Rasaan R. Colleton

6223 Winged Elm Court

Charlotte, NC 28212

720-586-7466

Education

Associates of Arts General Education Expected Graduation: May 2014

Central Piedmont Community College, Charlotte NC

High School Diploma Graduation: June 2012

West Mecklenburg High School, Charlotte, NC

Work/Volunteer Experience

Team Member/Assistant Manager

Mad Vapes Charlotte, NC

February 2016 - Current

●Answers any questions or concerns of product knowledge.

●Handles cash , credit/debit transactions. Manages all sales reports ,stock inventory and store maintenance.

●Completes all closing task including counting down the cash register, finalize all transactions, and store security.

Sales Associate/ Barista

Teavana, Charlotte, NC January 2014-January 2016

●Supports store sales growth through delivering personal and team sales goals, upselling, and suggestive selling to customers based on their needs.

●Remains compliant with daily cleaning according to cleaning schedule and best practices.

●Ensures proper handling of damaged and defective merchandise, completes re-tickets of back stock, under stock and over stock.

Team Member

Puma, Charlotte, NC November 2013-January 2014

●Highlights the features of each pair of shoes displayed that interest the customer.

●informs customers of current sales and store promotions and policies, such as returns and exchanges.

●Good communication skills allow a shoe salesperson to explain information such as brand differences and trends.

Sales Associate /Assistant Visual Manager June 2013-November 2013

Tilly’s, Charlotte, NC

●Impressing the values of the company upon customers through excellent customer service.

●Maintaining the cleanliness and overall appearances of stores.

●Operating cash registers.

Cashier August 2012-September 2012

Ri-Ra Irish Pub, Charlotte, NC

●Received payment by cash, check, credit cards, vouchers, or automatic debits.

●Issued receipts, refunds, credits, or change due to customers.

●Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

Server January 2008-December-2011

Urban Ministries, Charlotte, NC

●Provided food and beverage service to guests using good customer service skills.

●Serviced food, coffee, water and other beverages.

●Cooperated closely with other servers to meet and exceed guest’s expectations.

Organizer/Cashier January 2008-December 2011

Chappell Memorial Baptist Church Charlotte, NC

●Greeted customers entering establishment providing excellent customer services to all patrons.

●Established or identified prices of goods, services, or admission, using calculators and cash registers.

●Ensured merchandise was stored and sorted properly and maintained neatness of the store at all times.

Mentor August 2010-June 2011

Boy Scouts of America Charlotte, NC

●Served as a positive role model to members of local Boy Scout Pack 77.

●Worked with team of mentors to plan and supervise outdoor actives, overnight trips, and various scouting activities.

●Motivated group of scouts and maintained order and structure while participating in character building activities.

Server August 2011-December 2011

Good Shepherd Ministries Pineville, NC

●Cleaned tables or counters after patrons have finished dining.

●Performed food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.

●Provided superb customer service to patrons by utilizing excellent communication skills.

References

●Available upon request