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Six Sigma Training Series
Six Sigma Management Overview
Introduction:
Business world often describes Six Sigma asa highly technical method used by engineersand statisticians to fine-tune products andservices. Another school defines Six Sigmaas pursuing a goal near-perfection in meetingcustomer requirements by achieving 3.4defects per million opportunities (DPMO).Culture change is also a valid way todescribe Six Sigma. Motorola puts a lot ofemphasis on cultural change such asbreaking down the white space betweendepartments, employee empowerment, etc.
Who Should Attend:
This course is designed for Directors andManagers working directly with Black Beltsand Green Betts on Six Sigma Projects. It isassumed they come from differentbackgrounds and disciplines and will beworking on a variety of projects across thecompany.
Course Duration: 2 days
Objectives:
- Understand and describe the SixSigma improvement process.
- Understand the Management role inthe Six Sigma Initiative.
- Relate the roles and responsibilities ofthe Champion, Black Belt, Green Beltand Team Members.
- Understand the DMAIC methodologyand how it applies to improvementprojects.
- Establish and utilize dashboardmetrics.
- Identify projects with high probabilityfor success.
- Assist in project management andproject goal completion.
Course Content:
Section I: Six Sigma Introduction
What is six sigma?
Three elements of six sigma
Six Sigma DPMO Metrics
Expected benefits of six sigma
Section II: Six Sigma Infrastructure
Setting up the infrastructure
Roles and responsibilities for
-Executive Staff and Champions
-Black Belts, Green Belts and all employees
Section III: Business Goals, Objectives and Dashboard for Six Sigma
Alignment of Six Sigma to business goals andobjectives Dashboards use and purpose
Section IV: DMAIC Methodology
Define, Measure, Analyze, Improve and Control
DMAIC deliverables
Section V: Project Selection, Charter and Management
Project identification and selection
Developing the project charter
Project management
Reviewing progress and maintaining accountability
Section VI: Implementation Issues and Timeline
Six Sigma deployment model
Black Belt selection
Next steps
Section VII: LeanSigma X-Plan
How six sigma fits into the company Integration of
Lean into Six Sigma
What is LeanSigma X-Plan?
Why LeanSigma X-Plan?
Section VIII: Key Success Factors
Managing complex change
Company’s culture change
Effective communication plan
Section IX: Case studies
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