It is the responsibility of participants to read and understand the policy and procedures outlined below. Upon registration and payment, participants will receive program specific information via email. All communication will be sent to the participant’s email account collected in the registration process.
FULLY ONLINE PROGRAMS: PAYMENT, CANCELLATION and POSTPONEMENT POLICY
Payment is to be made NO LATER THAN five business days before the first day of the program. Thunderbird will only grant access to program materials when full payment has been received by the accounting office of Thunderbird School of Global Management at ASU (herein referred to as “Thunderbird”). In the event of late registration, program fees are due immediately. Payment not received by the deadline may result in cancellation from the program.
This contract can be cancelled and refunds granted according to this schedule:
A cancellation made after a participant accesses program materials will not be eligible for a refund.
A cancellation made before a participant accesses program materials is eligible for a 100% refund minus a $50 non-refundable Thunderbird Online Networking & Career Portal fee.
Postponement of a program is permitted under the following conditions:
Thunderbird honors postponement requests without additional fees if made before 5:00 p.m. Arizona Time, five business days prior to the program start. Thunderbird may not honor postponement requests made after a participant accesses program materials.
Requests for cancellation or postponement must be in writing, directed to:
IN-PERSON PROGRAMS: PAYMENT, CANCELLATION and POSTPONEMENT POLICY
For programs delivered solely or partially in person, payment is to be made 60 calendar days in advance of the program or within 30 days of invoice receipt. Access to pre-program materials and attendance to the program will be granted when full payment has been received by the Thunderbird accounting office. In the event of registration less than 60 days prior to the program, program fees are due immediately. Payment not received by the deadline may result in cancellation from the program at the discretion of Thunderbird.
This contract can be cancelled and refunds granted according to this schedule:
- Cancellation after access to program materials has been granted will not be eligible for a refund.
- Cancellation more than 60 calendar days prior to the program start will be eligible for a 100% refund if access to program materials has not yet been granted.
- Cancellation between 30-59 days prior to the program start will be eligible for a 50% refund if access to the program materials has not yet been granted.
- Cancellation between 15-29 days prior to the program start will be eligible for a 25% refund if access to the program materials has not yet been granted.
- Cancellation 14 days or less prior to the program start will not be eligible for a refund.
Postponement of a program is permitted under the following conditions:
Postponement requests are granted without monetary penalty if made before 5:00 p.m. Arizona Time 30 calendar days prior to the program. Postponement requests made after access to program materials has been granted will be at the discretion of the Program Director.
PAYMENTS
Thunderbird will issue an invoice or online credit card payment link to facilitate payment due according to the terms in this agreement and following the Payment, Cancellation, and Postponement policies outlined herein.
- Domestic payments can be made by credit card, check, or wire transfer
- International payments can be made by wire transfer: phttps://www.flywire.com/pay/asu
THUNDERBIRD CANCELLATION
Thunderbird reserves the right to cancel a program prior to its start date. In the event a program is canceled prior to its start date, the applicants will be notified in writing and will be entitled to a full refund of the program fees. Thunderbird is not responsible for reimbursement of any other costs.
PROGRAM REQUIREMENTS
Each participant completing the program will receive a Certificate of Completion. This certificate does not satisfy any Thunderbird or ASU degree requirements nor is program credit transferable to any Thunderbird or ASU degree program. Full attendance is required to receive the certificate. Make-up sessions may be arranged at an additional cost.
CONTRACT ACCEPTANCE
Submittal of this registration form signifies that you have read and understand all aspects of this agreement, that you recognize the legal responsibilities in regard to this contract, and that you have read the above copy of the Thunderbird Executive Education Enrollment Agreement.
For additional questions regarding the policies outlined in the Enrollment Agreement, please contact: