ROLE DESCRIPTION
JOB TITLE / Maintenance Assistant/ Handyman / VERSION DATE
NAME OF INCUMBENT / NUMBER OF POSITIONS IN GGDA
LOCATION / Constitution Hill / UNIT
JOB FAMILY / REPORTS TO (Position) / Facilities Coordinator
DEGREE OF SUPERVISION / Close / Moderate / Minimal / None
JOB LEVEL / Executive / Senior Management / Management / Specialist
Operational / Supervisor / Technician / Snr Technician / Clerical
Core or Non Core Role on GGDA / Core / Non Core
ACCOUNTABILITY / Accountable
for own job / Accountable
as a team member / Accountable
for volume
and quality / Accountable for Sub Divisions function & processes
Full strategic accountability for major functions, processes or business units / Accountable for
entire organization
DECISION MAKING: / Within predetermined tasks / Within predetermined procedures / Within predetermined processes
Interpretation of strategy / Execution of strategy / Formulation of strategy
IMPACT ON DECISION MAKING / Impact only on job itself / Impact on several other sections within the organisation / Impact on the department and/or other areas of operation
Impact on entire division or business unit / Impact on business viability and entire industry
COMPLEXITY AND PROBLEM SOLVING / Formulation of strategy / Days to weeks / Weeks to months / 1 – 3 years / 3-5 years / 5 years plus
PATERSON GRADE
PRIMARY PURPOSE
The Maintenance Assistant is responsible for assisting in the maintenance and repairs of buildings, as well as, maintains the grounds of the property. Responsible for completing tasks assigned by the Facilities Manager (or his delegated representative) for all maintenance requirements at Constitution Hill
SUB-DIVISIONS
KEY PERFORMANCE AREAS AND RESPONSIBILITIES
Perspective / Economic Development
Key Result Area / Responsibilities
Maintenance Administration / ·  Perform minor building repairs such as light bulb replacements, unclogging drains, minor lock and door hardware repair and replacement and replacement of ceiling tiles, etc
·  General light cleaning including, but not limited to: sweeping, mopping, vacuuming, dusting furniture and ledges, cleaning windows, emptying trash and other cleaning duties as assigned.
·  Maintain facilities and equipment in good operating condition.
·  Maintain work order requests through/into Help Desk system
·  Rearrange office space as requested by moving office equipment, cubicle walls, modular furniture assembly, installing wall hangings et
·  Assist with setup tables, chairs, staging, etc. as necessary to meet the needs of Constitution Hill clients and guests.
·  Assist with set up and operate AV equipment, sound systems, slide and video projectors, etc.
·  Return any AV equipment to tech closets upon completion of events and store equipment properly. (Ensure that wires are neatly coiled, all equipment is readily accessible upon walking into the closet, etc.)
·  Moving boxes, equipment, furniture etc. into or out of storage.
·  Report all facility or equipment problems to the supervisor.
·  Attend any scheduled meetings and training sessions.
·  Maintains inventory of facility/department equipment.

Technical

·  Operation of various types of tools and equipment safely and efficiently
·  Ability to use small power tools and hand tools.
Financial leadership / ·  .
·  .
·  .
Perspective / Customer
Key Result Areas / Responsibilities
Stakeholder Relationship Management / ·  .
·  .
·  .
· 
Perspective / Internal Processes
Key Result Areas / Responsibilities
Good Corporate Governance & Compliance / ·  .
·  .
·  ...
Perspective / Organisation
Key Result Areas / Responsibilities
Organizational Effectiveness / ·  This is a representative list of the administrative duties the Maintenance Assistant may be asked to perform and is not intended to be all-inclusive.
·  Ensure compliance to requirements of Health and Safety, By-laws, etc.
·  Describe products/services and explain use, operation, and care of equipment to customers and prospective clients
Role Challenges
·  Physical stamina sufficient to stand during entire event timeframe, excluding rest breaks
·  Ability, on a consistent, to communicate effectively with prospective clients, team members and customers
·  Ability, on a consistent, to maintain attention and concentration for extended periods of time
·  Ability, on a consistent basis, to function in high stress environment, under substantial time pressure
·  Ability to work with minimal supervision
·  Ability to perform all key accountabilities set forth above in a consistent and efficient manner
Decision Making
·  Time management
·  Basic technical (mechanical, electrical, civil, carpentry) repair skills
·  Planning and implementing tasks
MINIMUM REQUIREMENTS (What is required to perform the Essential Duties)
Minimum / Ideal
·  A National Senior Certificate/Matric, or two to four years of maintenance assistance / ·  .
·  /

· 

Knowledge, Skills and Abilities Required (Competencies & level of competencies) max 6
Minimum / Ideal
Knowledge
·  Knowledge of ConHill buildings and associated equipment
·  Ability to take direction
·  Ability to lift and move furniture
·  Willingness to work and learn
·  Ability to work independently with little supervision
·  Team player with Facilities, Events, HET and Marketing and other ConHill staff.
Skills:
·  Communication skills
·  Scheduling flexibility
·  Writing skills
·  Planning and organising
·  Dependability

·  Competencies:

·  Ability to follow-through on tasks until completion
·  Punctuality
·  Positive image and tidy appearance, ability to work weekdays, evenings and weekends
·  Attention to detail
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WORKING CONDITIONS office bound/on-site/travel
I have reviewed and determined that this role description accurately reflects the position
Manager signature / Date / Employee signature / Date
The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the role described, nor are they intended to be such a listing of the skills and abilities required to perform the work. Rather, they are intended only to describe the general nature of the role.

GGDA Job Description 2012