Social Prescribing Facilitator

JOB TITLE:Social Prescribing Facilitator

PERIOD OF WORK:

HOURS OF WORK:22.5 hours per week - occasional evening or weekend work may be required

SALARY:£21,962 - £24,964 NJC 24-28

PLACES OF WORK:Vassall Centre, Gill Avenue, Bristol BS16 2QQ
and community settings

RESPONSIBLE TO:Director of Individual Services

RESPONSIBLE FOR:Volunteers

Job purpose

Providing a social prescribing service to help reduce social isolation and increase the well-being of eligible individuals in the Greater Fishponds area by;

  • Providing one to one support
  • Providing opportunitiesfor volunteering, and
  • Facilitating group events.
Specific tasks
  1. One-to-one casework support
  2. Receive and respond to new referrals in a timely fashion
  3. Provide an assessment and signposting service for the clients which responds to their individual needs and addresses access requirements
  4. Provide empowering support to clients to access community services in such a way that enables access and overcomes barriers
  5. Undertake W2W evaluation systems to measure the journey of the client
  6. Research local opportunities to enhance service users’ well-being
  7. Maintain up to date case work notes on the casework management system, collect and collate relevant data in accordance with the Data Protection Act (DPA).
  8. Provide opportunitiesfor volunteering
  9. Recruit, train and support volunteers for the project, including identifying potential service user volunteers
  10. Identify volunteers to match with volunteering opportunities within W2W. For instance, one-to-one casework, administrative roles, Advisory Group roles, social group support.
  11. Offer volunteers support suited to the role(s) they have taken on. For instance, supervise volunteer’s casework notes, provide a safe-working environment, supply data for Advisory Group papers and suitable administrative tasks for administrative volunteers.
  12. Collect, collate and maintain records about volunteers in accordance with the DPA.
  13. Facilitate group events
  14. Arrange the venue, date and time for a weekly social group.
  15. Provide support to enable service users to attend and participate as fully as they wish.
  16. Provide facilitation for the group to enable and empower participation, taking into account any access requirements.
  17. Collect, collate and share data about the group for monitoring and development purposes.
  18. Run awareness raising sessions about the service
  19. Provide a drop-in facility at GP surgeries or other community venues
  1. Other tasks
  2. Find new and innovative ways of enabling people who are referred for social prescribing to support each other and contribute to the development and improvement of the project.
  3. Provide the project in line with the TCF chosen model of social prescribing.
  1. Obtain and pass on to Well Aware, information on the range of local services available and encourage local residents and groups to use Well Aware.
  1. Collect and collate monitoring information and feedback on the project, and maintain the social prescribing spreadsheets
  2. Work with other members of the social prescribing project to effectively raise the profile of the project with all stakeholders and increase referral rates.
  1. Monitor and review the case management system and evaluation process with the aim to inform wider learning across Bristol social prescribing services.
  1. Write a quarterly newsletter from the project which is sent out to all service users.
E.General tasks
  1. Act at all times as a positive and proactive ambassador for The Care Forum and all its services.
  2. Work within and demonstrate a strong commitment to the aims and objectives, key values, anti-discriminatory and equal opportunities framework, and other policies ofThe Care Forum
  3. Work within the wider staff team of The Care Forum, attend staff meetings and participate in training opportunities appropriate to the post
  4. Be motivated and flexible and use your organisational skills to plan your own workload within the priorities and goals set by your manager
  5. Be aware of priorities in own work and those of the wider organisation in order to be flexible to meet the overall needs of the organisation
  6. This job description is an outline of the main duties of your post, and you may be asked to undertake other work consistent with your role.
  7. Travel as required in connection with this post.

Successful applicants will be required to complete an enhanced DBS (disclosure) application form.

Person Specification

Social Prescribing Facilitator

Essential Criteria
(Desirable criteria in brackets)
Experience
1 / Paid or voluntary work in the health and social care sector (voluntary sector desirable)
2 / Work with vulnerable adults such as people who have a mental health problem, physical impairment or learning difficulty
3 / (Experience of community development and working with and supporting volunteers)
Skills
4 / IT skills including word processing, e-mail, spreadsheets and use of databases
5 / A high level of organisational, planning and prioritisation skills including an ability to work to deadlines and use own initiative
6 /

Excellent interpersonal and communication skills, written, verbal and listening

7 /

Effective skills to plan and run awareness raising sessions about the service to a wide audience

8 / Ability to work in an empowering and empathetic way with clients who at times may be emotionally distressed

Knowledge

9 /

Understanding of the support needs of an individual involved in seeking or using primary care services

10 /

Knowledge of safeguarding policy and practice, of implementing a confidentiality policy and awareness of the importance of confidentiality.

Equal Opportunities

11 / Strong commitment to equal opportunities and non-discriminatory practice; and a clear understanding of the nine characteristics enshrined in the Equality Act 2010 and experience of implementing this in own work and service delivery
Personal
12 /

Flexibility to meet the demands of the job including willingness to work occasional weekends and evenings as required

13 /

Ability and willingness to travel efficiently throughout the West of England

14 /

Prepared to undertake all necessary training for this post

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Tcf/recruitment/socialprescribing/march2018