TURNING POINT, INC.

PRIVACY PRACTICE NOTICE

This notice describes how your healthcare information may be used and disclosed. It also describes how you can get access to your own healthcare information. Please read it carefully. If you have any questions after you have read this notice, please call our Privacy Officerat 815-338-8081.

“Protected healthcare information” means health information (including identifying information about you) we have collected from you or received from other sources. It may include information about your past, present or future physical or mental health.

We are required by law to maintain the privacy of your healthcare information and to provide you with this notice of our legal duties and privacy practices with respect to your information.

  • Turning Point, Inc. will not release any information about any client that is deemed protected by the Illinois Domestic Violence Act.
  • Turning Point, Inc. may disclose your protected healthcare information without your consent to comply with laws that require disclosure when an individual is deemed to be a danger to themselves or others. Turning Point, Inc. may also disclose your protected healthcare information to comply with laws that govern reports of child/elder abuse or neglect.
  • Turning Point, Inc. will ask you to sign a “Client Confidentiality Agreement”when you begin services with our agency. Turning Point, Inc. does not need the client’s consent to use and disclose protected healthcare information inside this agency:
  1. When combining healthcare information of our clients to determine what additional services should be offered or what services are no longer needed.
  1. To determine whether certain new options are effective.
  2. For consultations among Turning Point employees for the purpose of maximizing the effectiveness of services.
  • Turning Point, Inc. will not disclose your healthcare information to anyone that is not covered under the Client Confidentiality Agreementwithout your signed permission. In order for information to be released about your healthcare information outside of the Client Confidentiality Agreement, Turning Point, Inc. will request that you sign an Authorization for Release of Information form that specifies what information may be released and to whom. You may revoke the authorization at any time in writing, and no further information will be given to that entity.
  • The “Funder Release of Information” is signed by you at the time of your initial intake appointment at Turning Point. Once you sign this release, Turning Point, Inc. may use your healthcare information in reporting to the Illinois Department of Human Services, the McHenry County Mental Health Board and state and local funders who require proof of eligibility and an accounting of services being provided. You have the right to decline to sign the Funder Release of Information in which case the organizations listed on the release will not have access to your information.
  • As a client of Turning Point, Inc, you have rights regarding your healthcare information. These rights are as follows:
  1. You have the right to see or get a copy of your healthcare information.To make a request for healthcare information, complete a “Client File Request” form. The information will be provided within ten business days and reasonable, cost-based fees may apply.
  2. You have the right to request us to amend any healthcare information used to make decisions about your services. To request an amendment, you must submit a written document to our Privacy Officer. Only written requests are accepted. We may deny your request if you ask us to amend information that was not created by us, or is not part of the information we maintain to make decisions about our services. If a denial is made, it will be made in writing within 60 days of the date of your written request with a statement of our reasons for the denial. You may request that a copy of your requested amendment and our denial be attached to all future disclosures of that portion of your healthcare record.
  3. You have a right to request an accounting of the disclosures we have made of your healthcare information. All disclosures will be documented in your healthcare information and will be provided via a copy of your healthcare information. To request a copy, follow the instructions in Part (a) above.
  4. You have the right to determine how communication with you may be accessed by Turning Point, Inc. For example, you could request that we only contact you at home. Information about how to contact you will be included in your intake documents the first time you meet with us. You may change your contact information at any time.
  5. You have the right to request a paper copy of the Privacy Practice Notice at any time. To obtain a copy, contact the Privacy Officer at 815-338-8081 or write to:

Turning Point, Inc.

P.O. Box 723

Woodstock, IL 60098

  • Turning Point, Inc. is required by lawto:
  1. Maintain the privacy and security of our clients’ protected healthcare information and provide them with information on our privacy practice.
  2. Abide by the practice of our current Privacy Practice Notice and provide you with a copy.
  • We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information.
  • Turning Point reserves the right to change the terms of our Privacy Practice Notice and to make the provisions of the new Notice effective for all of the healthcare information we maintain. We will notify you of any new Privacy Practice Notice by giving you a copy upon your next in-person contact with this agency.
  • You may file a complaint if you feel your health information privacy rights have been violated. You may file the complaint in writing to the Privacy Officer. The Privacy Officer will respond to the complaint in 30 days. The Privacy Officer may be reached at 815-338-8081.
  • If you disagree with the response from Turning Point, Inc. you may file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Ave, S.W., Washington D.C. 20201, calling 1-877-696-6775, or visiting
  • We will not retaliate against you for filing a complaint.
  • This Privacy Notice is in effect as of December 16, 2002. Revised: August 1, 2015.