N RIZWAN HUSSAIN

Contact No.0557814689 / E-Mail :

Address: No.19 Gafoor Shaib St, 1st FLR, Royapettah Chennai – 600 014.Tamilnadu India

Seeking Challenging Assignment in Human Resource / Administration / Operations /Finance
Professional Summary

An accomplished result-driven Human Resource Professional with 11+ years of experience with expertise in creating and implementing programs to improve business operations. Adopt at building recruiting selection and retention business strategies. Able to perform organizational diagnostics and provide recommendations for improvement, highly skilled in preparing for restructuring, downsizing, change management, morale and retention. Build a strong relationship and effective collaboration with the management, coworkers, vendors and clients. Conduct training, coaching and counseling programs for executives, Team Leaders, Team members and Associates.

Core Strengths

-Leadership Coaching & Counseling -Employee Grievance & Conflicts Proceedings

-Employee Training Development -Change Management Design & Implementation

-Retention Planning -Business Process Improvement

-HRMS Administration & Report Generation -Mediation & Problem Solving

-Budget Management and forecasting -HR Policies, Procedure and Best Practices

Professional Human Resources Experience

M/s.AFFAN COOLING SERVICES Co., Chennai. Sep 2000 - Sep 2011’

Joined as a Trainee in 2000 & got promoted as Junior Executive 2002 to Senior Executive 2003 then Assistant Manager 2005 finally as a Manager 2007 handling entire Human Resources Management

Provide leadership and coordination of company Human Resource functions. Develop and implement corporate Human Resource strategy and programs. Responsible for the HR, IR and Administration function for the entire organization.

v  Ensure compliance with and provide support for the new performance management process

v  Support managers with disciplinary & grievance issues

v  Create a learning and development program for the whole organization, each team and individual, based on a training needs analysis

v  Manage the payroll provider & the payroll process

v  Review the salary structure & all reward schemes

v  Work with senior managers, coaching them and advising on all people issues

v  Manage succession planning

v  Provide advice & support to Senior Managers on recruitment, assessment and selection processes.

v  Coordinate the appointment process for successful applicants.

v  Ensure all staff have a Contract of Employment on commencement of employment

v  Support managers to create & manage a probation plan for each new employee

v  Create & implement an induction process for all staff

v  Support management of the Health & Safety policy.

v  Ensure an appropriate process is in place for the recruitment, management and support of Volunteers working in the organization of Head Office.

v  Continuously strive to improve the HR support to the organization, through expert advice and guidance to line managers.

v  Write and present information briefings over a wide range of HR related topics.

v  Formulation of HR & IR strategy aligned to business

v  Ensuring the organization structure is aligned and suitably staffed

v  Designing and implementation of new and/or existing HR policies and systems aimed at attracting, motivating and retaining talent

v  Controlling HR costs to derive maximum benefit

v  Understands the long and short term strategy and market dynamics

v  Identifies the critical success factors from an HR & IR perspective and formulates the strategy

v  Monitor& track productivity levels across the organizations

v  Sets standards through benchmarking/best practices

v  Partners with business heads to facilitate high productivity achievement

v  Ensures systems and processes support the Company strategy appropriate staff member.

v  Facilitates the development of appropriate organization structures with clearly defined roles and responsibilities and manpower requirements

v  Plans for headcount to staff the positions based on requirements

v  Tracks staff movement, attrition and vacancies and ensures vacancies are filled within stipulated time using the most effective and cost efficient method and sources

v  Initiates and participates in the selection process to select the most suitable
internal/external candidates for senior leadership positions (DGM and above)

v  Formulates policies related to people management, attraction, deployment and development to build a positive and performance-oriented culture in the Company

v  Monitors the execution of well-planned induction program to enable the new employees reach productivity levels faster

v  Identifies critical employee training needs across the Company, designs the annual training calendar, supervises its execution and monitors the effectiveness of training

v  Determines the appropriate compensation philosophy and structure for the company using market trends and data, implements reward and recognition program including decisions on bonuses and increments

v  Directs and monitors the conduct of performance appraisal as per set schedules, provides technical guidance to appraisers, oversees proper documentation and timely decision making of related decisions.

Accounts With Computer Experience

M/s.Faiz Tanning Co., Chennai. Dec 1999 to Aug 2000’

Accountant with Computer Operations Team Member:

v  Primary responsibility is to prepare financial statements and supporting schedules according to monthly close schedule

v  Facilitate and complete monthly close procedures

v  Analyze revenues, commissions and expenses to ensure they are recorded appropriately on a monthly basis

v  Prepare monthly account reconciliations

v  Assist with analyzing financial statements on a monthly basis and report on variances

v  Assist with financial and tax audits

v  Assist with preparing tax returns and corporate reporting requirements

v  Assist with quarterly producer commission reports; analyzing and correcting discrepancies

v  Assist in documentation and monitoring of internal controls

v  Prepare the export documents according to the bank’s letter of credit.

v  Tracking the goods is reach to the designated place. Claiming the goods insurance, freight charges from the relevant clients.

Customer Relation Management Experience

M/s.Sultan & Co., Chennai Apr 1997 to Nov 1999’

Customer Relation Management Associate (Part-time)

v  To tackle the customer issues and make them understand the rules and regulations of the company in case of any misconduct.

v  Conducting the Customer Relations Management (CRM) Inter departmental meeting every week and preparing the minutes of the meeting.

v  Analyzing and reporting of the customer’s feedback.

v  Responsible for handling of the Internet ticket booking lounge.

v  Ensure online Refunds.

Education Details

M.B.A : Master of Business Administration (2011 -2013)

(Innovative Management)

(British Institute of Technology and E-Commerce – London U.K.)

Coventry University London U.K.

B.A [C.S]. : Bachelor of Arts (Corporate Secretary Ship)

The New College, Chennai. (1996-1999)

(University of Madras)

Academic Project

v  Completed my dissertation in “HUMAN RESOURCE” on the topic “THE CULTURE OF LEADERSHIP IN MANAGEMENT OF ASIAN COMPANIES” (London – U.K.)

v  Completed a project training on “SHARE MARKET PROCESS” at “E.I.D Parry Public Ltd Company “(Chennai – India)

Additional Information

Type writing Lower Grade in English

COMPUTER PROFICIENCY :

Operating Systems : MS-Dos, Windows 99/2000/XP/Vista/7

Languages : DBASE, ‘C’ ‘C++’ Java, COBOL, Microprocessor,

Visual Basic, HTML, DOT.NET, UNIX &

Networking

PACKAGES : Ms-Office & Tally

Personal Profile

Father’s name : Mr. K. Niyamathullah Hussain

Mother’s name : Mrs. N. Asmath Begum (Late)

Date of birth : 01.05.1977

Marital status : Single

Nationality : Indian

Languages known : To Read, Write and Speak - English and Tamil

To Speak - Urdu

To Read - Arabic

India

Passport no : J 5765382

Date of issue : 10.05.2011

Date of expiry : 09.05.2021

Competencies

v  Strong interpersonal skills and ability to work as part of a team

v  Smart worker

v  Strong verbal and written communication skills in English.

v  Ability to adapt the latest technologies

v  Ability to meet deadlines & work under pressure.

v  Very Passionate & flexible.

v  Comprehensive problem solving abilities and willingness to learn

v  An enthusiastic and personable team player, able to communicate effectively with people of diverse culture.

v  Excellent Networking skills. Meet SLA’s deadlines

Declaration

I certify that the information given above is true, complete and correct to the best of my Knowledge and belief. I like to work with you and do my best for the company. I am very faithful and a very hard worker. I will do my best with respect and sincerity to my superiors and to the company.

Yours Sincerely,

Place: Chennai – 14.

Date: [N. Rizwan Hussain]

Rizwan Hussain

Page 1 of 5