ILM Certificate in Leadership & Management Level 5 (Institute of Leadership and Management)

Participant Handbook

ILM Certificate in Leadership & Management Level 5 (Institute of Leadership and Management)

Unit 1 – Understanding the management role to improve management performance

Introduction

Welcome to Understanding the management role, unit 1 of the ILM Certificate in Leadership & Management, specifically designed for and by Loughborough University.

Aim of the programme

The aim of the unit is to provide you with an understanding of the management role at Loughborough as well as an understanding of how the organisation works – its purposes and functions, the stakeholders and the mission and values of the organisation. If you are new to the University then it will be a good starting place to understand what Loughborough University is all about and if you are already a manager at Loughborough then it will help to confirm the messages of the University and an opportunity to think about how these messages are communicated in your area and what affect they have on the way youdo things. We willalso be considering the impact that your management style and communication have on your area of responsibility and what you can do to improve this further.

Entry requirements

There are no formal entry requirements for this programme. However, to benefit from this course it would be advantageous to have an opportunity to put the new learning into practice. No prior management qualifications are necessary, or prior educational qualifications. In order to achieve the full qualification you will need to attend all units of the programme as well as all work based assignments and online learning.

Student support

Loughborough University is an accredited centre for ILM and is committed to inclusion and we can provide a range of support for learners with disabilities and/or learning difficulties. If you feel you may require support on your programme then please contact our advisers team directly (please see candidate handbook for further details).

Attendance

The achievement of the Certificate is dependent upon attendance at ALL of the units (workshops) as well as all identified on line study. These learning hours are a specific requirement of the ILM process. A key aspect of any team leader or manager is their management of themselves, their workload and their time. The achievement of this Certificate should reflect their ability to attend all of the courses they have committed to as well as completion of the assessment in the required timescale.

Programme overview

Units/workshops / Additional notes (location/times/work to complete)
Understanding the management role to improve performance
Making a financial case
Human Resources Management (Managing Recruitment)
Understanding Financial Management
Leading innovation and change
Managing improvement
Becoming an effective leader

Assignment information

All submitted assignments must be emailed to by the dates given. You must include your name, course and assignment title in the file name. Please also ensure your work is submitted as one document and it must have a submission sheet as the front cover. We are unable to accept assignments without this front cover and we will ask you to resubmit if it is not included. Please note you do not need to include your learner registration number on this sheet.If you require confirmation of receipt of your emailed submission then please request this from the “Options” tab in Outlook.

Guidelines on submitting as one complete PDF document:

1. When saving your word document, save it as a PDF file
2. Open adobe
3. In left hand corner – select the ‘create PDF’ button
4. From drop down menu – choose “combine files into a single PDF”
5. A new window will open (let’s call this X) – in the top left hand corner is an ‘add files’ button. Click and choose how you want to find your files (e.g. ‘add files’ will open windows explorer, ‘open files’ just looks at ones you have open)
6. Once all your files are listed in screen X – click combine. It will open a new PDF which you can then save as the appropriate file name.

If you are unable to send your assignments through by email then you can submit a hard copy (but we must also have a copy on CD or memory stick) by visiting the Staff Development department in Rutland Building.

Assessment – Understanding the management role

Remember that these notes are for guidance only

The assignment includes the Assessment Criteria, showing you exactly how you will be assessed, and a Mark Sheet to show how the marks are allocated. Read the assignment carefully and study the Assessment Criteria with even more care. It is a good idea to go through the assignments after you have completed them and mark them yourself, using those same criteria. Ask yourself “Have I done what it asks me to do?” “What mark would I give it?”

Assessment activities are divided into parts. You must use the headings (in bold) of each part to structure your assignment, because marks are allocated according to how well you deal with each of them – if the assessor doesn’t know which part you are answering, you won’t get the marks. Remember, the assessor is not trying to trick you – what it asks for is what it expects. If you have a problem, ask your tutor for help.

You should present your work as simply and clearly as possible. Whilst word-processed assessments are preferred, you will not lose marks for presenting a hand-written assessment so long as it is neat and legible. Please do not present your work in elaborate folders – simple stapled pages are all that is required.

As a Manager communication skills are very important. So, too, it is important that you write clearly when your present your work for assessment. You may lose marks for poor grammar and spelling.

ILM is keen to ensure fair and equal assessment for all candidates: so if you have any special difficulties which you think might put you at a disadvantage do not hesitate to let your tutor know.

What constitutes plagiarism?

If you submit an assignment that contains work that is not your own, without indicating this to the marker (acknowledging your sources), you are committing ‘plagiarism’ and this is an offence. This might occur in an assignment when:

• Using a choice phrase or sentence that you have come across and copying it word-for-word directly from a text.
• Paraphrasing the words from a text very closely.
• Using text downloaded from the internet, or copied directly from a book or other source.
• Borrowing statistics or assembled facts from another person or source.
• Copying or downloading figures, photographs, pictures or diagrams without acknowledging your sources.
• Copying from the notes or essays of a fellow student.

Although you are encouraged to show the results of your reading by referring to and quoting from works on your subject, copying from such sources without acknowledgement is deemed to be plagiarism and will not be accepted by Staff Development.

For further information on how to reference your sources of information, please either discuss this with your tutor, or see the University Library’s guidance sheet to referencing:

work based assignment

Submission date

Understanding the management role to improve management performance

Centre Number / Centre Name
Learner Registration No / Learner Name
TASK
The purpose of this unit is to demonstrate understanding of the middle management role and to be able to plan your own development.
note:
An ILM Assessment Task provides an opportunity to relate your learning directly to your current organisation. It is recommended that you discuss the assignment with your line manager to explore and agree how the task could be used to support the needs of your employer (as well as evidencing your learning as part of completing your ILM qualification).
If you are not currently working within an organisation, then you may complete this task in relation to an organisation with which you are familiar. This could include experience working in a voluntary capacity
Please use the headings shown below when writing up your assignment / Assessment Criteria
Understand the specific responsibilities of middle managers in enabling an organisation to achieve its goals
Provide correct and appropriate goals and specific and measurable objectives that describe future outcomes or direction for the organisation, and to then go on to evaluate the extent to which the specific responsibilities of middle managers enable the organisation to achieve its goals. /

• Describe the goals and objectives of your organisation (12 marks)
• Evaluate the specific responsibilities of middle managers in enabling your organisation to achieve its goals (16 marks)

Understand how communication and interpersonal skills affect managerial performance in the workplace
The second part of the task requires an evaluation of how interpersonal skills and communication skills affect managerial performance together with an evaluation of two or more strategies to overcome barriers to effective managerial communication and interpersonal skills. /

• Evaluate how interpersonal and communication skills affect managerial performance (16 marks)
• Evaluate strategies to overcome barriers to effective managerial communication and interpersonal skills (16 marks)

Be able to assess personal development opportunities to improve own managerial performance
Assess the effect of own knowledge and skills and behaviour on own managerial performance and to produce a personal development plan based on identified areas for personal development. /

• Assess own knowledge, skills and behaviour, and their effect on own managerial performance (16 marks)
• Identify areas for personal development to improve own managerial performance (8 marks)
• Produce a personal development plan to improve own managerial performance (16 marks)

By submitting I confirm that this assessment is my own work

Resubmission

If your assignment is graded as “Refer”, you will receive feedback and are able to revise your work and resubmit it for a secondary opportunity to pass.

You are advised to discuss your task with your assignment with your line manager.

You should use your own workplace as the basis for this assignment, but you may use another organisation if you have experience elsewhere that is relevant.

To produce a better assignment and to show your wider understanding of the management role you should provide more detail in your answer. Explanation with supporting examples from your own experience will provide further evidence of your understanding.