VehicleInspection

Description

This Activity Planwillenablestudents tounderstandtheimportance of customer serviceinthe automotive industry.Customers arenotnormally charged for courtesy checks,but these

inspections may often reveal problems thatneed tobe repaired. Mostofthesechecksaredoneroutinelyduringanoilandfilter service.

Thevehicleinspectionchecklistsfoundat the endof this Activity Plan maybe usedformaintenancechecks.Inspection checklists are normallybasedonavehicle’sservicerequirements anditsmileage. These inspectionchecklists correspondtothe servicechecklistsfoundin anyvehicle owner’smanual.

LessonOutcomes

The student willbeableto:

•Assessavehicle’sneeds and possibleservicerequirements

•Keep regularmaintenance records of work done andpossible work needed

•Perform regularly scheduledmaintenance work

Assumptions

•Students will havelittle or no prior knowledge of maintenance or repairsof a motorvehicle.

•Theteacher musthaveagoodworking knowledge todemonstrate to studentsmaintenanceproceduresand how theyare to beperformedona vehicle.

•Students willhavebeen taught howto safely liftavehicle.

Terminology

Terminology will betaughtand explained bythe teacher asit isrequired duringthe lesson.

EstimatedTime

90 minutes

RecommendedNumberofStudents

20, basedontheBCTechnology Educators’Best PracticeGuide

Facilities

•A fullyequippedautomotivefacilitywithhoistsand/or floor jacksandstands.Inordertodoathorough and properinspection, a vehicle mustberaisedona hoistfor an under-vehicleinspection.

•More thanonevehiclewould be beneficial,depending on the class size.

Tools

•Several rollsofpaper towelor wipes forchecking oil levels,cleaning windows, etc.

•Windowcleanerisrecommendedas a customer service to cleanthe windowswhenfinished

•Tirepressuregauges

•Tireinflationtool

•Hoist or jackandstands

•Vacuumcleaner

•Atypical tool box assortment ofmechanics’ handtoolsfoundin any goodrepairshop

•Antifreezetester

•Tools and chemicals to servicethe battery

•Tiremachineto change overfromwintertosummer tires(seeActivity Plan 12: TireChange)

Materials

•Radiatorantifreeze/coolant

•Windshieldwasher liquid

•A selectionofvariousoilsandlubricantsneededforchanges or top-upoffluidlevels

•Inspectionsheets

•Clipboards

•Pencils

Resources

•Workorders

•Vehicleservice specifications that can be foundonline,inshopmanuals,owner’smanuals,etc.

•Vehicleinspectionchecklists

•“CleaningwithCompressed Air.”

CanadianCentreforOccupationalHealthandSafety

DiscussionofActivities

1.CourtesyCheck—A visual or “hands off”inspectionis done quickly withlittle or nothingbeingtouched. Safetyitems like lights and wipers are checked, along withsomecourtesycleaning.

2.UndertheHoodInspection—This isaquickvisualof itemsthat canbecheckedunderthehood,forexamplefluidlevels.Thisgeneralinspectionismore in-depth thanthevisualinspectionand can include some minor work.

3.UnderCarInspection—A quick visualof items that canbecheckedunder thecar,likeexhaustandtires.Thisinspection can involvemoredetailedadjustmentsandrepairsthanthevisual inspectionand theunderthehood inspection.

At theendof this ActivityPlan,checklists areincludedfor eachof these services. Thechecklistscan be introducedprogressively,but could also be usedinconjunctionwithotherlessons(e.g.,ActivityPlan14:Lifting Vehicles).

Activity

Theteachershouldfirstdemonstrate or describe theskillsasthestudentsobserve.Thenhavestudentswork in pairs to display the skills learned onthe sameor adifferentvehicle. Studentsshould alternate whendoing theskills, so thesame students are notdoingall thework.

1.Vehicle should bewashed and cleanedoutto allowfor agoodinspection of both the insideandoutsideofthe vehicle.This is a valuablecustomer service that studentsshouldlearn.

2.A work orderneedsto be filledoutwithalltherelevantvehicleandcustomerinformation.This informationis necessary for step #4.

3.Serviceinspection sheets should be completedasrequired.

4.Wheels should be removedsothatbrakes and related components can alsobe inspected.

5.Any items that needattention arisingfrom theinspection suchas belts, hoses, lights,brakesor oil changeshould belistedon thework orderalong witha repairestimate.

EvaluationGuidelines

Thefollowingcomponents oftheactivitycanbe assessed:

•Completion, legibilityand accuracy ofeach work orderand serviceinspection sheet

•Estimatescanbeevaluated foraccuracy, based onthe detailed listof repairs to be done.

•Quality of work doneto completethe serviceor repair

•Quality of washing anddetailing of the vehicle (inside andout)

•If studentsare workingin groups,one student canbedesignated as agroup leaderandcan be evaluated on leadershipandorganizationalskills.

CourtesyCheck

Date: / Customername: / W/O#
Year: / Make: / Model: / Licence:
Mileage: / VIN:

PlaceacheckmarkifanitempassesinspectionoranXifitfails.

ItemtobeCheckedPassFailComments
Glass
Frontwindshield—cracked,chipped,broken
Rearwindow—cracked,chipped,broken
Sidewindows—cracked,chipped,broken
Driver’swindow—operatesupanddown
Mirrors—interiorandexterior
Lights
Headlights—low beam
Headlights—high beam
Taillights
Licenceplatelight
Brakelights
Back-uplights
Rearturnsignals
Frontturnsignals
Frontrunninglights
Hazardlights
Side/clearancelights
Interiorlight
Foglights
Other
Windshieldwipers—cracked,broken,hard
Horn
Tirepressurecheck(x4)
Sparetirepressurecheck
Bodydamage
Shockbouncetest(x4)
Cleanwindowsinside
Cleanwindowsoutside
Vacuuminside

UnderHoodInspectionChecklist

Date: / Customername: / W/O#
Year: / Make: / Model: / Licence:
Mileage: / VIN:

PlaceacheckmarkifanitempassesinspectionoranXifitfails.

ItemtobeCheckedPassFailComments
Battery
Clampstight
Clampsclean
Batteryfluidlevel(whereapplicable)
FluidLevels
Oillevelandcondition
Brakefluidlevelandcondition
Powersteeringlevelandcondition
Windshieldwasherfluid
Clutchfluidlevelandcondition(manualtransmissiononly)
CoolantHoses(squeezeandvisuallycheckconnectionsforleaks)
Radiatortophose
Radiatorbottomhose
Heaterhoses(2)
Heaterbypasshose
Fluidleaks
Fanbelt(s)
Cracks
Tension–1/4–½”deflection(6-12mm)
Coolant
Radiatorcoolantfluidlevel(expansiontankand/orradiatorcapremoval)
Note:donotremoveradiatorcapwhileengineishot!
Antifreezeprotectionstrength
Radiatorcaptest
Radiatorpressuretest(tocappressureonly)
Automatictransmissionlevel(engineonandinpark)

Technician’ssignature:

UnderCarInspectionChecklist

Date: / Customername: / W/O#
Year: / Make: / Model: / Licence:
Mileage: / VIN:

PlaceacheckmarkifanitempassesinspectionoranXifitfails.

ItemtobeCheckedPassFailComments
Fluidlevels
Differentialfluidlevel
Transmissionfluidlevel(manualonly)
Suspension
Shocks—loose,broken,leaking
Spring—loose, broken
Exhaustsystem
Loose,broken,leaking,rusted
Frontbrakes
Brakepadsandrotors
Brake hoses—cracked
Fluidleaks
Rearbrakes
Shoesorpadsandrotorsordrums
Brake hoses—cracked
Fluidleaks
Driveline
Ujointsondriveshaft(ifequipped)
RubberbootsonCVshafts(ifequipped)
FrontTires
Rotation
Wearpatterns
Treadlife
Physicaldamage
Reartires
Rotation
Wearpatterns
Treadlife
Physicaldamage
Steering
Balljoints—movementorplay
Tierod—movementorplay
Wheelbearings—movementorplay
Chassislubrication(ifequipped)
Leaks
Engineoilleaks
Transmissionoilleaks
Enginecoolantleaks

Technician’ssignature: