Your Full Service Reloadable

Prepaid Account

FREEdirect deposit

FREEcash reloads at over 27,500 locations

FREEATM withdrawals at over 24,000 locations nationwide1

FREEonline bill payp

Why American Express Serve?

Compare Features

/ Green Dot / NetSpend / Chase Liquid / Western Union
Activation Fee / $0 / $0 / $0 / $0 / $0
Monthly Fee* / $1† / $5.95 / Up to $9.95 / $4.95 / Up to $9.95
Cash Reloads
(In Network) / $0 / Up to $4.95 / Up to $3.95 / $0 / Up to $3.95
ATM Fee
(In Network) / $0 / $0 / $2.50 / $0 / $2.50
Online Bill Pay / $0 / N/A / $1 / $0 / $1
Card Replacement / $0 / $4.95 / $9.95 / $0 / $3.95

Aite Group Proprietary American Express Study, October 2014

Figures shown may change based on use

*Providers may offer reduced fees or fee waivers based on qualifying activities

†With Serve, our monthly fee is waived when you use Direct Deposit or add $500 or more during your monthly statement period (excludes money received from another Accountholder). And, there's no fee in NY, TX and VT.

How the American Express Serve Prepaid Card Works

Right click to open hyperlink24,000 ATMs, locations nationwide2 send and receive money between family and friends with Serve Accounts, and use virtually anywhere American Express Cards are accepted.

Do it all on the go!

Use the American Express Serve®Mobile App3to check your balance and recent transactions, pay bills on the go, add checks, and send money to family or friends who have a Serve Account. Download the American Express Serve Mobile App foriOSorAndroid.

You can tap to pay with your phone anywhere American Express contactless payments are accepted after you add your Serve Account to Softcard™. Learn more atserve.com/softcard.

OPTIONS AND SOLUTIONS
Check the status of your refund by:
  1. Calling a toll-free automated service where you receive a customized message designed for you, using V.E.R.A.*.
  2. Going to without limits on the number of inquiries.
  3. Calling our toll-free Customer Service Center and speaking to one of our customer service experts.
  4. Receiving a text message directly to your phone when your refund is ready.
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*V.E.R.A.
V.E.R.A. (Voice Electronic Refund Assistant)! Save time and use the automated service to find out the status of your refund and whether it has been deposited into your bank account. This service is available in both English and Spanish, and by toll-free calls (up to 5 calls per disbursement), computer and text (unlimited). For your convenience, we provide you with business cards, in both English and Spanish, with instructions on using V.E.R.A. Best of all, this service is FREE!
***Please Note - V.E.R.A. is an additional alternative to the . Get your refund status at...