QUICK REFERENCE / ILL SERVICE
for libraries

An on-line search tool The Catalogue des bibliothèques du Québec makes it possible to identify a document that Bibliothèque et Archives nationales du Québec (BAnQ) has in its collections and automatically generate an ILL request form.

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1. How to access the ILL service Catalogue des bibliothèques du Québec

Go to the BAnQ portal (http://www.banq.qc.ca) and click on

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In the menu at the left of the screen, click on

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Click on

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2. How to sign in

In the menu at the left of the screen, click on "Sign In".

Refaire l’image à partir du CbQ (http://vdx.banq.qc.ca:8080/en/cbq_en_bib_zportal/zengine?VDXaction=LoginPage). Pour textes des bulles, traduction de celles de la version française (Aide-memoire_PEB_Biblio_FR révisé 2007-10 mb.doc)

3. How to submit an ILL requestsearch for a document

The search allows you to precisely identify the requested document and automatically complete the ILL form.

Fill in one ILL form per document.

Standard search Supprimer la flèche

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Advanced search Supprimer la flèche

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Display of search results

Identify the result containing the most information: title, author, date, edition, place of publication, ISBN or ISSN.

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Detailed display of a search result

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4. How to submit the ILL request form

4.1 Check and complete the fields on the form
Refaire l’image à partir du CbQ (http://vdx.banq.qc.ca:8080/en/cbq_en_bib_zportal/zengine). Textes des bulles: mêmes que ci-bas.

5. How to track a request

Requests can be tracked by email in Generic Script (GS) format. GS is a communication protocol used by Canadian libraries for interlibrary loan (ILL) requests. GS is managed by the Interlibrary Loan Application Standards Maintenance Agency of Library and Archives Canada. It was created so that ILL services could communicate with each other in the following situations:

·  ILL requests
·  replies to ILL requests
·  renewal requests
·  replies to renewal requests
·  general messages / ·  shipped messages
·  overdue notices
·  cancellation requests
·  replies to cancellation requests

Examples of replies to ILL requests

1. Shipped messaqemessage

À:
De:
Sujet: NO.DEM/REQ.NO:12005
------
NO.DEM/REQ.NO:12005
AVIS D’EXPÉDITION / ITEM SHIPPED
LSB: QQA
LSP: QMBN
P/U: Tremblay, Joseph
AUT:
TIT: Le Bulletin des agriculteurs
DAT: Novembre 1941
ARA: Roy, Gabrielle
ART: Ici l'Abitibi
PAG: 34-36
LPP: Photocopie/Photocopy
#UN: 3
CO$: 0.45
SCE: Photocopie/Photocopy
RNL: No/Non
NOT: Bonne lecture

2. Reply to an ILL request

À:
De:
Sujet: NO.DEM/REQ.NO:9908
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NO.DEM/REQ.NO:9908
DOCUMENT NON FOURNI / ITEM NOT SUPPLIED /
LSB: QQA
LSP: QMBN
P/U: Lambert, Christophe
AUT: Association des archivistes du Québec
TIT: Actes du 32e congrès de l'AAQ
DAT: 2004
ARA:
ART:
PAG:
ANR: Sans succès/Unfilled
R/2:
NLO: Pas sur les rayons.
LOC:
EST:
NOT: Ce document est déclaré perdu.

List of ILL Generic Script codes

Please note that there are several interpretations of GS. As a result, a number of codes can be used to provide the same information. The majority of codes are listed below:

#UN: Number of units

A#C: Account number

A/A: See ARA

ADR: Address or delivery service: line1: name, line2: street, line3: city, line4: region,

line5: country, line6: postal code

ANR: Type of answer: Conditionnelle/Conditional; 2e essai/Retry; Sans succès/Unfilled;

Localisations/Locations; Fournira/Will Supply; Réservé/Reserved; Estimation/Estimate/

ARA: Author of article

ART: Title of article

AUT: Author(s)

CNO: Call number of document

CO$: Cost

DAT: Publication date

DDR: Due date

EDD: See DAT

EDN: Edition

EST: Estimate

ISN: See SSN

LCN: LCCN (Library of Congress Catalog Number)

LOC: Suggested locations. Complement of ANR: Localisations/Locations

LPP: Type of service provided: Prêt/Loan; Photocopie/Photocopy;

Localisations seulement/ Locations Only

LSB: Borrowing library symbol

LSP: Lending library symbol

N/R: Need before date (YYYYMMDD)

NLO: Reason for the request's being unfilled: Exemplaire déjà prêté/In Use/On Loan; En

traitement/In Process; Commandé/On Order; Autre/Other

NO.: Other numbers

NOT: Notes, remarks or instructions

NUM: See NO.

P/L: Place of publication

P/M: Publisher

P/U: Patron name

PAG: Pagination

R/2: Reason the request should be retried at another time: Exemplaire déjà prêté/In

Use/On Loan; En traitement/In Process; Commandé/On Order; Autre/Other

REM: See NOT

REN: Renewed: Oui/Yes; Non/No

RNL: Renewable: Oui/Yes; Non/No

RPT: Report number

S/E: Patron status

SBN: ISBN

SCE: Ship conditions of document: Consultation sur place seulement/For Library Use Only; Reproduction interdite/No Photocopying; Autre/Other; Prêt/Loan; Photocopie/Photocopy; Localisations seulement/Locations Only

SER: Type of service requested

SRC: Source of verification of bibliographic information

SSN: ISSN

TIT: Title of document

VOL: Volume/ Number

6. How to ask that a request be cancelled

When you click on "Cancel", a cancel request is sent to BAnQ's ILL service. The staff checks on the progress of the loan request before authorizing the cancellation. If the loan request has progressed too far―if it has reached the Shipped stage, for instance―the cancellation request will be denied.

7. How to sign out

In the menu at the left of the screen, click on "Sign Out" to exit the system securely.

8. To learn more

In the menu at the left of the screen, click on "Help" to access the on-line help or communicate with BAnQ’s ILL service: ..

9. To contact BAnQ’s ILL service

E-mail:

Phone: 514873-4495 Monday to Friday, 9 am to 5 pm

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