CSBM Diagnostic: Analysing Team Effectiveness

CSBM Diagnostic: Analysing Team Effectiveness

CSBM diagnostic: Analysing team effectiveness

This survey is designed to gauge team members’ feelings and perceptions about the team’s vision, mission, values, goals, objectives, level of trust, use of individual talents, and so forth.

The results of the survey become a springboard for discussion.

 Choose a team of which you are a member, preferably within the school, e.g. administration team.

 Using your knowledge of the team, complete the following survey, responding to each statement, eg, for question 1, if you agree, but do not totally agree, that the team has a clear purpose, then circle the number 4.

 When you have completed the survey, use the results to inform your thinking about how well the team is working and which areas may need further development.

Bear in mind that this survey is designed to take a snapshot of your chosen team’s current situation as seen through the eyes of team members.

Please see following pages

  1. Purpose
  1. The team has a clear sense of purpose.

1 / 2 / 3 / 4 / 5
totally disagree / uncertain / totally agree
2. The team has well-defined values regarding performance and relationship.
1 / 2 / 3 / 4 / 5
totally disagree / uncertain / totally agree
  1. I understand the team’s goals and objectives.

1 / 2 / 3 / 4 / 5
totally disagree / uncertain / totally agree
  1. I know what I am supposed to do in order to produce.

1 / 2 / 3 / 4 / 5
totally disagree / uncertain / totally agree
What have I learnt about the purpose of the team?
  1. Individual differences
  1. I am able to use my talents and skills to help the team succeed.

1 / 2 / 3 / 4 / 5
rarely / about half the time / always
6.I am given the time and resources I need to succeed.
1 / 2 / 3 / 4 / 5
rarely / about half the time / always
7.I am free to express my ideas and opinions.
1 / 2 / 3 / 4 / 5
rarely / about half the time / always
8.I feel free to do things my way as long as I produce the required results.
1 / 2 / 3 / 4 / 5
rarely / about half the time / always
What have I learnt about the differences of the team?
  1. Trust
9.I can be myself in the team.
1 / 2 / 3 / 4 / 5
rarely / about half the time / always
10.I make it a point to keep my commitments to the team and its members.
1 / 2 / 3 / 4 / 5
rarely / about half the time / always
11.I share relevant information and concerns with the group.
1 / 2 / 3 / 4 / 5
rarely / about half the time / always
12.I feel I trust the group’s ability to solve problems.
1 / 2 / 3 / 4 / 5
rarely / about half the time / always
What have I learnt about trust in the team?


  1. Problem-solving
13.Problems and conflicts are accepted as a regular part of teamwork.
1 / 2 / 3 / 4 / 5
totally disagree / uncertain / totally agree
14. When a problem is recognised, team members seek solutions, not scapegoats.
1 / 2 / 3 / 4 / 5
totally disagree / uncertain / totally agree
15.The team seeks to identify potential problems and conflicts and to resolve them in a timely manner.
1 / 2 / 3 / 4 / 5
totally disagree / uncertain / totally agree
16.I feel confident in the team’s ability to manage conflict in a productive manner.
1 / 2 / 3 / 4 / 5
totally disagree / uncertain / totally agree
What have I learnt about problem-solving in the team?
  1. Feedback
17.The team regularly compares its current performance against expectations.
1 / 2 / 3 / 4 / 5
rarely / about half the time / always
18.There is a great deal of give and take discussion about how to work together better.
1 / 2 / 3 / 4 / 5
rarely / about half the time / always
19.I receive relevant and understandable feedback about my performance.
1 / 2 / 3 / 4 / 5
rarely / about half the time / always
20.I feel free to share my reactions to other team members’ behaviour.
1 / 2 / 3 / 4 / 5
rarely / about half the time / always
What have I learnt about feedback in the team?


  1. Celebration
21.The team has a lot of fun together.
1 / 2 / 3 / 4 / 5
rarely / about half the time / always
22.Individual and team accomplishments are recognised and celebrated.
1 / 2 / 3 / 4 / 5
rarely / about half the time / always
23.The team easily lets go of the past and keeps focused on the goals and the methods for reaching goals.
1 / 2 / 3 / 4 / 5
rarely / about half the time / always
24.The team is able to grieve over its defeats and to move towards accomplishment.
1 / 2 / 3 / 4 / 5
rarely / about half the time / always
What have I learnt about celebration in the team?
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