Job Description

Job Title: L&D Advisor – Management Information & Process Improvements

Details
Responsible To: Learning & Development Manager
Management Authority: N/A
Staff: N/A
Budgetary Authority: N/A
Purpose of the Role:
Establish reporting capabilities for the Learning & Development function at SLC and lead the enhancement of our processes in line with current business change and our drive towards digital services.
Key Responsibilities:
·  Work with the L&D Manager to review outcomes and measures for Learning Strategy and general service
·  Review existing trackers and databases for further development and enhancement
·  Develop and implement a reporting dashboard for internal stakeholders to share Learning and Development management information and associated data
·  Gather feedback on reporting from stakeholders and make further enhancements where appropriate
·  Establish if existing processes are consistently embedded across all locations and where appropriate, identify potential obstacles or blockers
·  Review existing processes and recommend improvements based on industry practice and team feedback
·  Work with management team to implement process improvements and provide training/coaching to L&D team members
·  Ensure all service improvements align with our People Strategy and our service improvement project (aka People Pathfinder)
·  Act as single point of contact for this programme of work and for key stakeholders
Key Outputs:
·  Established corporate and department level reporting for key stakeholders, on L&D activity and associated data
·  Documented L&D processes, associated guides and templates that are embedded across all locations
·  Collaboration with other HR projects
Skills, Knowledge and Experience:
Essential Skills / Experience / Qualifications
·  Experience in developing and implementing reporting suites
·  Innovative approach to data analysis and design and proven ability to display information in an engaging way
·  Strong business partnering skills, (including relationship building, influencing, negotiation, assertiveness, self-awareness and comfort around higher management).
·  Competent with MS Office to advanced levels, specifically Excel, Word and PowerPoint
·  Excellent written and verbal communication skills
·  Excellent presentation skills with ability to confidently present information in a creative and interactive manner
·  Comfort working in a fast paced environment
·  Strong organisational skills, including task & diary management and ability to prioritise
·  Proven ability to meet deadlines and manage client expectations
·  Proactive in approach to work, with an enthusiastic and positive attitude
·  Ability to work independently and make effective decisions
·  Accountability and ownership to see tasks through to completion
·  Strong focus on customer service and quality
Desirable Skills / Experience / Qualifications
·  Experience of managing a Learning & Development function or supporting the function at Senior Administrator level
·  Experience in developing and implementing reporting suites specific to Learning & Development function
·  Knowledge of SLC’s vision, corporate and business plans and values
Travel to other locations will be required