Technical Services – CSOF2

Role summary for potential applicants

Advertised JobTitle: / Scientific Computing ICT Infrastructure Apprenticeship
Reference Number: / 39267
Classification: / CSOF2
Salary Range: / AU $25,555toAU $45,999plus up to 15.4% superannuation
Location: / Canberra
Tenure: / Specified Term of 1 year
Relocation assistance: / Will be provided to the successful candidate if required.
Applications are open to: / Australian Citizens Only
Functional Area: / Technical Services
% Client Focus - Internal: / 90%
% Client Focus - External: / 10%
Reports to the: / Data Lead, Scientific Computing Platforms, IMT
Number of Direct Reports: / 0
Role Overview:
The Commonwealth Scientific and Industrial Research Organisation (CSIRO) is Australia’s largest scientific research organisation and one of the largest and most diverse scientific organisations in the world. CSIRO’s work touches every aspect of Australian life: from the molecules that build life to the molecules in space. Working from sites across the nation and around the globe, CSIRO’s 5,500 staff are focused on providing new ways to improve the quality of life, as well as the economic and social performance of a number of industry sectors through research and development.
The Scientific Computing group within the Information Management & Technology function provides end-to-end infrastructure ranging from generic corporate IT systems through to leading edge High Performance data processing tools and platforms. The teams manage over 30PB of data at a compounded annual growth rate of ~75%, and a proportionate computational and network fabric including several Top500 supercomputers, HPC Cloud and a highly versatile and robust corporate hosting platform. Additional services include advanced visualisation, Data Processing, application support, and software delivery. The capability is highly customer focussed and operates closely in partnership with all areas of CSIRO research.
The role of an ICT Infrastructure Apprenticeis part of the Data Team, Scientific Computing in IMT and is part of the group responsible for continuing support and maintenance of CSIRO’sstorage equipment. The successful candidate will gain experience and capability in coordination and delivery of solutions and services that support CSIRO’s strategic and operational objectives.
Technical Staff at this level are responsible for maintaining infrastructure health. They are required to follow policy and procedures and well as industry best practices to ensure supportable ICT infrastructure used to deliver storage functional technical solutions and contribute to development, implementation and standardisation of infrastructure initiatives, procedures and techniques.
Duties and Key Result Areas:
  • Provide support services for IT infrastructure as part of a team for Scientific Computing systems. Work activities are expected cover software, compute, and data storage systems and include:
  • Delivering against researcher needs
  • Effective request tracking and response to support issues
  • Documentation, including the development and maintenance of locally written guides for scientific computing
  • Contribute to the development, and delivery of storage and compute infrastructure in line with industry standards
  • Contribute to knowledge sharing within the team by documenting procedures, and be able to liaise effectively with users regarding the delivery of services to meet their needs. Work may be required at other CSIRO sites withinAustralia.
  • Communicate effectively and respectfully with all staff, clients and suppliers in the interests of good business practice, collaboration and enhancement of CSIRO’s reputation.
  • Work collaboratively with colleagues within your team, the business unit, and across CSIRO, to reach objectives.
  • Comply with CSIRO general policies and procedures andadhere to the spirit and practice of CSIRO’s Values, Health, Safety and Environment plans and policies, Diversity initiatives and Zero Harm goals.
  • Other duties as directed.

Selection Criteria:
Under CSIRO policy only those who meet all essential criteria can be appointed
Pre-Requisites:
  • Must be either enrolled in, currently studying, or eligible and willing to carry out training for a Nationally Accredited Qualification relative to the position.
  • Example accreditations might include:
  • Certificate IV in Information Technology(ICT40115)
  • Certificate IV in Information Technology Support (ICT40215)
  • Diploma of Information Technology (ICT50115)
Essential Criteria:
  • Ability to work independently or in a team, maintain own quality of work, and determine own work priorities.
  • Ability to learn quickly.
  • Good oral and written communication skills.
  • High level of computer literacy.
  • Awareness of and ability to adhere to safety procedures.
Desirable Criteria:
  • Familiarity with Linux operating system.
  • Basic familiarity with computer programming.
  • Experience with system administration or networking.
CSIRO Values:
As Australia’s Innovation Catalyst, CSIRO has strategic actions underpinned by behaviours aligned to excellent science, Inclusion, trust & respect, Health, safety & environment and Deliver on commitments. In your application and at interview you will need to demonstrate alignment with these behaviours.
Other special requirements:
To be eligible for this position you must hold an Australian Citizenship and be willing and able to obtain a security clearance to Negative Vetting Level 1 (NV1).
Other Information:
How to Apply
Please apply for this position online at You may be asked to provide additional information (online) relevant to the selection criteria. If so, then responding will enhance your application so please take the time to provide relevant succinct answers. Applicants who do not provide the information when requested may not be considered.
If you experience difficulties applying online call 1300 301 509 and someone will be able to assist you. Outside business hours please email: .
Referees: If you do not already have the names and contact details of two previous supervisors or academic/ professional referees included in your resume/CV please add these before uploading your CV.
Contact: If after reading the selection documentation you require further information please contact:
Mr Rene Tyhousevia email: phone: +61 2 6281 8215
Please do not email your application directly to Mr Tyhouse. Applications received via this method will not be considered.
About CSIRO
Australia is founding its future on science and innovation. Its national science agency, the Commonwealth Scientific and Industrial Research Organisation (CSIRO) is a powerhouse of ideas, technologies and skills for building prosperity, growth, health and sustainability. It serves governments, industries, business and communities across the nation.
Find out more!
CSIRO Information Management and Technology (IMT) is committed to introducing and maintaining up-to-date, quality information services in support of CSIRO’s strategic objectives. Ongoing business engagement maintains strong connections between IMT and CSIRO’s research areas so that our services are closely aligned with CSIRO’s strategic objectives, and forms the basis for IMTs annual Operational Plans.