Countryside Alliance Christmas Raffle
The closing date of this drawis midnight Thursday 30 November and the draw will take place on Monday 4th of December.
Applications must be from players aged 18 years old or over. No person under this age is allowed by law to enter the Countryside Alliance draw.
Any person who has entered the Countryside Alliance drawwho is under 18 years old will automatically forfeit any prize and will be excluded from future entries. If a child under 18 years old is found to have participated in a draw after the draw has taken place, then a full refund will be made to that person and any prizes that might otherwise have been due to them will not be paid out. If prizes have already been paid out, all reasonable attempts will be made to recover them.
Countryside Alliance reserves the right without notice or reason to cancel or refuse entry to the draw. The Countryside Alliance decision on all matters affecting the draw is final and legally binding. No correspondence regarding the results of the draw will be entered into.
Complaints will be handled in line with complaints procedure found within Countryside Alliance Policy & Procedure outlines below. Complaints that cannot be resolved by Countryside Alliance will be escalated to a third party; the Fundraising Standards Board.
A list of winners will be published on our websitethe next working day after the draw. The list of winners can also be accessed by calling Countryside Alliance.
The cost of each ticket and entryis £1.00 and individuals are limited to a total spend of £500.
The winner(s) of the draw will be chosen at random from all entries received by the Closing Date.
Th Prizes available to be won in the draw are:
- First prize: £10,000 cash prize;
- Second prize:2x £1,000 cash prize;
- Third prize:5x £500 cash prize;
- Separate draw of £100 M&S voucher for online entries over and above the aforementioned prizes.
There are no alternatives to the cash prizes and no interest is payable. Payment of prizes will be made by cheque and/or bank transfer within 28 days of the draw.
Any entries received after the closing date ofthe 30th Novemberwill be considered as a donation to the Countryside Alliance.
Please note that your payment will be processed by Capen Ltd Trading as Zaffo.com and your bank statement will include the following information Zaffo.com-ZaffoCharity 0203 096 6265.
TERMS AND CONDITIONS
Countryside Alliance accepts no liability for loss, theft or delay due to post or for any interest for late items. Countryside Allianceis not liable for any late bank payments.
Countryside Alliance staff and their families are excluded from playing the Raffle draw. No detail in the entry may be changed in any way once it has been submitted.
Countryside Alliancedraw is open to residents of England, Wales and Scotland. No entrants are allowed from Northern Ireland, the Channel Islands, or the Isle of Man. The Countryside AllianceRaffle draw is subject to the laws of England and Wales.
Countryside Alliance reserves the right to amend these Terms and Conditions from time to time without prior notice.
Countryside Allianceis licensed by the Gambling Commission, and this lottery is run under the rules laid down by the Gambling Act 2005 (
Countryside Alliancedraw is intended to be a fun way to support Countryside Allianceand the work we do. If you feel you have a problem with gambling you should visit Gamble Aware’s website where you can get help and advice Gamble Aware or contact the National Helpline on 0845 6000 133, lines open 8.00am until midnight.
The person responsible for this lottery is Steve Hatcher, 1 Spring Mews, Tinworth Street, London, SE11 5AN
Sometimes, paying by a credit card may incur a fee charged by your issuing card provider as the purchase of lottery or raffle tickets is classed as Gambling.This fee will vary depending on your provider and will probably be described as a cash advance on your statement. However not all providers do make a charge and therefore you should check with your card provider’s terms and conditions or alternatively, you can purchase tickets by calling our supporter helpline on 0207840 9300.
COMPLAINTS
Any complaints regarding the draw can be made directly to Countryside Allianceby contacting our dedicated supporter care team on 020 7840 9300or by email at
We will respond to initial complaints and queries within 48 hours of receipt of the complaint. If the complaint is not satisfactorily resolved, the matter will be escalated to the Countryside AllianceDeputy Chief Executive (Steve Hatcher). Every complaint will be taken seriously and fully considered by Countryside Alliancein order that a satisfactory resolution can be achieved.
In the event that a satisfactory outcome can still not be reached, in accordance with the agreed protocol arranged on behalf of members by the Lotteries Council the matter will be referred to The Independent Betting Adjudication Service (IBAS), which acts as an impartial adjudicator on disputes that arise between gambling operators and their customers.
ii. The player will be provided with IBAS referral details.
iii. The outcome of IBAS intervention will be reported to the Gambling Commission.
Promoter: Steve Hatcher 1 Spring Mews, Tinworth Street, London, SE11 5AN.
Licensed by the Gambling Commission under the 2005 Gambling Act.
Registered with the Gambling Commission raffle number 000-04867-A-325512-001
RESPONSIBLE GAMBLING
If you are worried about your gambling or that of someone close to you, Gamble Aware is the UK’s leading authority on the provision of support, advice and counselling to people affected by gambling problems. If you or someone you know needs help or advice, call their helpline 0845 6000 133 or visitGamble Aware.
Countryside Alliance is registered with the Gambling Commission under the 2005 Gambling Act.
The Gambling Commission was set up under the Gambling Act 2005 to regulate commercial gambling in Great Britain and further information can be found at
Self-exclusion
While most of our supporter’s gamble within their means, we recognise that gambling can be a problem for some. To support problem gamblers, we operate a self-exclusion policy which means you will not receive any marketing material from us about our raffles. The exclusion will start 48 hours after you notify us with your intentions and will last for a minimum of six months.
To join this scheme please contact Supporter Services on 020 7840 9300or via email