SUBJECT INFORMATION
SEMESTER/SESSION / : / II, Session 2011/2012SUBJECT CODE / : / UWB 10202/UMB 1052
NAME OF SUBJECT / : / Effective Communication
STUDENT’S ACADEMIC LOAD / :
Learning Activity / Week / Hour /Week / Hour/Semester
Lectures / 14 / 2 / 28
Tutorials / 14 / 1 / 14
Practical/Labs / Nil / Nil / Nil
Independent Study/Self Learning / 14 / 2 / 28
Others
1. Negotiation Skills
2. Meeting
3. Promotional Tools
4. Interview
5. Oral Presentation
6. Quiz
7. Test / 2
2
1
1
1
1
2
TOTAL STUDENT LEARNING TIME (SLT) / 80/40 = 2 credits
Prerequisite subjects / : MUET BAND 3/ UWB 10101 EAP
Course Lecturers / : Dr. Elizabeth M. Anthony, Pn. Robijah bte
Kamarulzaman & Pn. Noryani Neni bte
Jamain, etc
Prepared by :Course Coordinator
Signature :Alice
Name : Dr. Elizabeth M. Anthony
Date : 2 August 2011 / Approved by : Head of Humanities Department
Signature :
Name : Robijah Bte Kamarulzaman
Date : 2 August 2011
GOALS :
1)To develop oral and written English language competence for use in a wide range of contexts.
2)To cultivate collaboration among people of various cultures and professional backgrounds.
3)To develop lifelong learning skills for continuous personal and professional development.
SYNOPSIS :
This course emphasizes on task- based learning approach and focuses on developing students’ delivery of speech in oral interactions and presentations. Importance is given on mastery of self-directed learning, team-work, research, oral presentations, reasoning and creativity. This course also enables students to acquire knowledge and skills necessary for conducting and participating in meetings, including writing of meeting documents. Students will also be exposed to interview techniques.
LEARNING OUTCOMES :
At the end of this course, the students should be able to:
(1)Participate actively in meetings using appropriate meeting conventions.
(2)Write relevant meeting documents using accurate language and format.
(3)Conduct interviews using appropriate procedure and language.
(4)Deliver oral presentations using current technology confidently.
CONTENT :
WEEK / CONTENT / ASSESSMENT
1-2 / Getting-to-know session
1.0 Introduction to the Course
1.1 Definition of Communication
1.2 Types of Communication
1.2.1 Intrapersonal
1.2.2 Interpersonal
1.2.3 Group
1.3 Verbal and non-verbal signals
3-4 / 2.0 Negotiations Skills
2.1 The Process of Negotiation
2.2 Basic Approaches
2.3 Phases of Negotiation
2.4 Forms and Functions of Negotiating Process / Quiz
WEEK / CONTENT / ASSESSMENT
5-7 / 3.0 Meeting & Group Discussion
3.1 Managing a discussion
3.2 Planning a Meeting
3.3 Conducting a Meeting
3.4 Promotional Tools
3.4.1 Brochure
3.4.2 Poster
MID SEMESTER BREAK / Test
Assignment 1
- Notices
- Minutes
- Meetings
- Brochure/Poster
8-9 / 4.0 Interview
4.1 General guidelines
4.1.1 Planning
4.1.2 Preparation
4.1.3 Interview / Assignment 3
- Freelance Interview
10-12 / 5.0 Presentation skills
5.1 Objectives
5.2 Audience Analysis
5.3 Visual Aids
5.4 Delivery
13-14 / Oral presentation / Assignment 4
- Public Speaking
ASSESSMENT :
Week / Activity / Assessment Percentage / LO Addressed
3 / Quiz / : / 5% / LO1
5-7 / Meetings
-Notices
-Minutes
- Meetings / : / 5%
10 %
15% / LO1,LO2,LO3,LO4
6 / Test / : / 20% / LO4,LO6
8-9 / Brochure/Poster / : / 10% / LO5
9-12 / Interview; Feedback Form / : / 15% / LO2,LO3,LO4,LO5
13-14 / Oral Presentation / : / 20% / LO7
TOTAL / 100%
REFERENCES :
Main References :
1. Cheesebro, T, et. al. (2007). Communication skills: Preparing for career success (3rd Ed.) Upper Saddle River, NJ: Pearson.
2. Davies, W.J. (2001) Communication skills: A guide for engineering and applied science student (2nd Ed.). London: Prentice Hall.
3. Emden, L. (2004). Presentation skills for students. New York: Palgrave Macmillan.
4. Richard J. S. (2005). Technical communication today.New York: Pearson.
5. Salbiah Seliman, et. al. (2004). English Communication for learners in engineering.Malaysia: Prentice Hall.
Other Reference :
1. Eisenberg, A. (1992). Effective technical communication. (2nd Ed). New York: McGraw Hill.
LECTURE ATTENDANCE / REGULATION
(1)Students must attend lectures not less than 80% of the contact hours for every subject including Compulsory Attendance Subjects (Hadir Wajib – HW) and Attendance Only Subjects (Hadir Sahaja – HS)
(2)Students who do not fulfill item (1) will not be allowed to attend further lectures and sit for any further examination. Zero mark (0) will be given to students who fail to comply with item (1). While for Compulsory Attendance Subjects (Hadir Wajib – HW), those who fail to comply with item (1) will be given Failure Attendance (Hadir Gagal – HG).
(3)Students must obey all rules and regulations of the university and must discipline themselves in order to avoid any disciplinary actions against them.
(4)Students must obey safety regulations during learning and teaching process.
)MATRIK HASIL PEMBELAJARAN KURSUS DAN HASIL PEMBELAJARAN PROGRAM
(COURSE LEARNING OUTCOMES AND PROGRAMME LEARNING OUTCOMES MATRIX)
Dilampirkan (Attached