Administration Officer

Heritage Credit Union

Full Time

Heritage Credit Union is currently accepting applications for the full timeposition of Administration Officer. This position will report directly to the Manager of Administration and requires the incumbent to be flexible to work in our other branch locations as required.This positionis accountable for the administration, assessment and verification of deposits and lending services of Heritage Credit Union.

Heritage Credit Union Ltd. is a full service financial institution which has operated as a viable financial choice for its customer-owners since 1939. We have assets over $137,000,000, a membership of over 13,300and7Branches (KearneyLake, Dartmouth, Sackville, Fall River, Elmsdale, Upper Stewiacke and SheetHarbour). As a Credit Union we are committed to community support and involvement.

The Position:

TheAdministration Officerwill be responsible for:

  • Administering assigned deposit functions within the credit union operation including Registered Plans and Term deposits (renewal notices, monthly interest cheques, internal member contact, etc.)
  • Ensuring adherence of branch staff to all operating policies, procedures and security requirements by monitoring administration activities in all areas and initiating action to rectify problem areas
  • Conducting credit investigations, security inspections and searches as required; preparing releases of security on paid out loans; interpreting loan reports and identifying further action required to address problem areas
  • Monitoring adherence to HCU policies and procedures as well as legislative requirements
  • Providing assistance to branch staff by answering questions and providing quality service to these internal customers
  • Complying with all regulations, by-laws, policies and procedures and makesrecommendations for changes to policies and procedures
  • Administration and maintenance of inactive accounts
  • Completion and accuracy of month end reports including: AFT Re-Caps, Remitting Withholding Tax, RRSP documents, RRSP Contracts, Lawyers Trusts
  • Maintaining a current knowledge of all administrative functions within the department

The Person:

The successful candidate will have:

  • University degree or a minimum of 5 years experience in the credit union system or equivalent industry experience
  • Minimum 2 years experience in lending and investment products
  • Related sales and customer service skills

Key Skills and Competencies:

  • Strong administrative skills
  • Effective communication and interpersonal skills along with the proven ability to exercise sound judgment, tact and discretion
  • Strong organizational and time management skills
  • Demonstrated accuracy and attention to detail
  • Proven problem solving skills
  • Change Leadership; Building Relationships and Partnerships; Listening, Understanding and Responding; Results Orientation; Team Leadership; Developing Others and Strategic Orientation

Compensation:

This is a full time position at 35 hours per week and salary will be commensurate with experience. Heritage Credit Union offers a competitive benefits package.

Applications close on end of day August 4, 2010

Interested candidates should forward their resume and cover letter in confidence to:

Sylvana Moro, Manager of Human Resources

102-238A Brownlow Avenue

Dartmouth, NS B3B 2B4

E-mail: (When sending resumes by e-mail, please submit in MS Word format)

Fax: 464-0414

Please note that preference will be given to candidates who most closely meet the knowledge, skills and competencies outlined above. We wish to thank applicants in advance and only candidates selected for an interview will be contacted.