Clerical Officer Ref TCO/001014

Clerical Officer– Ref TCO/001014

Waterways Ireland

This competition will create a merit based panel which will last 12 months. Opportunities which arise over the next 12 months will be offered to successful applicants in order of merit

JOB DESCRIPTION

JOB TITLE: Temporary Clerical Officer

SALARY SCALE: £19,811pa (pro rata)

HOURS OF WORK: 37

REPORTS TO: Line Manager - Administrator

LOCATION: Enniskillen

SUMMARY OF ROLE

To undertake administrative tasks and provide clerical support as required across a range of administrative disciplines.

KEY FUNCTIONS

· Data and Word Processing

· Invoice processing

· Dealing with enquiries from internal and external customers

· Recording, filing and retrieval of information and documentation

· Distribution of information

· Production of letters and memos

DUTIES AND RESPONSIBILITIES

· Undertaking general office administration including, filing, photocopying, faxing, scanning, sending mail and general clerical work

· Data input – processing invoices and other information through internal systems

· Maintenance of records and filing systems both manual and electronic to effectively manage information

· Answering the telephone, dealing effectively with queries or referring to other staff

· Assist in locating and compiling data for papers / reports as required

· Make full use of all office equipment; telephone, fax, PC etc to ensure that communication flows are effective at all times

· Compile reports, papers, proposals, letters, memos or charts using Word, Excel, Powerpoint as required

· Assist line manager in carrying out duties of the Body as required

The above is given as a broad range of duties and is not intended to be a complete description of all tasks.

Qualifications and Experience

Eligibility Criteria

Qualifications

· Five GCSEs grades A-C (including English and Mathematics) or equivalent, OR Leaving Certificate (Standard / Ordinary level) – 5 grades A-D (including English and Mathematics) or equivalent.

OR

· A minimum of three years’ relevant experience gained in an administrative role, where relevant is defined as possessing experience in ALL of the following:-

- IT skills, experience in Word and Excel, developing and using documents

- Dealing with customer queries in person and by telephone

- Experience of handling correspondence and keeping records

- Working to deadlines

Applications will also be considered from candidates with relevant formal qualifications considered to be of an equivalent or higher standard to those stated above.

Candidates must also be able to demonstrate the following competencies in their application and at interview. Please note that this experience may have been gained through working in the public, private, voluntary or community sectors, or in professional practice.

Essential Criteria

· The ability to plan and organise workload to achieve quality results within required timescales

· The ability to effectively use IT systems: Competence in use of Microsoft Office packages, e.g. Word, Excel, Powerpoint

· The ability to contribute as an effective team member and to support others

· Demonstrate effective interpersonal and communication skills, including the ability to deal with internal /external customers with confidence

· The ability to adapt to a changing environment and to work with minimum supervision

Desirable Criteria

· The ability to work with minimum supervision and use initiative to deliver service

· Experience of using internal computer network systems and file management systems.