Consumer Relations Survey Transcript
[Image description: Screen begins with a black screen and yellow lettering with inscription] “Please note: This vlog is about a survey designed for people who have already used DAS’ services. [on the bottom of screen] Thank you and enjoy viewing the vlog.”
[Video Image descriptions after first title clip fades away – Background: The backdrop is of off white to cream color and there is a female standing in the center of the screen. She is Caucasian with dirty blonde highlighted hair and wearing a navy blue button down shirt with a logo “DAS” embroidered in white on the left chest, sleeves are folded ¾ ways up. There is a visible shadow to the right of the screen illuminating the signer throughout the clip. Video begins with her smiling. There is yellow text captioning seen throughout the video transcribing what is being said in ASL.]
Hi! I’m Jill Owens, Director of Consumer Relations and Quality Assurance. The topic of today’s vlog will be DAS’ Consumer Relations Survey.
We, at DAS, wanted to develop a survey with the goal of collecting feedback, opinion, and comments from you as people who use our services. You, as the consumer, are very important to us. Business development and agency operations won’t exist without you. Your part in this process is what makes us succeed. Your input is very, very important to us.
In having access to collecting information through survey, please do know that your information will be kept anonymous. Ensuring your anonymity is important because we want you to feel comfortable in sharing your thoughts. If you want to share your information with us, feel free to do so at the bottom of the survey. Is it mandatory? No, it isn’t. Anonymous? Yes, it is. Data collected through the survey will NOT be shared with anyone outside of DAS. The information will be stored and kept confidential.
It’s important to follow the link posted on our website. The link will take you to a site – Survey Monkey. The survey should take about 10 minutes of your time. For your time in helping improve our operations, DAS thanks YOU for sharing your 10 minutes with us. We look forward to the results from the survey.
[Image description - video fades to black title page with yellow letterings: Upper centered letterings reads] [Centered on the bottom of screen – letterings read]“You can find the survey link on our website and on DAS’ social media sites.”