(Name of Program/Project): Program Logic Model: 2012 (Template Revised June 2011)
Your completed PLM will be one, two-sided single sheet of legal sized paper (8.5” x 14”). Page one will consist of the Preamble (below). Page two will consist of the PLM table (over). Do not include the explanations on page two in the completed PLM that you submit with your application. Do not include page three, which provides further explanation and examples, in the completed PLM that you submit with your application. Delete this wee intro as well!
Page One - Preamble
1. Community Need: What community need or issue does your project or program address? Provide evidence (short summary of main point/points) to support your claim that this is, in fact, a need in our community.
2. Overall Gaol: What overall change or impact (in the long-term) will your project/program achieve, or help to achieve?
3. Broad Strategy: In general terms, how will your program or project address your identified community need and contribute to overall goal achievement?
4. Rationale: What evidence do you have to support your approach? How do you know that your program/project will meet the identified community need and contribute to goal achievement? This is an opportunity to refer to “best practice” research and/or past evaluations/outcomes.
5. Client/Target Group(s): Insert a brief description of all potential clients. Client target groups can include specific demographic groups like children and youth (0 - 18), seniors (65+) and adults (19 to 64) or less specific demographic groups like families, newcomers and communities (for example, rural community development).
6. Overall FCSS Mandate: How is your program or project consistent with the overall FCSS mandate: “FCSS programs must be of a preventive nature that enhances the social well-being of individuals and families through promotion or intervention strategies provided at the earliest opportunity.”? (Limit to two or three brief bulleted points.)
7. FCSS Strategic Directions (formerly the five long-term FCSS outcomes) - use to complete your PLM table, page two:
a. Prevention (building resiliency): FCSS programs help people to develop independence, strengthen coping skills and become more resistant to crisis.
b. Local Autonomy (increasing awareness): FCSS programs help people to develop an awareness of social needs.
c. Community and Interpersonal Development (enhancing relationships): FCSS programs help people to develop interpersonal and group skills which enhance constructive relationships among people.
d. Accountability (fostering responsibility): FCSS programs help people and communities to assume responsibility for decisions and actions which affect them.
e. Voluntarism (promoting community engagement): FCSS programs provide supports that help sustain people as active participants in the community.
Page Two - Program Logic Model Table: Complete each column as directed below, then delete the directions in your final PLM table prior to submission.
Inputs:Agency Resources / Outputs I:
Activities / Outputs II:
Statistics / FCSS Strategic Directions (aka long-term outcome) / Program/Project Outcomes / Indicators of Success / Measurement tools
The resources that will be used to deliver your program or project, including, for example:
· Personnel
· Facilities/venues
· Materials/supplies
· Partnerships
· Other? / The activities that make up your program or project, including, for example:
· Counselling
· Training
· Material dev’t
· Community dev’t
· Information sharing
· Accessing services
· Advocacy support
· Partnership building
· Other? / These are program statistics – the things which have taken centre stage in all our reporting for many, many years - and include, for example:
· Number of clients or program participants
· Number of contacts
· Number of workshops
· Number of meetings
· Number of ongoing or new partnerships
· Number of newsletters
· Number of referrals
· Number of website hits
· Other? / All programs must connect with one of the five FCSS strategic directions (or strategies), formerly known as long-term outcomes, listed on the previous page.
Which of the five FCSS strategies from page one is/are most applicable to your program or project? Identify by name and insert the entire strategy statement.
Limit your choice to the one or two strategies that best describe your program or project goal - even if you think your program/project addresses all five, one way or another! / What outcomes will your program or project work to achieve during the PLM period (calendar year)?
Outcomes should:
· Relate to your specific identified FCSS strategic direction(s)
· Be measurable
· Be time-specific (achievable within the PLM period)
· Be client-based (concern the people, groups or communities you serve)
· Be change-based
Outcomes statements must articulate anticipated client changes in, for example:
· Knowledge
· Attitude
· Values/beliefs
· Skills
· Behaviour
· Condition
· Status
See page 3 attachment
The optimum number of FCSS-related client-based program outcomes in any given year? Between 2 and 4. / Indicators focus on changes achieved by your clients, including individuals and other target groups.
Indicators show how you will gauge outcomes achievements.
Note: Change is not the same as client satisfaction – what the client may have enjoyed; whether the client had fun, etc.
Hint: Re-word program outcomes to develop indicator statements.
First example:
· Outcome: Seniors are more aware of services/supports
· Indicator: Seniors report greater awareness of services and supports.
· Change: in knowledge
· Measurement tool: client survey question
Second example:
· Outcome: Seniors lives are enhanced by increased access to services/supports
· Indicator: Seniors report enhanced quality of life, etc.
· Change: in condition or status
· Measurement tool: client survey question / Measurement tools must include client surveys.
Staff observations can be used to supplement survey information, but cannot replace surveys.
Make sure surveys include outcome questions:
· Do you know more than you used to about ...?
· Are you more confident?
· Has the program helped improve your situation?
· Are you more engaged in the community (or less isolated)?
Use scales of measurement (more, less, about the same; scale of one to five, etc.)
CDSS can help you design outcomes-based survey questions (as opposed to client satisfaction and other questions, which you may also want to include in your surveys).
You may want to do some pre- and post- surveys.
You do not have to include survey question samples in your PLM/grant application.
Page Three: More on Change-Based Outcomes
This page is for information only; please do not include it with your completed two-page Program Logic Model (Preamble and Table) when you submit your grant application to CDSS.
As previously noted, an outcome always represents a change (preferably for the better) in the individuals, families, organizations and/or communities supported by a program or service. At the local level, FCSS programs work within the provincial preventive mandate to enhance individual and social well-being by nurturing change in the following (adapted from “Family and Community Support Services (FCSS) Program: Outcome Measures Training Workbook”, September 2010, Alberta Children and Youth Services):
1. Knowledge: information based understanding a science, technique, art, etc. Examples of outcome statements regarding changes in knowledge:
· Parents know more about early child development.
· Adults gain insight into healthy, non-abusive techniques for resolving conflict.
· Seniors learn more about the various resources available to them, including how to access those resources.
2. Attitude: feelings and/or emotional responses towards a fact, state or situation. Examples of outcome statements regarding changes in attitudes:
· Citizens come to realize that family violence is a community issue rather than a private family matter.
· Parents better appreciate the importance of the parenting role in early child development.
· Rural community residents feel more fully included within the regional service catchment area.
3. Values: beliefs based in an inherited emotional or psycho-social investment (often either for or against something). Examples of outcome statements regarding changes in values:
· Citizens acquire an increased appreciation for volunteering and civic participation.
· Local businesses recognize they have an important role to play in the social health of their community.
· Third-generation residents better appreciate the contributions of newcomers to community vibrancy.
4. Skills: developed aptitudes or abilities that contribute to personal and social well-being. Examples of outcome statements regarding changes in skills:
· Pre-school children develop the social skills needed for success in school.
· Adults gain enhanced communication and conflict-resolution skills to reduce workplace bullying.
· At-risk youth acquire better coping skills.
5. Behaviour: particular actions or reactions, or ways people function. Examples of outcome statements regarding changes in behaviour:
· Citizens contribute to community consultation opportunities more frequently.
· Youth and adults are more respectful of one another.
· Parents are less likely to shout at, hit, or otherwise “lose it” with their children.
6. Condition: social circumstances of a community, individual, or specific demographic group. Examples of outcome statements regarding changes in condition:
· Citizens report knowing more people living within their respective neighbourhoods.
· At-risk youth secure long-term, stable employment and/or return to school.
· School-aged children are safer and better cared for with adult supervision after school.
7. Status: the relative position or standing of people or groups within society or a particular community. Examples of outcome statements regarding changes in status:
· More youth graduate from high school.
· Women experiencing abuse within their marriage or intimate relationships are less isolated.
· Newcomers are more involved in the community.