CTM Certification Scenarios – Cadet Study Guide CAO 23 Jun 2014 CAO- CAO: 18 JUNE 2014
THE CADET WILL CERTIFY IN CTM IF HE OR SHE:
- PASSES COMPUTER TEST WITH AN 80% SCORE OR HIGHER;
- CORRECTLY ANSWERS AT LEAST 4 OF 5 QUESTIONS FROM THE LIST BELOW;
- SATISFACTORILY USES CTM WITH ONE OF THE SCENARIOS IN THIS SCENARIO CARD DECK.
- Fill in the blank: “CAPITAL A” accountability means the leader feels a responsibility for and an obligation to ensure the ______and ______of everyone entrusted to the leader’s care. [Source: CTM, 5] well-being; success
- Fill in the blanks: If we follow the CTM, we will be optimizing our potential for transitioning from ____ to ____ to ____ to ____ which correlates with The Citadel four-year leader development program. [Source: CTM, 5] PREPARE, SERVE, LEAD, COMMAND
- Fill in the blank: In the best organizations, _____ between people is immediate and implicit. It is unnecessary to say “I ____ you.” It is unnecessary to say “I need you to ____ me.” [Source: CTM, 6] trust
- We fight the way we ______. We play the way we ______. [Source: CTM, 17] train; practice
- With our CTM, we emphasize the power of routine feedback. Whether positive or corrective, it should always be ______. [Source: CTM, 23] constructive
- The “N” in INPUT+ signifies there should be no ______, sarcasm or profanity in feedback. [Source: CTM, 24] -name calling
- “Your arm swing is too large. Next time shorten it by about 4 inches.” This is an example of the “U” in INPUT+ because it is “______” specific and will be more likely to change behavior. [Source: CTM, 25] uniquely
- CTM principles are always at the bedrock of The Citadel Way, as relevant and appropriate after the Challenge Week transition/inflection point as before it. Leaders, supervisors, and trainers remain ______, positive, professional, and purposeful in every action and word. [Source: CTM, 35] mutually respectful
- As leaders, we want be confident that, if we get “hit by a bus,” the organization, unit, or team still continues to do well. When units are successful in this regard, a pattern of ______has been established by the unit leaders and supervisors. [Source: CTM, 36] growth
- Where ______is part of a unit’s culture, a leader can feel good about the unit’s future prospects for success. Why? It’s because the unit’s future “leader prospects” are being groomed every day, that’s why. [Source: CTM, 36] growth
- Strong ______is an essential attribute of subordinates during GROWTH. It's ______that is the source of confidence, and it is ______that enables initiative in subordinates. [Source: CTM, 43] self-esteem
CONSEQUENCE-FOCUSED SCENARIO
SITUATION1:
You’re a squad sergeant for Cadet Recruit Jones.
Jones is lagging behind his classmates on 4C knowledge. His peers all know the Cadet Creed, but Jones can’t even start the Creed on his own.
Yesterday, you made sure Jones understands the requirement. You personally provided some extra training and provided learning techniques for Jones.
What is your next step?
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CONSEQUENCE-FOCUSED SCENARIO
SITUATION2:
You observe a 4C violation by a fellow squad sergeant in another company.
Do you approach this situation from a CTM FEEDBACK perspective, a CTM CONSEQUENCE perspective, or both?
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MUTUAL RESPECT-FOCUSED SCENARIO
SITUATION 3:
You are put in charge of a three person team of consisting of cadets with varying backgrounds and from different companies. The task at hand (the team’s responsibility) is to solve a complex problem that will help benefit the Corps. Each team member that you’re in charge of has proposed a valid solution that could possibly solve the problem. However, no team member is willing to yield on their proposal and refuses to accept the others’ points of view on how to solve this problem. As the team leader that’s responsible for the success or failure of finding the best possible solution to fix this problem, what do you do to corral your team members to respect one another enough to hear the others’ points of view with an open, accepting mindset?
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EXPECTATIONS-FOCUSED SCENARIO
SITUATION4:
A Cadre Platoon Sergeant runs PT one morning without telling his platoon what they are going to be doing. The PSG does 30 minutes of calisthenics that the majority of the platoon is unable to accomplish. He then takes off on a fast paced run that only 25% of the platoon can finish.
Can you identify a CTM-deficiency?
If so, how would you correct it?
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EXPECTATIONS-FOCUSED SCENARIO
SITUATION5:
A Cadre Sergeant conducts a shine party with her squad but gives a very brief overview on how to shine shoes. She expects them to have well shined shoes by the next morning but is disappointed in the results.
Using CTM principles, could she have done better?
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EXPECTATIONS-FOCUSED SCENARIO
SITUATION6:
Knobs are taught how to brace, but aren’t given proper instruction or the reason/rationale behind bracing. The knobs see the task as nothing more than harassment and don’t give 100% effort.
Using CTM principles, how could the situation be improved?
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FEEDBACK-FOCUSED SCENARIO
SITUATION 7:
A recruit in your squad has exceeded your expectation in organizing her half press. How would you provide her with feedback? What would you say or do?
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FEEDBACK-FOCUSED SCENARIO
SITUATION 8:
A recruit in your squad still doesn’t know the “Alma Mater” and Homecoming is next week. What feedback would you provide this recruit to correct this undesirable behavior?
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GROWTH-FOCUSED SCENARIO
SITUATION 9:
You observe that another squad sergeant is “motivating” his squad by name calling and ridiculing his cadets. His response to you is that he’s using that tactic as a way to build up the squad by suppressing unwanted behavior. Knowing that increasing self-esteem is essential to the growth of the unit, what are the tactics that you suggest he adopt?
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GROWTH-FOCUSED SCENARIO
SITUATION 10:
A company commander has set the performance goal that the company take home the Kelly Cup trophy. Halfway through training, and with only five days left, the assessment has been made that the “order arms” sequence is sloppy and needs to become crisper. Morale is high among the recruits. What method of growth should the commander have the trainers focus on, and how would you accomplish that?
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MINDSET-FOCUSED SCENARIO:
SITUATION 11:
You are a member of your company’s cadre team and have been assigned to teach a CTM lecture to a group of fellow cadre members. One of the members is openly skeptical of the usefulness of the CTM saying “why do we need all of these steps and why can’t we just teach the knobs like we’ve always done it?” How do you respond to his questions?
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SKILLS-FOCUSED SCENARIO:
SITUATION 12:
A Knob comes to his new sergeant (you) right after the decommissioning of the knob platoon. He explains that he lacks the skill or expertise to shine his shoes. Being an ace cadet, you know you need to correct this issue.
Place yourself in the role of the new sergeant, and using CTM principles, discuss how you would strive to correct the deficiency.
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SKILLS-FOCUSED SCENARIO:
SITUATION 13:
First week of school, a knob that has been very upbeat and on-task suddenly loses motivation. Upon seeing this change in behavior, you ask the knob what is going on. The knob tells you that she just found out that her grandfather died. She is sad and wants to be with her family, but does not know how this is possible.
You are her sergeant. What is the knob missing in able to accomplish her task of leaving? (Use CTM) How would you correct the problem?
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