The Secrets to Masterful Meetings – Michael Wilkinson
For each agenda item - FIRST CLASS
Focus / The participants by providing an explanation of how the item furthers the meeting’s purposeInstruct / By providing clear and concise directions on how the agenda item will be executed
Record / The appropriate information gathered during the meeting, or ensure the information is recorded
Step / The participants through the agenda item, using the appropriate information gathering
Track / Time to ensure that the participants are using time appropriately
Control / And resolve any dysfunctional behaviour quickly and effectively
Listen / For off-topic discussions and redirect to a parking board to keep the meeting focused
Address / Disagreements
Seek / All opinions
Summarise / The results
What do Masterful Meeting Participants Do?
DO’S AND DON’TS
DO / DONTShow up on time, prepared to meet, having reviewed all materials provided in advance / Show up late or unprepared
Show respect to all present / Speak while others have the floor, speak in a condescending tone, or verbally or physically attack another person
Speak up when you disagree or don’t understand / Remain silent despite disagreement
Speak positive points first / Start with negative comments
Share the air, giving others the opportunity to speak / Dominate the discussion
Share intent and all relevant information / Hide intent, conceal information, or allow relevant issues to go unspoken
Seek to understand by asking questions / Disengage when you are not speaking
Seek win-win solutions that satisfy all needs / Insist your point of view is right and all others wrong
Stay focused on the topic and alert at all times / Wander off the topic or get engaged with other work (e.g cell phone, PDA)
Stay present for the entire meeting / Leave before the completion or scheduled completion of the meeting
Exercise your meeting rights / Have meeting rights violated without speaking up
Leading with PIZAZZ...Passion...Integrity...Zip...And...Zap-Zing!