Job Description – Communications Officer (Stakeholder Communications)
Communications Department
Main Purpose Of Job
· To assist in the implementation of the organisation’s communications strategy working closely with the Stakeholder Communications Manager, the Director of Communications, the communications team, other professional officers across the organisation and Council members
· To assist in raising the profile of the Health Professions Council through effective support and assistance to the Stakeholder Communications Manager and the communications department
Position In Organisation
· Reports to the Stakeholder Communications Manager
· Liaises with Council members as required
· Liaises with employees at all levels in the organisation
· Liaises with relevant external audiences which include (but are not limited to) professional bodies, journalists, other regulators, government departments and MPs, consumer and employer groups, registrants, employers and members of the public
Scope Of Job
· Works with the Stakeholder Communications Manager to ensure the smooth running of the HPC’s stakeholder function and the broader work of the communications department.
Dimensions & Limits Of Authority
· Ability to initiate contact and liaise with stakeholders as appropriate
· Able to assist, and provide support for, departmental colleagues
· Able to assist the Communications Director in relation to all aspects of the communications function
Skills, Knowledge And Abilities
Essential
· Educated to degree level standard or equivalent
· Experience and knowledge of working in a supporting role in a Communications Department within either a charity, public sector organisation, regulatory environment or health field
· Excellent oral and written communications skills, including the ability to communicate professionally with all stakeholders and registrants
· Demonstrated ability as an effective team player with the ability to contribute to team discussion and contribute to the ongoing development of the department
· The ability to follow processes and procedures, including the ability to seek advice where appropriate
· Ability to exercise initiative with minimum supervision
· Experience of effectively handling a number of tasks at once
· Sound working knowledge of window based software packages, including word processing, spreadsheets, databases, electronic mail, and the internet
Duties & Key Responsibilities
Your principal duties and key responsibilities will be those set out below. In addition to those duties, HPC reserves the right to require you to undertake additional or other duties within your capacity as may from time to time be reasonably required and necessary to meet the needs of the HPC.
· To provide support on day to day public affairs activities including parliamentary monitoring, organisation of meetings with parliamentarians and the production of written briefings and reports in advance of key meetings as required
· To produce the weekly electronic issues briefing including researching and writing content
· To assist the Stakeholder Communication Manager in all aspects of stakeholder communications, particularly (but not limited to), registration renewal communications, professional body liaison and employer communications
· To assist with the HPC’s activities at the main party conferences and in Wales, Scotland and Northern Ireland
· To represent the HPC at a range of stakeholder conferences and events UK wide as directed by the Stakeholder Communications Manager
· To respond to telephone, letter and e-mail enquiries from stakeholders relating to the Communications department matters
· To maintain the systems and processes for the stakeholder communication function including undertaking general research, monitoring, report writing and maintaining a database of contacts.
· To deliver external talks about HPC where and when required, in particular to undertake CPD talks as required
· To draft correspondence and prepare reports as required
· To contribute to the ongoing development of departmental processes as required
· To support the communications department in the delivery of projects and activities where appropriate in relation to the fulfilment of the Communications Strategy and the organisation’s business need
· Write, submit and present papers to Committees and Council as required.
· The post will involve some travelling and working outside of normal office hours attending meetings and events.
· To carry out the responsibilities of the post with due regard to the HPC's Diversity Policy and to treat colleagues and other HPC stakeholders with respect and dignity at all times.