Dell Storage Consolidation ROI Analyst Questionnaire
Customer Information
Name: / ______Title: / ______
Company Name: / ______
Company Address: / ______
______
City, State/Province: / ______
Zip/Postal Code: / ______
Country: / ______
Phone Number: / ______
Email Address: / ______
PROJECT SECTION Note: this part of the questionnaire is required for a basic analysis
Please choose whether you would like a 3 year or a 5 year analysis. A typical analysis is 3 year. If you choose 3 Year, you do not need to fill out years 4 or 5 in the remainder of the questionnaire. (Select one):
___ 3 Year Analysis___ 5 Year Analysis
Storage Profile
Please provide a brief description of your storage consolidation project.
____________
______
______
What type of application is being consolidated? (Select one):
___ File or Web Server
___ Messaging or Database: OLTP
___ Database: Decision Support
___ Multiple Apps or Custom
If you are consolidating Multiple Apps or a Custom Application, please explain what you are planning to consolidate.
What is your Industry type? (select one)
__Aerospace and Defense__Healthcare__Pharmaceutical
__Automotive__High Tech__Public Sector
__Banking__Hospitality__Retail
__Chemicals__Insurance__Service Provider
__Consumer Products__Manufacturing__Telecommunications
__Energy __Media__Transportation
__Education__Mining__Utilities
__Financial Services__Other__Wholesale
How much server storage capacity do you currently have for the application? (GB) ______
How much is this expected to grow over the next three to five years? (Note: a suggested default is 76% for externally networked applications, 20-40% for workgroup applications, and 30-90% for enterprise applications.) ______%
(Or) Provide the amount of storage in GB if it not growing at a constant rate.
Year 1 / ______(GB)Year 2 / ______(GB)
Year 3 / ______(GB)
Year 4 / ______(GB)
Year 5 / ______(GB)
How many full-time equivalents do you have managing and administering your server storage? (Note: a full-time equivalent is defined as 1,880 hours annually) ______
Server Census
How many servers are currently installed in this environment? (# of servers) ______
How many servers will be installed over the next three to five years (cumulative total servers)if consolidation is not performed?
Cumulative servers in Year 1 / ______Cumulative servers in Year 2 / ______
Cumulative servers in Year 3 / ______
Cumulative servers in Year 4 / ______
Cumulative servers in Year 5 / ______
What is the average unused storage capacity per server to anticipate growth (often called “headroom”)? (Note: a suggested default is 40%-50% for a typical environment) ______%
Of the above server census, what percentage of servers purchased each year are dedicated to storage functions?(Note: Some IT departments purchase servers for their internal storage capacity, not because they need additional processing power. A suggested default is 20%.) ______%
Server Cost Profile
What is the average price you pay for servers including your direct attached storage (DAS)? (Note: a suggested default is $10,000 to $25,000 for an average price.) $ ______
What is the average price you pay for backup systems (per server)? (Note: a suggested default is typically 15%.of the average purchase price - $1500 to $3750) $______
Availability
For unplanned downtime (such as power outages, etc), how many hours of downtime are caused by storage related issues?(Note: a suggested default is 70 hours for a DAS environment.) (hours per year)______
What is your cost per unplanned downtime hour? (Note a suggested average is $42,000 per hour for an infrastructure application.) $ ______
Do you expect your cost per unplanned downtime hour to increase annually? If so, how much do you expect it to increase annually? (Note: a suggested default is 0% for a typical environment.) ______%
How many hours of planned or scheduled downtime for maintenance or upgrades are experienced annually? (hours) (Note: a suggested default is 167 hours for typical environment.) ______
What percentage of your business is conducted during planned downtime? (Note: a suggested default is 3%.) ______%
Backup Window Issues
How many hours per week does the backup overrun the backup window? (Note: a suggested default is 10 hours per week for a typical environment.) (hours per week)______
What is the expected increase in backup window overruns each year?(Note: a suggested default is 20% for a typical environment.) ______%
To eliminate backup window issues, what are the expected network bandwidth upgradesif consolidation is not performed?
Year 1 Upgrades $______
Year 2 Upgrades $______
Year 3 Upgrades $______
Year 4 Upgrades $______
Year 5 Upgrades $______
What are the expected backup system upgradesif consolidation is not performed?
Year 1 Upgrades $______
Year 2 Upgrades $______
Year 3 Upgrades $______
Year 4 Upgrades $______
Year 5 Upgrades $______
Because of backup window issues, what is the amount of data each day that is not backed up reliably and consistently (in GB)?(Note: a suggested default is 15GB per day for a typical environment.) ______
What is the annual growth in data not properly protected?(Note: a suggested default is 25% for a typical environment.) ______(%)
Storage Configuration
For each SAN solution, there are many different ways to configure it. A customer needs to decide what attributes are most important to them. For the storage consolidation analysis, how would you like to optimize the solution? (Select one):
___ Cost
___ Performance and High Availability
___ Local Disaster Recovery
Note: this part of the questionnaire is only necessary for a customized in depth analysis Note: there are suggested defaults in the tool that will be used if no changes are provided.
CONSOLIDATION COST SECTION
Planning and Deployment Labor (please enter the estimated internal hours dedicated to this project and the title of the person who performs this activity.) Note: there are suggested hours defaulted in the tool that will be used if no changes are provided.
Planning and Deployment Function / Hours Devoted / Title of Staff (select from list below)Planning and Design (Default: 60 hours x .15/GB, IT Director) / (Hrs)
Procurement (Default: 20 hours x .025/GB, Procurement Specialist) / (Hrs)
Testing and Tuning (Default: 60 hours x .15/GB, Storage Manager) / (Hrs)
Data Migration (Default: 20 hours x .10/GB, Storage Manager) / (Hrs)
Setup, Installation, and Deployment (Default 50 hours x .22 /GB, Storage Manager) / (Hrs)
Staff Titles:
IT DirectorSystems ArchitectSystems AdministratorStorage ManagerNetwork Manager
Backup Admin.Procurement SpecialistOutsourced ServicesEnd UserAverage IT Staff
Additional Planning and Deployment Labor Schedule(please enter the amount of labor costs related to consolidation in future years of the analysis.)
CostYear 1 / $______
Year 2 / $______
Year 3 / $______
Year 4 / $______
Year 5 / $______
Services and Other Costs (please enter the amount of other external costs related to consolidation)
Services / Initial / Year 1 / Year 2 / Year 3 / Year 4 / Year 5Premier Enterprise Support Service (PESS) / $______/ $______/ $______/ $______/ $______/ $______
Custom Factory Integration (CFI) / $______/ $______/ $______/ $______/ $______/ $______
Asset Disposal / $______/ $______/ $______/ $______/ $______/ $______
Cost of Change / $______/ $______/ $______/ $______/ $______/ $______
Consulting (DPS) / $______/ $______/ $______/ $______/ $______/ $______
ApplicationsSolutionCenter (ASC) / $______/ $______/ $______/ $______/ $______/ $______
Book Value Write Down: (Please enter the amount of book value costs related to consolidation.)
Initial / Year 1 / Year 2 / Year 3 / Year 4 / Year 5Book Value Write Down / $______/ $______/ $______/ $______/ $______/ $______
Other Costs (Please enter the amount of other external costs related to consolidation that may be specific to your organization.)
Initial / $______Year 1 / $______
Year 2 / $______
Year 3 / $______
Year 4 / $______
Year 5 / $______
TANGIBLE BENEFITS
Storage Management Productivity Improvements
What is your current average amount of storage that each storage management full time equivalent (FTE) resource can manage in a DAS environment? (Note: a suggested default industry average is 800 GB per Manager.) (GB per Manager):
GB per Manager / Storage Management FTEsYear 1 / ______/ ______
Year 2 / ______/ ______
Year 3 / ______/ ______
Year 4 / ______/ ______
Year 5 / ______/ ______
Please specify labor resource used in project restoration. (Note: a suggested default is Storage Manager.) (Title) ______
What is your projected average amount of storage that each storage management full time equivalent (FTE) resource can manage in a SAN environment? (Note: a suggested default industry average is 4800 GB per Manager.) (GB per Manager):
GB per Manager / Storage Management FTEsYear 1 / ______/ ______
Year 2 / ______/ ______
Year 3 / ______/ ______
Year 4 / ______/ ______
Year 5 / ______/ ______
Test Resource Savings
Year 1 Year 2 Year 3 Year 4 Year 5
In this current and planned environment, are there any projects, such as introducing new applications, which require testing and the restoration of data sets? If so, how many projects per year require testing? (Note: a suggested default is 4 projects per year.) (Number of projects per year) / ______If so, on average, how many tests are conducted each year per project? (Note: a suggested default is 50.) (Tests per project) / ______
What is the average time spent waiting for project restores? (Note: a suggested default is 2 hours.) (Hours/project) / ______
Please specify labor resource used in project restoration. (Note: a suggested default is Application Test Engineer.) (Title) ______
Backup Window Upgrade Avoidance
Year 1 Year 2 Year 3 Year 4 Year 5
What is the expected savings in backup window network bandwidth upgrades? / _____% ____% _____% _____% _____%What is the expected savings in backup system upgrades? / _____% ____% _____% _____% _____%
Other Direct Benefits: (Please enter the amount of other external costs related to consolidation that may be specific to your organization.)
Year 1 / $______Year 2 / $______
Year 3 / $______
Year 4 / $______
Year 5 / $______
Downtime Savings
What is your expected availability with a Dell | EMC SAN? (Note: Dell | EMC SANs are designed to meet over 99.995% availability.) ______%
How much planned downtime (maintenance or upgrades) do you expect to avoid by moving to a Dell | EMC SAN? (Note: a suggested default is 25%) ______%
Accelerated Application Deployments Benefits
How many applications do you expect to introduce each year? (number of applications) ______
What would be your expected average revenue or productivity increase per application? $______
How much more quickly to you expect you could roll out an application with a SAN?(Note: a suggested default is 25%.) ______%
Backup and Recovery Risks Avoidance
What is the planned backup coverage increase and/or recovery time reduction? ______%
What is the estimate value to recover/recreate lost data ($/GB)? $______
What is the risk of possible loss to this data in a given year? ______%
Backup Window Overrun Avoidance
What is the expected productivity degradation from backup window issues ($/hour)? $______
What is the estimated savings in backup overruns? ______%
Other Indirect Benefits: (Please enter the amount of other external costs related to consolidation that may be specific to your organization.)
Year 1 / $______Year 2 / $______
Year 3 / $______
Year 4 / $______
Year 5 / $______
Default Values
Cost of Capital
What is your cost for borrowing money? (Default: 9.5%) ______%
Labor (Salaries)
Please specify annual unburdened salary (excluding benefits and vacation costs) for your each IT labor category: Note: there are suggested defaults in the tool based on the average from the specified industry that will be used if no changes are provided.
IT Director / $______Systems Architect / $______
Systems Administrator / $______
Storage Manager / $______
Network Manager / $______
Backup Administrator / $______
Procurement Specialist / $______
Application Test Engineer / $______
Outsourced Services / $______
End User / $______
Average IT Staff / $______
Salaries Adjustment Factors
For salaries, what is the average burdened labor rate? (Note: Burdened labor rate is the rate to increase a salary to include other costs of an employee, such as benefits, taxes, vacation.)
(Note: a suggested default is 35%.) ______%
For the IT staff, what is the average annual salary increase? (default 4%) ______%
For the IT staff what is the annual average hours worked? (default 1,880) ______hours
Headroom
What is the headroom needed for Consolidated Storage (SAN or NAS)? (default 15%) ______%
Operations
What are your hours of operation for this application being consolidated?
Hours per Day (default: 24 hrs) / ______Days per Week (default: 7 days) / ______
Weeks per Year (default: 52 weeks) / ______
Current DAS Solution
For your current storage environment, what do you pay for DAS storage today? (Note: a suggested default is $0.10 per MB.) ($/MB) ______
Over the next year, what do you predict will be the annual reduction in DAS cost?______%
Accounting Treatment
Which financing option do you anticipate using to acquire this Dell solution (select one)?
___ Purchase
___ Lease
If “lease” is selected, what is the lease-financing rate? ______(%)
Over the next year, what do you predict will be the annual reduction in a Dell | EMC SAN cost? ______(%)
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