Kitchen Assistant (The Community Hub) Casual

JOB DESCRIPTION

Job Title:

Kitchen Assistant (The Community Hub) Casual

Hours of Work:

Casual

Department:

Everton in the Community

Location:

The People’s Hub

Responsible to:

Chief Finance and Reporting Officer

Responsible for:

N/A

DBS Required:

Yes

Role Summary

To prepare, cook and serve food in the People’s Hub Café.
To ensure the high standards of hygiene and cleanliness are maintained in all Kitchen and storage areas throughout each working day.

Key Responsibilities

Core Responsibilities

To prepare hot/cold food/drinks as and when required.
Daily cleaning of the main kitchen on accordance with hygiene requirements, including:
All work services, all kitchen equipment, food service points, floors, shelving area, fridges, freezers and tables within the café area.
To provide an excellent level of customer service at all times to all staff and external visitors to the café.
To regularly check and monitor all kitchen areas to ensure cleanliness and professionalism standards of food hygiene are maintained at all times.
To inform CRFO of any faulty equipment.
To maintain stock levels both within the café area and the vending machine, ensuring sufficient stock is stored appropriately and to include checking delivers as and when required
To place appropriate orders as and when required.
To prepare end of cash takings, using the till as required.
To adhere to the Club’s Health and Safety policy.
To ensure that all activities are undertaken in compliance with food and hygiene regulations.

Other responsibilities

To maintain confidentiality in all dealings.
To advise appropriate management of any circumstances likely to cause delay, failure or loss of delivery, quality or income as soon as detected.
To maintain knowledge of Company policies, procedures and processes.
To participate in departmental meetings as required.
To undertake all other responsible duties as required.
To take responsibility for personal performance and the development of personal skills to ensure the required skills, knowledge and competence to fulfil the role.
To encourage and promote the values of Everton Football Club and to comply with the required standards of conduct and to promote the Club within the Community by acting with integrity and honesty.
To promote, adhere to and implement the Clubs Equality and Diversity Policy and to work consistently to embed equality and diversity within the Club.
To ensure that all work in completed in a priority basis, and work meets a high degree of professionalism, quality and craftsmanship.
To attend staff meetings as required.
To attend training courses and external seminars and all meeting as appropriate as and when required.
To be aware of current trends and best practice in your field of specialism.
To continually look for ways to develop and improve the service provision of the department.

PERSON SPECIFICATION

Skills & Abilities
Essential / Desirable

Ability to communicate to members of staff and wider public.
Ability to work as part of a team.
Ability to use own initiative and work without supervision.
An ability to adapt quickly, be flexible in the face of change and solution orientated.
Ability to remain calm under pressure.

Knowledge & Experience
Essential / Desirable

Solid experience working in a busy kitchen or canteen environment.
Knowledge of COSHH regulations.

Personal Attributes
Essential / Desirable

Passion for providing great food and excellent service.
Willingness to experience and manage change.
Enthusiastic, motivated, creative and innovative.
Keen to contribute to the overall aims and objectives of the Facilities Team.
Proactive ‘can do’ approach to work.
Willingness to work weekends and in the evening as and when needed.

Qualifications
Essential / Desirable

Minimum Level 2 Food Hygiene Certificate.

NVQ (or equivalent) in Catering.
First Aid.
Health and Safety in the workplace.
Advance Food Hygiene Certificate.

GENERAL RESPONSIBILITIES

General Responsibilities

Employee Relations

To make suggestions to improve the working situation and contribute to positive employee relations within their area of work and Everton Football Club as a whole.
Health & Safety
To take reasonable care for the health and safety of yourself and other employees and members of the public who may be affected by your acts or omissions at work.
To comply with all aspects of the Everton Football Club Health and Safety Policy and Arrangements, to enable the Company to perform its civil and statutory obligations in relation to Health & Safety.

Customer Service

Identify and meet the needs of colleagues and our customers, focusing on initiating and welcoming contact and communication whilst striving to deliver first class customer service.
Recognise potential complaint situations and make effective steps to avoid and/or resolve these situations.

Self Development

To take responsibility for your own development and to help realize your own potential by undertaking any necessary internal or external training sessions in accordance with the Company’s Performance and Development Review Policy.
Team Work
Ensure effective communication within your work team and across the Company whilst actively offering support and guidance as necessary.

Equal Opportunities and Harassment

To cooperate with measures introduced to ensure there is equality of opportunity in employment. To ensure understanding, awareness and compliance with the Company’s Equal Opportunities Policies.
To ensure that the working environment is free of sexual and racial harassment and intimidation and any other form of harassment constituting unacceptable behaviour which is personally offensive.

This document is a guide only and should not be regarded as exclusive or exhaustive. It is intended as an outline indication of the areas of activity and will be amended in the light of changing needs of the organisation.

All employees may be required to undertake any other duties as may be reasonably requested.