The information below is for the World Vision United States (WVUS)member group:

Member Group / Group Description
WVUS “Travelers” / This includes the following individuals travelling on WVUS related business: WVUS employees, donors, Board members, Contractors and vendors
Before you travel from your country of residence:
Do / Where / What
Read / wvcentral
(login required) / Read the Travel Safetypage in the wvcentral Office of Corporate Security site
Review World Vision’s Travel Advisoriesfor any advisories that impact your travel destination/s
Reviewsecurity information / wvcentral
(login required) / For current security information, see the WVICountry Risk Ratings to determine the security level and any requirements for your travel destination/s.
  • World Vision’s risk ratings take precedence over International SOS Global Risk Ratings pertaining to security risk. (WV does, however, refer to International SOS for medical information. See below.)
  • Please note any training required for travel to HIGH or Critical areas.

Review medical information / World Vision’s International SOS portal / Review currentmedical information using the drop-down feature to select the country/ies to which you are traveling and review important medical information, including routine medical care, vaccinations, particular diseases and prevention.
Obtain your International SOS card / World Vision’s International SOS portal / Prepare to have your International SOS card with you as you travel. You may print it from the International SOS portal. See card image on portal. World Vision is now using one member number, 1MMS1107, and one membership card.
Download Phone App / App store / Download the International SOS Assistance App on your smart phone (if you have one)
During your travel
In the event of a SECURITY or MEDICAL EMERGENCY, please contact International SOS Emergency contacts(These are the contacts listed in the International SOS portal)

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Additional information

  • Find answers to FAQsfor frequently asked questions and answers regarding International SOS assistance
  • Learn more about the MEMBERSHIP BENEFITS for a list of Medical Services provided by International SOS

WVUS

For non-emergency inquiries about securityinformation, you may contact:

WVUS Travel Safety & Security:

Susan Park, Associate Director, International Programs Group, staff support on WVUS international travel 202-572-6335

Jane Bankester, Global Travel Director, Strategic Solutions, support on WVUS international 253-815-2389

Randy Tift, Senior Director for Policy, International Programs Group, WVUS primary security focal 202-572-6394

For non-emergency inquiries about medical benefits, you may contact:

Human Resources helpdesk 253-815-5555,

“Important Noteregarding medical care: Employees should be aware that if ISOS recommends any type of medical care or treatment while you are traveling, that care or treatment is not covered by the ISOS contract with World Vision and it is not covered by World Vision.Care authorized by ISOS is no guarantee of coverageby your private health insurance;however, ISOS will help facilitate the care you need.ISOS will pay for the expenses up front, then, invoice World Vision for the paid expenses as well as any administrative fees, which is passed on to the employee.The employee is responsible to reimburse World Vision for all expenses invoiced and for filing claims with their private health insurance(e.g. Cigna if covered by the WVUS health plan) for reimbursement. Reimbursements are subject to deductibles, coinsurance amount, plan exclusions and limitations of eligible expenses. For assistance with submitting a Cigna claim, please contact the HR-Helpdesk at 253.815.5555.”