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Geneva, July 20th, 2017TUTORIAL
How to pull e-mails from TIES e-mail into different online e-mail clients
ITU Service Desk Tutorial
1. Using Gmail.com:
In order to pull e-mails from TIES into Gmail, it is necessary to access Gmail’s account settings option, as shown:
Once the option is selected, it will open the Settings page, which has multiple tabs. The tab of interest is Accounts and import, which contains Import Mail and Contacts option:
When selected, this option opens configuration dialog:
On top of the dialog, the TIES e-mail address should be entered, in the form of
After pressing continue, the dialog asks for account options:
POP username is your TIES username, usually your last name.
POP server is ties.itu.int, port is 110 (usually already set as default)
Pressing continue leads to the next step, on which multiple options can be selected:
· Import mail: this is an option that needs to be selected in order to import messages from your TIES e-mail.
· Leave a copy of retrieved messages on the server: this option enables messages to be visible both in Gmail and TIES e-mail client. Optionally you can tick this if you wish to preserve messages on TIES, otherwise leave unticked.
· Archive incoming messages (Skip the inbox): Stores messages from TIES mailbox in special folder, called Archived
· Add label to all imported mail: in order to differentiate between mails coming from TIES mailbox from ones coming to your Gmail account, you can set a label by which you will easily recognize them. By default, it is set to be your TIES e-mail address, but it can be changed to any text. You can also leave it unticked if you don’t want to add label
Once all options you chose are satisfactory, pressing Start Import button will lead you to confirmation screen and the import will start
Once finished, Gmail continually checks for any new e-mails incoming, so you can leave it at that. You can follow the progress on Settings page, under Accounts and Import tab, where you can also make Gmail manually pull e-mails, if it’s not already doing so:
2. Using Outlook.com, formerly known as Hotmail
Once logged in, select settings icon (a.k.a. flower icon, cog wheel, etc) and select Connected accounts:
This will open new options window, which asks about the kind of account imported. Select Other email accounts:
Next step asks about basic data and option to choose advanced:
Display name is optional and can be entered as wished. Email address is necessary, and is entered in form of . Password is your TIES password.
You can choose to import your TIES e-mails into existing folders, keeping the same existing structure you had in your TIES e-mail account, while “Create a new folder…” will create a special new folder in which you will have separated e-mails from your Outlook.com e-mails (will be shown at the end of this tutorial). Under Advanced Settings, tick “Manually configure account settings”. On the next screen, select POP/SMTP connection:
POP account settings window will open, and the server data needs to be entered:
Server information:
· Incoming POP server is ties.itu.int
· Incoming server port is 110
· Authentication is basic
· Encryption is none
· Send e-mail using Outlook.com’s server
Once all correct data is entered, you will get a confirmation screen notifying you that import has been started:
And once the import finishes, you will get your new folder with your e-mails below the standard Outlook folders:
3. Using Yahoo.com
At the time of writing this tutorial, it was not possible to use Yahoo’s import account function, because of development. Once it becomes possible, this tutorial will be updated as necessary.