The Second Hand Book Shop Provides an Opportunity for Visitors to Browse and Buy Books
What does the role involve? /
- The Second Hand Book Shop provides an opportunity for visitors to browse and buy books in a unique environment.
- Volunteer Second Hand Book Shop Assistants are a key part of that experience, giving a warm and friendly welcome to all.
- Working as part of a dedicated team of volunteers, you will accept and price donated books and display or store as appropriate.
- Provideexcellent customer service, helping visitors find books of their choice and promoting the purpose of the shop.
- Accepting payments through a basic till operation and cashing up at the end of the day.
- Assisting with the evacuation of visitors in case of an emergency.
Who do I report to? / Visitor Experience Manager
Where will I be located? / In the Second Hand Book Shop which is located in the Terrace Cottage within the grounds of Harewood House adjacent to the Adventure Playground.
What sort of commitment will I have to make? / A regular commitment to weekly, fortnightly or even monthly shifts of at least 6 hourswould be appreciated. If you cannot commit to these hours, shorter hours can be discussed.
We currently require volunteers who can offer a regular full day on a Saturday or can cover other days when our regular Volunteers are on holiday.
What are the shift times? / 7 days per week during the season. Shift times generally are between 10:30am-4:30pm. You are asked to write the shifts you can do in a rota book on a regular basis.
What do I need to know before starting? /
- No previous experience is needed but an interest in books andchatting to a wide variety of people would be beneficial.
- You will acquire knowledge over time through performing the role, talking to your colleagues and undertaking additional training sessions.
What training will I be given? /
- You will undergo an initial general Induction Session which will include an Introduction to Harewood House Trust, orientation of the House and Park as well as essentials training in Health and Safety and Child Protection.
- Specific training in day to day book shop operation, including till training, book management and customer service.
- Fire evacuation training.
Is there a probationary period? / Yes, you will be on probation for the first six months of volunteering. During that time you will be able to make absolutely sure that being a Volunteer Second Hand Bookshop Assistant is what you really want to do. Your position will also be subject to receiving satisfactory references.
What should I wear? / We ask that you wear comfortable clothes as this role will not only involve serving the public but also moving books around. No jeans or trainers please.
The Harewood House Trust is a charitable educational trust
Registered Charity No. 517753
Harewood House, Harewood, Leeds LS17 9LG, West Yorkshire