CIRRICULUM VITAE

SHAMSA MOHAMED YOUSUF AL RAISI

P.O. Box 1816, PC 130, Sultanate of Oman

Mobile: (+968)97046000/93938748

Office Tel No:22061092

SUMMARY______

PROFILE: Female, Married.

Nationality: Omani

Current Position: Finance Executive.

Institution: GutechOMAN.

Academic Qualification

Bank Branch Management Diploma-2010

Marketing of Banking & Financial Services Professional Diploma December 2006, from Arab Academic for Banking & Financial, Muscat, Sultanate of Oman

Secondary Certificate (1988/1989)

Work Experience

  • 21 Years’ Experience as Operation Manager - At Oman International Bank S.A.O.G,
  • 2 Years’ Experience as Branch Cash Manager - At HSBC OMAN.
  • 2 Years’ Experience as Customer Service Representative - At Bank of Oman Bahrain & Kuwait S.A.O.G.
  • 2Year ExperienceasFinance Executive in (Gutech) German University of Technology in Oman.
  • 5 month Experience as Accommodation Executive - Student Accommodation- .

______

Objectives

Seeking a rewarding and challenging Marketing & Customer Opportunity to share and improve my experience and knowledge for the advancement of my career as well as to

Contribute positively towards the organization Goals.

And my role as Executive:

  • Entering the invoices from Suppliers to the GP System – PJV
  • Preparing Debit Notes –PJ
  • Holding the Petty Cash and passing the entries.
  • Updating of the daily rate from Bank site to our System.
  • Daily Verification of Gutech Bank Accounts & ensure enough balance are available in order to meet any requirement for urgent payments.
  • Preparing the Weekly Reconciliation’s for Gutech Accounts.
  • Preparing the weekly cash flow Report for Deputy Rector for Finance Administration and Finance.

Operation Manager Role

  • System Clarify transactions procedure for Tellers, Operation Clerks, and Teller Supervisors.
  • Provide authorized for large transactions and dual control for access to branch treasury cash.
  • Promptly resolve cash differences at the teller department.
  • Day to day correct accounting and balancing of the branches books, and review monthly return on all suspense accounts.
  • Ensure that the balance sheet is balanced, and all GL accounts are reflecting the correct balance.
  • Ensure that branch meets deadlines in the submission of Returns, MIR, Flash reporting.
  • Ensure that branch maintains orderliness in the filling of all general correspondence memorandums to/from braches and Head Office, and SUPERVISOR for ELECTRONICCHEQUECLEARING system.
  • CONTROL OF SCANING OF DOCUMENTS, THROUGH CHECKING THE DAILY PROCESS,

At RISK MANAGEMENT :

I worked as Personal Loan Applications processer for six month at Risk Management Department at HEAD OFFICE.

Analyzing all Retail proposalsin order to meet CBO standers in terms of ratios calculated risk.

Interpersonal Skills and Competencies

High Motivational & Marketing skills/ Open to Suggestion and Improvements

A Solid work ethic in delivering High Quality Service to customers

Hard working committed and dedicated worker

Effective Interpersonal Communication & excellent public relation skills

Skills in typing and writing by the two languages Arabic & English

Capable to cope up with new system upgrades easily

A Pleasing, confident & dependable person

Capable of Communicating with staff in all Departments and at all levels

Professional Courses

Having the Right Conversations (23-24/Oct/2013) HSBC Business School.

Managing People and performance Workshop (26 Mar/2011)

Analysis of Financial Statements (06-07 Dec 2011)

Basics of Budgeting(9-10 Mar/2010)

Accounting Auditing & Compliance (31 Jan/ 03Feb 2010)

Retail Operations (25-28 Jan/2010)

Human Resources Management & Management Skills(07-10 Dec 2009)

Banking Marketing (19-22 Oct 2009)

Credit with Emphasis on Retail Credit p 1&2 (03-12 Aug/2009)

Credit Analysis (05-09/July/2009)

Participation and Completion of the Training Program ( 02-03 Feb 2008)

Interpretations of Financial Statements (4th & 5th February 2007)

Consumer Finance (11 & 12th March 2007)

Credit Risk Management (4th to 9th November 2006)

Excellent Customer Service Course (12th – 14th April 2005)

Cash flow Analysis Course (12th June 2004 – 18th March 2004)

Management of Collection & Problem Loans (6th – 18th March 2004)

Customer Relationship Management (12th-13th October 2002)

Effective Communication (17th April 2002)

Product Selling & Customer Care (6th – 8th February 2001)

Selling Skills (2nd – 4th September 2000)

Principles of Accounting (Credit Module II) – (5th – 17th September 1998)

Principles of Accounting (Credit Module I)- (15th – 27th Feb 1997)

Customer Service Representative (CSR1) – (16th -20th November 1996)

A “ 6 Hours workshop on visa card” (11th -12th January 1994)

A “ Quality Service” (17th – 21st July 1993)

An “ Elements of Banking” (8th – 13th May 1993)

Basic Banking (5th – 16th October 1991)

Documentary Credits (13th – 17th October 1990)

Other Academic Training Courses

OFFICE APPLICATION ( 07.02.2004 TO 31.03.2004)

Computer Training, Polyglot Institute Oman LLC, Muscat,

INTRODUCTION TO COMPUTER COURSE ( 02.01.1993 TO 03.02.1993)

Computer Training Course, Capital Institute, Muscat,

TOUCH TYPING ARABIC COURSE ( 14.01.1990 TO 14.04.1990)

Computer Training Centre, Capital Institute, Muscat,

PRE INTERMEDIATE 2 COURSES ( 25.09.1993 – 01.12.1993)

English Language Centre, Capital Institute, Muscat,

PRE INTERMEDIATE 1 COURSE ( 17.07.1993 – 22.09.1993)

English Language Centre, Capital Institute, Muscat,

ELEMENTARY II COURSE ( 17.10.1992 – 28.12.1992)

English Language Centre, Capital Institute, Muscat.

Computer Knowledge

Ms word/MS Excel/Windows XP/Bank Systems/Ms. PowerPoint/Internet

Languages

Arabic / English – Speaking , reading & writing fluently

Hindi – Speaking

References

Ms. Nasra Al Shukairi, Manager,

Muscat, Sultanate of Oman

Contact No.: 00968 99362620