An action research report on improving teacher-student communication in an English classroom at secondary one level.

Liu Siu Ying

In teaching English to secondary one students, teachers have found that they are passive and not enthusiastic about interacting verbally with the teacher or among each other. In most of the cases, teachers’ questions are typically responded by one or two students, despite encouragement given on teachers’ part. Obviously, there are times when no students are responding to teachers. Such a situation can be very frustrating to both parties. This action research paper aimed to investigate this problem and search for some methods to create a more interactive classroom where teachers and students could have effective and meaningful communication.

Action Research Defined

Richards, Platt & Platt (1992) have stated that the purpose of an action research is to ‘increase the teacher’s understanding of classroom teaching and learning and to bring improvements in classroom practices.’ It involves small-scale projects in the classroom. Wiersma claimed that ‘(A)ction research is usually conducted by teachers, administrators, or other educational professionals for solving a specific problem or for providing information for decision making at the local level.’ In few words, action research is concerned with trying to improve one specific point in a teacher's technique in a particular classroom using empirical measurement.

Class Description

We observed the 43 students in 1E Class at POH Tang Pui King Memorial College. The class was divided into two groups, group A and B, with approximately equal number and ability in communicating in English. 4 lessons were spent on each group during the observation period. The action research attempted to demonstrate that students are more motivated and attentive to English learning if they work in pairs and are taught the importance of asking questions and interacting with teachers

Investigation

Two groups were taught an article about Ocean Park. In the first lesson, they listened to the taped article first with their books closed, then again with the books opened. Next, they did a dictation exercise consisting of about 15 short sentences based on the article.

Then, the teacher went on to probe for comprehension by asking the following questions:

1. Do you have any questions about the article?

2. What are the names of the two pandas?

3. Where do they live?

4. How did the writer think about the roller coaster?

5. Do you like Ocean Park? Why?

Students in Group A had to work on their own to figure out the answers to the questions. They were encouraged to seek help from the teacher if necessary. However, before attempting to respond to the questions, Group B students were taught the importance of making interaction with the teacher in the lesson. They were also told to work in pairs first before disclosing the answers to the teacher.

Outcome

Two different types of feedback were obtained from Group A and Group B. As usual, Group A was unresponsive to the teacher. Most of the time, they were staring at the eyes of the teacher, not daring to show any movement.

However, Group B responded differently. After asking the five questions and receiving no significant reaction from students, the teacher explained the importance of responding to the teacher in learning English. The teacher then distributed a note to students which was a quote from Helgesen & Browngood (1994).

‘It is good and important to answer the teacher's questions and interrupt with questions of your own. It means that you are interested and paying attention. In English, it is your job to ask questions if you don't understand.’ (p. 3)

The teacher made students read it and explained some difficult words. They were encouraged to be more active in the class. Secondly, they were told to work in pairs to discuss the questions. The students seemed to enjoy this and most tried to create a dialogue with their classmates. When the teacher asked students the five questions again, the students were more responsive and active. The class atmosphere was markedly different from that in Group A.

Conclusion

The research results showed that class interaction could be improved by raising students’ awareness of the importance of interacting in English in the lesson. Pair work may also boost students’ confidence in expressing themselves as they tended to be more willing to speak English to their partner rather than in front of the whole class. The face issue was involved at this point. Nonetheless, some areas of this action research were not as successful as hoped. For instance, the students needed to be prompted with eye contact and a repeated question from the teacher to answer a question, and when they did not understand something, they still did not interrupt the teacher with a question.

Reference

· Helgesen, M. & Brown, S. (1994) Active listening: Building skills for understanding. Melbourne: Cambridge University Press.

· Richards, Platt & Platt (1992) Long Dictionary of Applied Linguistics: Cambridge University Press.

· Wiersmar, W. (1994) Research Methods in Education: The University of Toledo.

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