To Work with the Development Manager and Senior Leadership Team in Evaluating New Development

1. To work with the Development Manager and Senior Leadership Team in evaluating new development opportunities to meet local housing need and assist in preparing and submitting bids for grant.
2. To liaise with internal teams with regards to the service to ensure new opportunities and schemes are integrated into the business.
3. To undertake day to day project management, including taking corrective action where necessary, and to report regularly on the progress of individual schemes.
4. To liaise with appointed consultants and contractors and to provide client representation on all matters.
5. To liaise with Finance to prepare programmes, budgets, appraisals, risk assessments, cash flows, and forecasts for individual schemes.
6. To ensure that grant or other funding is claimed correctly keeping up to date with the latest Welsh Government procedures and guidance.
7. To ensure that current legislation and the organisations policies, standards, procedures and standing orders are complied with.
8. To carry out site supervision and clerk of works responsibilities on behalf of North Wales Housing, of projects from inception to completion of the defects liability period.
9. To maintain meticulous development files ensuring that all compliance documentation is available for audit.
10. To manage the defects process to ensure that defects are carried out in a timely manner.
11. To bring to the attention of the Development Manager any problems with contractors/consultants performance when they become known and recommend appropriate action.
12. To carry out surveys (with colleagues and tenants) at agreed intervals to test satisfaction with the property design, component specification, environment and contract hand-over procedures of all new properties.
13. To procure consultants and contractors as required delivering the development projects.
14. To write progress reports and report performance for internal North Wales Housing colleagues.

1. To take responsibility for own personal development and update knowledge and skills, with support from North Wales Housing, to perform the role at an effective level. To undertake such training as is deemed necessary to improve personal performance and knowledge.
2. To implement positively and ensure compliance with the Association’s policies, procedures, codes of practice and initiatives relating to Equality and Diversity, Customer Care, Health and Safety, Code of Conduct, Data Protection and confidentiality of information, Financial Regulations and Standing Orders.
3. To provide the highest quality services incorporating best standards and practice and work to continually improve standards, promoting North Wales Housing to its tenants, clients and those seeking assistance from the Association.
4. To respond to complaints positively and professionally and refer them to the appropriate person for acknowledgement and resolution.
5. To perform duties not specifically identified in the job description, but which are in line with the general responsibilities of the post.

QUALIFICATIONS/EXPERIENCE/KNOWLEDGE/SKILLS

1. Higher National Certificate/Diploma in construction or surveying or mechanical and electrical related studies or equivalent demonstration through experience.
2. Demonstrable experience of building site supervisor or clerk of works.
3. Significant experience of working on new build schemes from inception through to the completion of making good of defects, delivering projects to time, quality and budget requirements.
4. Knowledge of contract procurement and contract management.
5. Knowledge of and experience working with various forms of contracts for new build and refurbishment schemes.
6. Able to demonstrate experience of project management with a track record of success.
7. Demonstrable experience of development scheme appraisals, in particular assessing viability, project risks and detailed report writing.
8. Good numeracy, financial, communication and literacy skills.
9. A team player and able to develop strong working relationships with suppliers, partners and the Local Authority.
10. High level of written, presentation and interpersonal skills appropriate to a wide range of individuals and audiences.
11. Good commercial awareness and negotiating skills.
12. Proficient in Microsoft Word and Excel
13. Experience of managing significant project budgets according to strict targets and parameters.
14. Experience in managing customer satisfaction issues and able to respond positively to customer concerns.
15. Flexible, self-starter and able to self-motivate.
16. Demonstrate an ability to be courteous and be able to pronounce place names accurately in Welsh (The requirement is set at Level 1 on our self-assessment form).
17. You must have a willingness, if required, to improve your Welsh language skills so that you are:

1. Relevant degree in building surveying, construction, mechanical and electrical or equivalent. Or relevant professional qualification (RICS/APM Project Management Qualification/CIOB or equivalent.
2. Detailed understanding of the relevant legal, regulatory operational and strategic management issues
3. Experience of working for a Registered Provider within a Development role
4. Experience of project management software tools and software appraisal tools such as PAMWIN.
5. Experience of Welsh Government standards, requirements and procedures
6. Membership of The Institute of Clerks of Works and Construction Inspectorate
7. You will have an increased fluency to converse in Welsh which will include a confidence to give presentations in Welsh. You will have some ability to prepare written documentation in Welsh but may require some support. (The requirement is set at Level 4 on self-assessment form).

Corporate competencies

• You will want to provide the best service to your customers that you can, whilst being sensitive and consistent in your approach.

• You will be able to demonstrate that you do your work well and achieve the goals that you set for yourself and that are set by others. You will be committed to providing quality work and will have a desire to improve what you do.

• You will contribute to the best of your ability as part of any team. You will show commitment and respect at all times. You will consider the needs and expectations of others and will communicate as clearly and effectively as possible.

No role profile can cover every issue which may arise within the role at various times. In order to maintain effective services, you may be required to undertake any other reasonable task, which is broadly consistent with those in this document, as determined by your Line Manager or Assistant Director/Director.

Development Project Officer – June 2017