Title:Enterprise architecture: Enabling integration, agility and change

Author(s):Hoogervorst J

Source:INTERNATIONAL JOURNAL OF COOPERATIVE INFORMATION SYSTEMS 13 (3): 213-233 SEP 2004

Document Type:Article

Language:English

Cited References: 59Times Cited: 0

Abstract:Three core imperatives are essential for modern businesses and organizations: seamless integration of customer and operational processes, agility, and the ability to change. These imperatives are relevant in view of successfully executing strategic choices, but all too often not satisfied.

Businesses and organizations are complex adaptive socio-technical systems and can be viewed from two fundamentally different perspectives: the functional (black-box) perspective and the constructional (white-box) perspective. Management and governance of businesses and organizations regard the functional, black-box perspective, which is inherently ill-suited for addressing the imperatives mentioned. It will be argued that establishing system integration, agility and change requires a focus on the system's design, hence necessitates the constructional perspective.

The concept of architecture is considered fundamental for operationalizing the constructional perspective. Next to the more familiar notion of technology architecture, the concepts of business, organizational and information architecture are formally introduced and elucidated. Various domains within these architectures will be highlighted, whereby the importance of coherence and consistency is stressed, especially in view of the ability to change. Collectively, the four architectures are labeled Enterprise Architecture. Finally, enterprise architecture will be positioned as a crucial means for linking strategy development and execution.

Author Keywords:business; organization; integration; agility; change; strategy implementation; enterprise architecture

Addresses:Hoogervorst J (reprint author), KLM Royal Dutch Airlines, POB 7700, Schiphol, NL-1117 ZL Netherlands
KLM Royal Dutch Airlines, Schiphol, NL-1117 ZL Netherlands

Publisher:WORLD SCIENTIFIC PUBL CO PTE LTD, 5 TOH TUCK LINK, SINGAPORE 596224, SINGAPORE

Subject Category:COMPUTER SCIENCE, INFORMATION SYSTEMS

IDS Number:851ID

ISSN:0218-8430

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