Workforce Solutions
#14-RFP-01-500
LOWER RIO GRANDE VALLEY WORKFORCE DEVELOPMENT BOARD
(dba)
WORKFORCE SOLUTIONS
REQUEST FOR PROPOSALS (RFP)
FOR
SECURITY GUARD SERVICES
Contents
PART I - GENERAL INFORMATION 4
BACKGROUND 4
FUNDING 4
PRODUCTS/SERVICES SOLICITED 4
TIME-FRAME 4
PAYMENT TERMS 4
SERVICE PERIOD 5
PART II- PROPOSAL CONTENT AND PROCESS 5
PURPOSE 5
OVERVIEW 5
SCOPE OF SERVICES 6
RESPONDENT RESPONSIBILITY 6
PERFORMANCE REQUIREMENTS 6
DELIVERABLES 6
WORKFORCE SOLUTIONS RESPONSIBILITY 7
QUALITY ASSURANCE 7
BEST AND FINAL OFFER (BAFO) 7
WHO IS ELIGIBLE TO RESPOND 8
PROCUREMENT CONDITIONS/GENERAL TERMS 8
RESPONDENT DEBRIEFINGS AND PROTESTS 11
DEBRIEFING 11
APPEAL/HEARING REQUEST 12
APPEAL TO TEXAS WORKFORCE COMMISSION 14
SELECTION CRITERIA 14
RESPONSIVE/RESPONSIBLE RESPONDENTS 15
EVALUATION 16
HOW TO SUBMIT A PROPOSAL 16
PART III- PROPOSAL FORMAT 17
TITLE PAGE 17
RFP RESPONSE FORMAT AND CONTENT 19
RESPONDENT IDENTIFICATION 19
ADDITIONAL REQUIREMENTS 20
PROPOSED APPROACH/SERVICES (40 POINTS) 20
PAST PERFORMANCE/DEMONSTRATED EFFECTIVENESS/REFERENCES (30 POINTS) 20
COST (30 POINTS) 20
ATTACHMENTS 21
PART I - GENERAL INFORMATION
BACKGROUND
Workforce Solutions is a non-profit, tax-exempt 501(c)(3) organization that serves Hidalgo, Starr, and Willacy Counties, in Texas. Workforce Solutions was certified by the Governor of Texas in 1999 and incorporated in 2000. Workforce Solutions is responsible for planning, evaluation, and oversight of workforce development programs/services in the three county regions.
FUNDING
Funding for the Workforce Solutions operations and programs is provided through annual formula allocations received from the Texas Workforce Commission (TWC) under the Workforce Investment Act (WIA), Child Care Development Fund and other federal programs.
PRODUCTS/SERVICES SOLICITED
Workforce Solutions is soliciting a Request for Proposals (RFP) for Security Guard Services. Historically Underutilized Businesses are strongly encouraged to respond.
TIME-FRAME
An RFP packet will be available at 10:00 a.m. CST on November 17, 2014, at the Corporate Office located at 3101 W. Business 83 McAllen, TX 78501 or online at wfsolutions.org. The deadline for this RFP is December 17, 2014 at 4:00 p.m. CST. If you have any questions in regards to this RFP please contact Robert Barbosa, Procurement Manager, at (956) 928-5000. Proposals must be delivered to and received prior to this deadline to the address noted above. There will be no exceptions. Proposals received after the deadline will not be considered for this procurement. No facsimiles or e-mails will be accepted.
PAYMENT TERMS
Payment will be issued upon review and approval of invoice and completion of all contract deliverables.
SERVICE PERIOD
Services are to commence as early as January 1, 2015. The agreed upon contract period is for one (1) year with an option to extend for an additional four (4) one year terms based on need, performance, and availability of funds.
PART II- PROPOSAL CONTENT AND PROCESS
PURPOSE
Utilizing the Request for Proposals (RFP) method of procurement, Workforce Solutions is requesting proposals from firms/individuals (Respondents) for Security Guard Services.
OVERVIEW
The Respondent will provide for payment of the wages, fringe benefits, workers compensation as the security officers will be employees of the bidder. Invoices will be submitted to Workforce Solutions on a monthly basis. Security officers will be unarmed. Each location listed on the Schedule of Locations will require up to two security officers.
Qualifications/Training of Security Officers
Describe in detail the amount of training/certifications for security officers.
Describe in detail the training received or required for harassment.
Describe in detail the process of security officer review, to include schedule of on -site supervisor visits as well as remote supervision
Other Employee Specifications
Able to speak English and Spanish
Must be uniformed
Must be bonded
Unarmed
Must be able to patrol both the inside and outside perimeters of the locations
Must have attention to detail
The ability to respond quickly to any emergency situation
Able to communicate both orally and in writing on any security issue using the documents provided by management
Note: Fraternizing with staff and clients is strictly prohibited
Provide the agency charge for each security officer.
Example:
Hourly Rate $10.00
Agency Rate $2.00
Total Charge $12.00
SCHEDULE OF LOCATIONS
CENTER / ADDRESS / DAYS OF SERVICE / HOURSMission / 901 Travis Street / Monday – Friday / Monday thru Friday
7:30 am – 6:00 pm
Weslaco / 1600 N. Westgate Ste. 400 / Monday - Friday / Monday thru Friday
7:30 am – 6:00 pm
Edinburg / 2719 W. University Dr. / Monday – Friday / Monday thru Friday
7:30 am – 6:00 pm
Rio Grande City / 5408 Brand St. / Monday - Friday / Monday thru Friday
7:30 am – 6:00 pm
Note: Days of service, times, location, number of security officers and hours are subject to change at each site.
SCOPE OF SERVICES
RESPONDENT RESPONSIBILITY
Workforce Solutions is seeking proposals from qualified organizations to provide Security Guard Services.
PERFORMANCE REQUIREMENTS
The selected respondent(s) will follow methods that have been developed and proven over the years to complete the deliverables.
DELIVERABLES
1. Provide Security Guard Services for the listed locations.
2. Provide the cost for those Security Guard Services.
WORKFORCE SOLUTIONS RESPONSIBILITY
Workforce Solutions will negotiate a contract for procured services. Workforce Solutions, at its sole discretion, reserves the right to negotiate a one (1) year contract with four, one year renewal options based on the selected respondent’s performance, need, and funding availability.
QUALITY ASSURANCE
The successful respondent will enter into a contract with Workforce Solutions. Workforce Solutions will negotiate performance benchmarks related to proposed outcomes and will utilize those benchmarks to measure the performance and determine allowable expenditure reimbursements.
Costs must be documented, allowable and justified as indicated on the budget forms by the appropriate cost category.
BEST AND FINAL OFFER (BAFO)
Workforce Solutions reserves the right to request a Best and Final Offer (BAFO) from all responsive respondents. A responsive respondent is one whose score totals seventy (70) or more.
To ensure a fair and objective evaluation, all questions related to the RFP must be submitted in writing by fax to 956-664-8987. The final deadline for written questions to be submitted is November 21, 2014 at 5:00 p.m. CST.
ATTN: Robert Barbosa
Workforce Solutions
3101 W. Business 83
McAllen, TX 78501
“RFP Security Guard Services #14-RFP-01-500”
Name of Applicant
Contact Person
Mailing Address
WHO IS ELIGIBLE TO RESPOND
Respondents who are able to meet the technical specifications for quality and other terms of this proposal package, and who are not debarred and/or suspended from conducting business with federal and state funded agencies are invited to respond. A prospective respondent must affirmatively demonstrate respondent’s responsibility. A prospective respondent, by submitting a proposal, represents to Workforce Solutions that it meets the following requirements:
Ø Possess or is able to obtain adequate financial resources as required to perform under this RFP;
Ø Is able to comply with the required or proposed RFP;
Ø Have a satisfactory record of integrity and ethics; and
Ø Be otherwise qualified and eligible to receive an award.
Ø Be in good standing with the applicable national or state associations.
PROCUREMENT CONDITIONS/GENERAL TERMS
Procurement of these items shall be in accordance with the Workforce Investment Act, as amended, and the Texas Workforce Commission (TWC) procurement policy and Workforce Solutions procurement policies and general terms as follows:
Ø Workforce Solutions reserves the right to accept, or reject any or all proposals received or to cancel or extend in part or its entirety, this Request for Proposal, or make multiple or partial awards.
Ø Positive efforts shall be made to utilize Historically Underutilized Businesses (HUBs, i.e., minority and female-owned or operated businesses) as respondents, and to allow such organizations maximum feasible opportunity to compete for award.
Ø Award of purchase agreement or contract shall be made only to a responsible respondent(s), i.e., a respondent who has demonstrated competence to deliver the specified goods/services, a proven record of business integrity and ethics, and the ability to meet the requirements of this RFP
Ø When submitting proposals it is required that the respondent have the necessary professional experience, prior training, and applicable professional judgment to perform the activities or deliver the goods stated in this RFP.
Ø Proposals may be withdrawn only by delivery of a written request to Workforce Solutions prior to the specified deadline time/date stated in the RFP. Such requests must be signed by the authorized signatory.
Ø Proposals received will become a part of the Workforce Solutions’ official files without further obligation to the respondents.
Ø The contents of a successful Proposal may become a contractual obligation if selected for funding. Failure of the Respondent to accept these obligations can result in cancellation of an award or purchase agreement. Workforce Solutions reserves the right to withdraw or reduce the amount of an award or to cancel any contract resulting from this procurement if there is misrepresentation or errors in the specifications, pricing, terms, or Respondent’s ability to meet the terms and conditions of this RFP or if adequate funding is not received from TWC.
Ø A response does not commit Workforce Solutions to award a purchase agreement or a contract; a reimbursement of any costs incurred in the preparation of a response nor commit to pay for any costs incurred prior to the execution of a formal purchase agreement or contract unless such costs are specifically authorized in writing by Workforce Solutions.
Ø Workforce Solutions reserves the right to contact any individual, agency, or employers listed in the RFP, to contact others who may have experience and/or knowledge of the respondent’s goods/supplies, relevant performance, qualifications, etc., and to request additional information from any and all respondents.
Ø Respondents shall not, under penalty of law, offer any gratuities, favors, or anything of monetary value to any officer or employee of Workforce Solutions, or to any consultant, employee, or member of Workforce Solutions for the purpose of or having the effect of influencing favorable disposition toward their own proposal or any other bid submitted hereunder.
Ø No employee, officer or member of Workforce Solutions shall participate in the selection, development of a response to this RFP, award or administration of a contract supported by the RFP if a conflict of interest, real or apparent, would be involved.
Ø Respondents shall not engage in any activity that will restrict or eliminate competition. This does not preclude joint ventures or subcontracts. Violation of this provision may cause a respondent’s response to be rejected.
Ø No purchase agreement or contract may be awarded until the respondent has complied with Executive Order 12549, 29 CFR, Part 98 by submitting a signed Certification of Debarment, which states that neither the respondent, nor any of its principles, are presently debarred, suspended, proposed for debarment, declared ineligible, or voluntarily excluded from participation in a procurement by any Federal department or agency.
Ø Prior to award of any purchase agreement or contract, a Respondent must sign a Certification Regarding Conflict of Interest stating adherence to Workforce Solutions policy regarding free and open competition and conflicts of interest.
RESPONDENT DEBRIEFINGS AND PROTESTS
Workforce Solutions is the responsible authority for handling protests regarding the procurement and bid selection process. Once a procurement decision is made, Workforce Solutions shall notify each respondent in writing of the results. Unsuccessful respondent shall be advised, in writing, that they have the right to request a debriefing or to request a hearing.
DEBRIEFING
The purpose of a Debriefing is to promote the exchange of information between a respondent and Workforce Solutions staff pertaining to the proposal process and the bid evaluation system. The goal of a Debriefing is to assist a respondent in improving the quality of future bids. Workforce Solutions will not host a Debriefing to a respondent who has engaged in the Hearing process described below.
A Debriefing shall include an informal exchange of information pertaining to Workforce Solutions proposal process and bid evaluation system and shall serve as an educational function for respondents. During a Debriefing the respondent will receive information on how their proposal was received and ranked. Workforce Solutions reserves the right to limit the amount of time allocated for a Debriefing.
Step 1: Respondents who desire a Debriefing must submit a written request within ten (10) calendar days of receipt of Workforce Solutions notification of the procurement decision. Workforce Solutions shall acknowledge receipt of the request for a Debriefing in writing within five (5) working days of receipt, along with the date and time of the scheduled Debriefing.
The Request for a Debriefing must be sent by registered mail or hand delivered (receipt will be issued), clearly identified externally as “Dated Material” and addressed to:
Mr. Francisco Almaraz
CEO
Workforce Solutions Corporate Office
3101 W. Business 83
McAllen, TX 78501
Telefax, facsimile and e-mail requests for a Debriefing will NOT be accepted.
Step 2: The Debriefing shall be scheduled at the Workforce Solutions Corporate Office located at 3101 W. Business 83 McAllen, Texas no later than ten (10) working days from the date the inquiry is received by Workforce Solutions.
Step 3: Workforce Solutions staff and the independent evaluators of the specific bid proposal shall meet with the respondent and shall review: 1) the proposal and bid evaluation process; and 2) how the appealing party’s proposal/bid was scored and ranked; suggestions on how to improve future bids (if applicable).
APPEAL/HEARING REQUEST
An Appeal occurs when an unsuccessful respondent believes that they were treated unfairly in the bid proposal and award process and that they, rather than the organization selected for the award, deserve the procurement contract. Workforce Solutions will not grant a Hearing to a respondent who has engaged in the Debriefing process described above.
Step 1: If a respondent wishes to appeal the decision of Workforce Solutions regarding their bid proposal, the complainant respondent must submit to the CEO, a written Request for a Hearing within ten (10) calendar days of receipt of Workforce Solutions’ notification of the procurement decision. Workforce Solutions shall acknowledge receipt of the request for a Hearing in writing within five (5) working days of receipt, along with the date and time of the scheduled Hearing. The Request for a Hearing must be sent by registered mail or hand delivered (receipt will be issued), clearly identified externally as “Dated Material” and addressed to: