Systems of Care Wraparound Initiative
Clatsop County Practice Level Workgroup Charter
Agreements
1. We don’t violate Systems of Care Principles while building it.
2. Honor each other’s mandates.
3. Use person first language.
a. Example: “He has a mental health condition/diagnosis” instead of “he is emotionally disturbed/mentally ill.”
4. Focus on needs and strengths vs. problems and updates.
5. Educate each other.
6. Analyze failure and celebrate success.
7. Keep the passion AND keep the relationship; remember that it isn’t personal.
8. Create a safe space: welcoming partnerships and collaboration amongst families, youth, and system partners.
9. Be respectful while stating opinions and concerns.
10. Talk to people, not about them.
11. Use strength-based language and respectful terms when talking about those we serve.
a. Example: refer to children or teens as “youth” or “young person.”
12. We can count on members to follow through on action steps/responsibilities.
13. We hold each other accountable to the above rules by initiating an open dialogue and reframing the conversation with the word “Pause.”
Vision
Youth, family, providers and system partners are equal partners in the system of care governing bodies and participate in shared decision-making. Youth and families are supported by their communities and have access to the services and supports necessary to achieve their fullest health and potential.
Mission
To ensure youth and families with complex needs have access to a spectrum of effective, community-based services and supports that are organized into a coordinated network, build meaningful partnerships with families and address their cultural and linguistic needs. We bring youth, family members and system leaders together to review, and make recommendations on identified barriers for resolution.
Purpose
The Practice Level Workgroup is comprised of youth, family, and supervisors /program managers from youth serving providers and system partners. The Practice Level Workgroup receives, and tracks identified barriers, looking for themes that may need to be resolved. Once a barrier is recognized as needing resolution, the group makes recommendations either to the supervisors and managers able to address the barrier within their system or up to the Clatsop Executive Steering Committee where a group of leaders focus on resolving issues that are across more than one system. If the identified barrier is still not resolved by this group of local leaders, it is sent to the State Implementation Team.
Membership
The group will actively work to broaden its membership to reflect the cultural demographics of Clatsop County consumers and to ensure meaningful participation from each of the Practice Level Workgroup members.
Practice Level Workgroup participants are asked to regularly participate in monthly meetings. If a member is unable to attend, it is their responsibility to recruit another individual of the respected system attends in their place and notify the CPCCO SOCWI site lead. Members of the Practice Level Workgroup is comprised of local youth, family, and supervisors /program managers from youth serving providers and system partners.
System partners include, but are not limited to:
· Department of Human Services Child Welfare
· Juvenile Justice
· Oregon Youth Authority
· School Districts
· Developmental Disabilities
· Early Learning
· Primary Care
· Public Health
· Oregon Family Support Network
· Youth Move Oregon
· Court Appointed Special Advocates
· Mental Health/Behavioral Health Providers
· Identified Family and Youth from Clatsop County
Decision Making: The Practice Level Workgroup participates in a consensus-based decision making process to resolve barriers or refers specific barriers to the next level of the governance structure. Barriers must be submitted one week prior to the Committee meetings.
Activities/Responsibilities
A. Services and Supports
· Review concerns about availability, quality, and accessibility of services and supports and make recommendations.
· Review concerns about the Wraparound care coordination practice and make recommendations for quality improvement.
· Review concerns about availability, quality, and accessibility of services and supports for culturally and linguistically diverse populations and make recommendations.
B. System Collaboration and Coordination
· Review concerns about agency and provider utilization of system of care values and principles and make recommendations.
· Review and resolve or make recommendations regarding concerns about interagency conflict and disagreements.
· Review concerns about system collaboration and resolve or make recommendations.
C. Governance Structure
· Record and maintain a tracking log of identified barriers, concerns and needs.
· Triage/analyze barriers, concerns, needs for practice, system, and policy level resolution.
Meeting Frequency
The Practice Level Workgroup will meet the last Thursday of each month at 11:00 am, prior to the Wraparound Review Committee.
Roles:
Facilitator (Chair): Jamie Hamsa,
System of Care Wraparound Initiative Site Lead for Columbia Pacific Coordinated Care Organization
This position will move the group through the received barriers, prioritize barriers to be addressed and follow up on action items from the previous month’s meeting.
Note taker (Co-Chair): Kellyn Pakenen Hazen,
Wraparound Care Coordinator
This position will be responsible for completing the barrier tracking form that documents that a barrier has been received, what action items have been identified and what action steps have been implemented that include sending a barrier to the advisory group.