CURRICULUM VITAE
MIRZA KHAYYAM BAIG
E-mail:
Mobile No: +974-70006284
CAREER OBJECTIVE: To pursue a career where I can focus on providing exceptional Marketing, customer service Skills and client management, a place where I can apply my technical skills & gain development with a view to advancing within a company.
PERSONAL ATTRIBUTES:
Ü Sincere, punctual, dedicated, hard working and reliable.
Ü Conscientious, highly motivated and proactive.
Ü Responsible, prudent, organized and professional.
EDUCATIONAL QUALIFICATIONS:
M.B.A (Finance/Marketing)
Victorian Institute of Technology
2008-2009
Melbourne, Vic, Australia.
Bachelor of Commerce (B.com Honors)
Osmania University
2004 – 2007
Hyderabad, India.
ACHIEVEMENTS:
Ü Gained International Exposure which helped me to understand the nature of the industry and process to a great extent.
Ü Never missed out on Customer /Process Metrics
Ü No Customer Complaints
Ü Enhanced my role in GENPACT by attending various Training Sessions pertaining to both business and Personal developmental needs.
Ü Always strived to be a good Team Player.
SKILL SET:
Ü Effective enough to learn the new process with-in least possible time.
Ü Ensure to deliver quality Work with no errors
Ü Working Knowledge of MS-OFFICE, Baan.
Awards:
Ü Received customer recognition from client.
Ü Won Silver award for outstanding performance at work.
PROFESSIONAL EXPERIENCE
COMPANY: SHAMWAI INTEGRATED SOLUTIONS.
Work Place: Tulip Chambers Ameerpet, Hyderabad-16,A.P-India.
DESIGNATION: Asst.Sales Manager Work Duration: {From May 09 till Jan 2011}
Process roles and responsibilities:
Ü Handling the Sales team of 20 members.
Ü Helping the customers with different modes of payments.
Ü Achieving sales targets given by the company.
Ü Daily sales transaction processing
Ü Reporting
Ü update the sales log
Ü Upload of orders placed by the customer.
Ü Preparation of daily Sales target.
Ü Interface between sales and billing system
Ü Try to get business for the company.
Ü Month End Activities
COMPANY: SALMAT SALES FORCE Pty Ltd (FOXTEL).
Work Place: 50 Franklin St Melbourne VIC 3000, Australia.
DESIGNATION: Senior Sales Contractor Work Duration: {From July 08 to April 09}
Process roles and responsibilities:
Ü Counseling customers and advising different ways of payments they can make.
Ü Setting up repayment plans for delinquent customers.
Ü Trying to get new clients for business, convincing customers to buy the product.
Ü Trying convince the customer to buy the product.
Ü Meeting up the sales target.
Ü Later was been promoted as a team leader.
Ü Was handling the team of seven members.
Ü Giving daily updates to the managers.
Ü Giving proper aloe to the team mates to meet the sales target.
Ge-money-GENPACT Pvt. India Ltd. –Business Process Outsourcing
Work Place: Habsiguda, Uppal Hyderabad 500 030, A.P- India.
DESIGNATION: Process Associate Work Duration: {From June 07 to May 08}
Process roles and responsibilities:
Ü Working knowledge in AR module and cash management in Baan.
Ü Got cross trained on 3 Cash application processes (Security, Edwards)
Ü On Account reporting at Baan based on certain parameters.
Ü Debit memo report for reconciliation.
Ü Creating batches, receipts and application of payments as per the requirement of the process.
Ü Batch Reconciliations on weekly basis to maintain zero error.
Ü To check the various sale orders or RMA whether they are closed or open.
Ü Details of customers in the customer standard.
Ü Creation of debit memos in transaction batches.
Ü Account details – for various research activities.
Ü Month close activities in Baan.
Ü Maintain Lock Box Transmission to download the check details as well rejects if any.
Ü GL Accountants for debit memo reconciliation based on certain parameters.
Ü Good hands-on experience in Baan.
Ü Training the new hires in the process.
Strengths:
Ü Quick learner and adoptable to changes.
Ü Positive Attitude
Ü Logical thinking and Analytical ability.
Ü Self motivation and confidence
Ü Hard working nature.
Ü Good team player.
Hobbies:
Ü Swimming.
Ü Traveling.
PERSONAL PROFILE
Name : Mirza Khayyam Baig
Father’s name : Mirza Gaffar Baig
Date of Birth : 26 April 1984.
Sex : Male
Religion : Islam
Martial Status : Single
Nationality : Indian
Passport # : F9915451 (Valid till Sep 2016)
Visa Status : Business Visit Visa (Validity 3 Months)
Language Known : English, Hindi & Arabic Basic.
Mirza Khayyam Baig.