COACHING APPROACH TO LEADING & MANAGING
MCS 513S: 1 credit hour
San Jose
Spring 2014
Steve Stratos, ACC
NOTE: Audit/Enrichment students also use this syllabus. Homework assignments are not required for audit/enrichment students, HOWEVER 5 hours of reading (from required texts) is required.
COURSE SCHEDULE
Course Dates: Thursday & Friday, February 20-21, 2014
Time: 8:30 – 4:30 p.m.
*Syllabus check-in with online classroom by January 10, 2014
COURSE DESCRIPTION
This course provides students the knowledge and skill necessary for taking a coach approach to working with teams, managing direct reports/volunteers, and leading within a church or other organization.
Prerequisites: MCS 510
COURSE GOALS/OBJECTIVES
Cognitive
· Discuss the uniqueness of a coach approach to dealing with others.
· Provide distinctions between individual coaching, group coaching, coaching teams and team coaching.
· Discuss the extra complexities of coaching when you have supervisory, managerial and/or leadership role to play.
· Discuss the Five Dysfunctions of a Team by Lencioni.
Affective
· Gain a basic comfort level in utilizing coaching skills when managing and leading individuals and/or teams.
· Experience being coached when the coach has a stake in the outcome of the conversation.
Behavioral
· Integrate coaching skills in such a way as to upgrade leadership and management roles.
· Use a coach approach for helping teams form and succeed.
TEXTBOOKS
Western Seminary encourages students to visit amazon.com in order to obtain these titles at a reduced rate. Please support Western by using the Great Giving Opportunity Portal at the bottom of the San Jose student services page http://www.westernseminary.edu/students/sanjose for all your Amazon purchases – a minimum of 4% comes to Western Seminary.
Required
· Adaptive Coaching: The Art and Practice of a Client-centered Approach to Performance Improvement by Terry Bacon and Karen Spears (2003, Nicholas Brealey Publishing) ISBN-13: 978-0891061878; $45.00
· The Five Dysfunctions of a Team: A Leadership Fable by Patrick Lencioni (2002, Jossey-Bass) ISBN-13: 978-0787960759; retail: $24.95
· Silos, Politics and Turf Wars by Patrick Lencioni (2006, Jossey-Bass) ISBN-13: 978-0787976385; retail: $24.95
· Leadership and the One-Minute Manager by Ken Blanchard (2000, Harper Collins) ISBN-13: 978-0007103416; under $10 new or used
Optional
· Kouzes and Posner, The Leadership Challenge, 4th Edition (Jossey-Bass, 2007) ISBN-13: 978-0787984915; $29.95
ONLINE CLASSROOM
This class has an online classroom. Your first class assignment is to access this website during the first week of the semester and take a simple quiz confirming your participation in the course. You may also be asked to use the learning center to download handouts and submit assignments.
To access the site, go to http://www.westernseminary.edu/classrooms/. Click on ‘login’ (on the right above the calendar), use your student number for your username, and the password you received from the school. For a replacement password, click on ‘forgot your password’ or contact Jon Raibley: . The on-line classroom will go live no later than the first Monday of the semester.
RESPONSIBILITIES:
Online Orientation (15 min – 2.5 points) DUE: 1/10/14
Before the end of the first Friday of the semester, you need to log onto the web classroom, download the syllabus for the course, and complete the report indicating that you have read and understand the course requirements. By federal law, we now need to ensure that students participate in classes for the full length of the semester. So failure to complete the online orientation on time may result in a grade penalty and may impact your financial aid eligibility. (If you are auditing coaching class and registered after the first week of the semester you will not need to do this assignment.)
Hold all assignments and turn in as attachments IN ONE e-mail by 4/4/14 mail to
Reading (19.5 hours – 25 points)
1. Read Five Dysfunctions at the mastery level. (6 hours) DUE: 2/20/14
**Complete prior to first day of class**
2. Read Adaptive Coaching at the familiarity level. (6.5 hours) DUE: 3/21/14
3. Read Silos, Politics and Turf Wars at the familiarity level. (5 hours) DUE: 4/4/14
4. Read One Minute Manager at the familiarity level. (2 hours) DUE: 4/4/14
5. Fill out the Assignment Affirmation report attached at the end of the syllabus to receive credit. DUE: 4/4/14
Written (10 hours – 50 points)
1. Reflective Paper (2.5 hours) DUE: 4/4/14
Consider a team of which you have firsthand experience (preferably as member or former member of the team). Write a 2-3 page paper describing the team, its functioning, what, if any, dysfunctions this team experiences(ed) and the coaching questions you could ask to create awareness within the team that there is a dysfunction that needs to be addressed.
2. Integrative Paper (7.5 hours) DUE: 4/4/14
Write a 4-5 page paper exploring: how the roles of managing and leading compare and contrast with one another; how each of these roles shows up in your own life; how you anticipate coaching will impact your own leading and/or managing role. Reference reading assignments and use specific examples from your own experience. Feel free to explore literature beyond the assigned texts for this class.
Final Course Evaluation (15min) DUE: 4/19/14
Before the end of the last Friday of the semester, you need to log onto the learning center and complete the final course evaluation. By federal law, we now need to ensure that students participate in classes for the full length of the class. So failure to complete the final course evaluation on time will result in a grade penalty and may impact your financial aid eligibility.
GRADING
A+ / A / A- / B+ / B / B- / C+ / C / C- / D+ / D / D-99-100% / 95-98% / 93-94% / 91-92% / 88-90% / 86-87% / 84-85% / 81-83% / 79-80% / 77-78% / 74-76% / 70-73%
Activity / Points / Percent of Final Grade / Estimated Time to Complete
Online Check In & Final Evaluation / 5 / 5% / 30 minutes
Reading Work / 25 / 25% / 19.5 hours
Reflection Paper / 20 / 20% / 2.5 hours
Integrative Paper / 30 / 30% / 7.5 hours
Attendance & Participation / 20 / 20% / 15 hours
Total / 100 / 100% / 45 hours
CLASS POLICIES
Attendance and Late Assignments: Students are expected to attend all class meetings. Students who miss class are responsible for missed work. Absences and tardiness may impact a student’s grade. Students who anticipate an absence should discuss it in advance with the instructor. Students who miss more than 20% of the seat time for the class will not pass the course, without a request for and the completion of additional assignments. Assignments submitted after the due date and time will result in a reduction of the student’s letter grade for that assignment.
Laptops: Please note that Coaching classes at Western Seminary are laptop-free environments. You may use your laptop, iPad, Kindle and/or smart phone during breaks and when the class assignment calls for Bible searches, otherwise they are not permitted.
Copyright Violation and Plagiarism: Research in secondary sources for the written project is permitted and welcomed. However, any appropriation of either ideas or wording taken from other sources, whether print or electronic, must be properly footnoted. Failure to do so constitutes plagiarism which can result in substantial grade reduction or failure. Any unauthorized copying or use of copyrighted materials, including downloaded files of various kinds, can result in criminal charges and fines. For a fuller explanation of these issues or WS's copyright policy, see the Copyright Issues and Cheating" section of the Student Handbook: http://www.westernseminary.edu/Documents/handbooks/New%20Student%20Handbook%202011-12.pdf
Incompletes/Extensions: The final deadline for submitting all course work is the last day of the semester as noted in the Academic Calendar and in the class schedule. In the case of serious illness, family emergency, or similar extenuating circumstances, the student may request an extension. A 1-3 week extension is typical in all except the most extreme cases, and some penalty for late work may apply. Under no circumstances will the student be given more than 5 weeks to complete all required coursework except by petition and approval of the Administrative Committee. (Extensions longer than 5 weeks are rare and should only be requested under extreme circumstances.) If students face a personal emergency that requires requesting an extension going beyond the end of the semester, it may affect their ability to receive financial aid in the next semester, and they may face the possibility that their next semester’s course registrations will be cancelled. Please contact the Financial Aid Office for assistance.
Audit/Enrichment Students: Audit/Enrichment students are encouraged, but not obligated, to participate in assignments.
Statement on WiFi Services: Our community at Western Seminary is defined by our membership in the body of Christ. As we share common resources, we wish to do so with respect and consideration for others. Our IT department has created a strong and secure wireless internet network at each of our campus locations to enhance the student learning environment. Some of the considerations in developing our wifi networks have included providing excellent security (better than you’ll find at the local coffeeshop) and doing so within a budget that does not significantly impact tuition costs. Keeping costs low means that we don’t have an endless supply of bandwidth. We ask that you use the wifi network for academic purposes and avoid downloading large files or streaming video. Please be mindful that your internet use (both in class and on campus) can distract others or prevent them from accessing resources they need for their studies. We appreciate your participation in promoting thoughtful, considerate internet use on campus.
The Availability of Disability Services at Western Seminary: Western Seminary is committed to responding to the needs of students with disabilities as outlined in both the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990. Western students are assisted individually as their needs dictate. It is the responsibility of students with disabilities to identify themselves and the nature of the disability. Any student who has a disability should contact the seminary’s Disability (Section 504) Coordinator, Ashley Mitchell, at 503-517-1819/1-877-517-1800, ext. 1819. Her office is at the Portland campus. Students at the northern California campuses may contact Director of Student Services – San Jose or Director of Student Services – Sacramento, or they may contact Ms. Mitchell directly. Appropriate forms will be provided and must be submitted to the Disability Coordinator’s office.
ASSIGNMENT AFFIRMATION REPORT
This Assignment Affirmation Report will be submitted to the instructor via email by 4/4/14.
Please DO NOT upload to the online classroom.
Please indicate the percentage of reading done. Give yourself full credit for reading done completely and on time. Adjust your point score lower to reflect your work if needed.
Online Check In
If you did the online check in _____ / 2.5 points
Reading Work (25 point total)
> Five Dysfunctions _____ / 10 points
> Adaptive Coaching _____ / 5 points
> Silos, Politics and Turf Wars _____ / 5 points
> One Minute Manager _____ / 5 point
Attendance and Participation
During the two day class intensive _____ / 20 points
Last Week Online Evaluation
If you intend to do the online evaluation _____ / 2.5 points
_____ TOTAL POINTS EARNED / out of 50 possible
The remainder of the class reports will be totaled from other submitted assignments to the instructor.
Send this form in via email to the class instructor along with the Reflection and Integrated Paper for grading.
I affirm the following report and these were the points earned by me.
Signed: ______Dated ______
Printed Name: ______
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