Our Newsletter
Welcome to the second edition of the Docklands Medical Centre newsletter. We endeavour to produce a half-yearly newsletter for patients to keep you informed of any changes at your practice.
Our Staff
Dr Ben Shankland – Lead GP/Hurley Partner
Dr Zalikha Ilyas – GP
Dr Tope Ajayi – GP
Dr Radhika Jalota – Registrar (until 08/2017)
Rachael Conley – Advanced Nurse Practitioner
Ceri Burton – Practice Nurse
Marieta Movsesyan – Health Care Assistant
Carole Damiani - Phlebotomist
Najeeb Razzaq – Practice Manager
Shahnaz Begum – Reception Manager
Sue Wilson – Senior Administrator
Hanifa Tuzzuhura, Repi Begum and Jenny Laane – Receptionist/Administrators
Mariam Ansar – Receptionist/HCA
Tariq Wooding – Receptionist/Medical Secretary
Corinne Allman – Medical Secretary (currently on Maternity Leave)
Opening Hours
Our phone lines are open 8am to 6.30pm Monday to Friday – 0207 537 1444
Our surgery opening times are:
Monday/Tuesday - 7am to 6.30pm
Wednesday - 8am to 7.30pm
Thursday/Friday - 8am to 6.30pm
Saturday, Sunday and Bank Holidays closed.
Out of hours
If you need medical advice when we are closed, contact the Out of Hours Service on 020 7377 7151
Appointment and Online Services
· Online e-consultations
· Telephone consultations
· Book appointments and order repeat medication online.
· Routine - for ongoing medical problems or problems that do not require an urgent appointment
· Same day appointments for medical problems that are urgent and cannot wait until the next available appointment
Remember; if you are unable to attend your appointment please tell us so that we can offer that time to someone else.
Web GP
We offer online advice and online
e-consultations via our website www.docklandsmedicalcentre.com
Emis Access
Emis online access allows you to book appointments, request repeat medication and view your medical records online. Please speak to the reception team for more information.
You will be required to show a proof of your identity
Mariam Ansar
Mariam is training towards a Health Care Assistant qualification. She has been seeing patients since June under the supervision of Rachael Conley. She will see patients for blood pressure (hypertension), initial diabetes checks and general health checks including blood tests.
Dr Radhika Jalota
We are a training practice, involved in training doctors to be GPs. Dr Jalota is the current registrar, and Dr Shankland is her trainer.
Ceri Burton
Ceri is now a qualified independent nurse prescriber. Ceri’s regular patients will note they no longer have to wait for the prescription to be signed by a GP as Ceri is able to authorise her own medication issues.
Dr Rachael Morris
Dr Morris has joined the practice as a regular, short-term GP, working every Thursday until the New Year.
Flu Jabs
The winter season is now upon us and it is important the vulnerable patients with chronic illnesses and/or certain cohort of patients have their flu jabs to protect themselves. Invitation letters have been sent in September and text reminders have followed. If you have yet to have your flu jab, please contact the reception team. Alternatively, if you would prefer not to have the jab, please notify us for our records.
Physiotherapy
Physiotherapy that was located on the 3rd floor of Docklands Medical Centre provided by Barts Health has relocated back to Mile End as of 29th September 2016.
Referrals to the service now need to be made by a GP as this is no longer a walk-in service.
Upcoming Holiday Closures
The surgery will be closed in the afternoon of Thursday 8th December from 1pm for Protected Learning. Out of Hours services will be available by calling 020 7377 7151 or selecting option 3 using our main number.
The surgery will also be closed on the following dates between Christmas and New Year’s:
Monday 26th December (Boxing Day)
Tuesday 27th December (substitute Christmas Day)
Monday 2nd January 2017 (substitute New Year’s Day)
Out of Hours will be available throughout the closures. For emergencies, please call 999.
Get involved and have your say!
Join our Patient Participation Group.
We meet quarterly to get together and discuss the main topics of concern that patients have and to look at any changes and how patients can help.
If you would like to be part of the Patient Participation Group let us know:
Or let reception know by filling in a form and we will inform you of the dates of meetings
Visit our website: www.docklandsmedicalcentre.com/patient-participation-group for more information and minutes of previous meetings.
Docklands Medical Centre
Autumn/Winter 2016 Newsletter