Part 1: JOB PROFILE

JOB TITLE:Regional Property Manager

DEPARTMENT:Change and Development Directorate

LAST UPDATED:February 2017

  1. MAIN PURPOSE OF JOB

The Regional Property Manager will be responsible for delivering a number change projects to the Samaritans physical environment, Facilities Management and Health & Safety processes.

The outcomes of which should include:

  • Branch compliancy to the Regulatory Reform (Fire Safety) Order
  • Branch compliancy to the Health & Safety at Work Act
  • Asset management to maintain the immediate and long term value of the property assets
  • Support branches and the Head of Property (HoP) in new property acquirements and disposals
  • Management of the facilities helpdesk system (Branch Hub)
  • Develop and support property management and occupier support systems/processes. This will include assistance in developing a site monitoring process/regime, continued development of the branch property pages, record retention management system.
  • Build and maintain excellent branch and central charity relations.
  • Assist in the procurement property and facilities management services.
  • Support branches on project management and contractor management issues.
  • General daily support for to the branches and HoP.
  1. POSITION IN ORGANISATION
  • Reports into: Head of Property
  • Works closely with:The Head of Property, Branch & Regional Directors, Project and Facilities Manager and central office staff.
  • Liaises with, and will be expected to contract manage a range ofexternal agencies
  1. SCOPE OF JOB
  • Statutory compliance to Health and Safety & Fire regulations
  • Project management
  • Procurement and contractor management
  • Property portfolio management
  • General Duties of a Samaritans’ Staff Member
  1. DIMENSIONS AND LIMITS OF AUTHORITY
  • To act as the main property contact for branches within the regions
  • To act as point of contact with relevant regulatory authorities
  • To engage external experts/advice within delegated authority parameters
  • To operate within budgets approved by the Head of Property and in accordance with Central Office policies and procedures.
  1. QUALIFICATIONS
  • Degree level qualification or equivalent is desirable
  • NEBOSH General Certification or IOSH Certification
  • GNVQ Fire Safety Management or NEBOSH/IOSH Fire Safety Certificate or equivalent
  • Member of BIFM preferable
  1. SKILLS, KNOWLEDGE AND EXPERIENCE

An ability to demonstrate skills, knowledge and experience in the following areas:

  • Facilities Management
  • Health & Safety Management
  • Project Management
  • Contractor management
  • Procurement
  • Experience of managing a diverse and dispersed property portfolio
  • Stakeholder management and communications
  • Appreciation of the voluntary sector and volunteering
  • Charity sector experience
  1. PERSONAL ATTRIBUTES
  • Excellent interpersonal skills, specifically the ability to communicate with other staff members, volunteers and external agencies.
  • Strong planning skills and an ability to multitask
  • Flexible, adaptable and ‘can do’ attitude
  • Enthusiastic about working with volunteers
  • Demonstrated ability to build and develop positive relationships.
  • Able to schedule work effectively and meet deadlines.

PART 2: DUTIES & KEY RESPONSIBILITIES

Property Management and Support

  • Development and management of an online record archiving and retrieval system for all property operations.
  • Development and management of a site inspection regime to ensure good asset and health & safety management.
  • Development and management of the facilities helpdesk system (branch hub)
  • Assisting with rates enquiries and any other branch property management support enquiries.
  • Support branches with general maintenance enquiries andcompletion of required works as stipulated within the building survey.

Project Management and Coordination

  • Project management support for branches. This will include assisting branches with creating work specifications, obtaining statutory approvals (building control, HSE/CDM), applying contracts and delivery of refurbishment projects.
  • Assist branches with contractor disputes.
  • Support branches with the appropriate project asset procurement such as furniture supplies.
  • Support branch relocations as required.

Procurement and Contractor Management

  • Assist in establish framework agreements with contractors.
  • Identification of tender opportunities& completion of any required tenders.

Statutory Compliance including Health and Safety

  • Support branches as required on all actions arising from health & safety audits and risk assessments.
  • Complete or reviewfire risk assessments for branches and address any significant findings.
  • Set up any required safe systems of work.

General Duties of a Samaritans’ Staff Member

  • Contribute to the effective and efficient running of the charity operations as appropriate.
  • Participate, as appropriate, in branch, regional and head office meetings.
  • Adhere to Samaritans’ Polices and Procedures that are in effect from time to time.
  • Represent the central charity appropriately across the whole organization and Samaritans to the wider community as appropriate.
  • Treat all colleagues, volunteers and members of the public with dignity and work within and adhere to Samaritans’ equal opportunities statement and polices.
  • This Job Description is a statement of requirements at the time of writing and is not contractual. It should not be seen as precluding future changes after appointment to this role.

Special Circumstances

  • Ability to work some evenings and weekends, including travel across UK and Ireland is essential.

Signed by employee:______Date: ______

This job description is a statement of requirements at the time of writing and is not contractual. It should not be seen as precluding future changes after appointment to this role.