HR Manager
Job Description
JOB TITLE: HR Manager
SECTION: Human Resources
SCALE POINT RANGE: 33 – 36 (£29,914 - £32,155)
RESPONSIBLE TO: Principal
Main Responsibilities
The HR Manager will provide advice, guidance and support to the College Management team and to staff in a wide range of complex HR scenarios. Will provide advice and solutions to a range of structural and cultural issues and be a change and cultural development champion within the Management Team.
Duties
1. To provide advice, guidance and advise and support to College Management in the application of all HR Policies, processes and procedures.
2. To design, review and maintain all College HR Policies in line with legislative requirements.
3. To design, review and maintain effective recruitment and retention policies.
4. To design and implement an employee engagement strategy and to respond to feedback from employees. To develop and foster good employee relations with Trades Unions and Employee Representatives. To promote consultation in change issues.
5. To advise, support and coach line managers in a range of complex HR scenarios.
6. To advise and support the Senior Management Team in Organisational, Cultural and Structural design issues.
7. To oversee the administration and maintenance of the College Human Resource database (CHRIS) relating to personnel and salary details.
8. To enable staff development through the design of appropriate appraisal and CPD processes, including record keeping.
9. To coach and guide line managers in a range of HR related decisions.
10. To provide a high quality core HR Service through the effective management and development of a small HR Team.
This list of duties is not intended to be exhaustive but simply highlights a number of the major tasks of the post. The post holder may be required to undertake additional duties which might reasonably be expected of him/her and which form part of the function of the post.
Person Specification
We are looking for candidates who can demonstrate the following competencies:
Leadership – level 2
· Shows integrity, fairness and consistency in dealing with staff, offering feedback, support and guidance when necessary
· Provides support and advice to colleagues and resolves difficulties and challenges
· Creates and communicates a clear vision about the future of the College in which staff can understand how they can contribute
· Motivates and inspires people to achieve results, delegating effectively to provide development opportunities, recognising strengths and weaknesses
· Creates a vision for their section and is pro-active in communicating it to colleagues and managers
· Creates, fosters and maintains a culture that encourages innovation and creativity
· Encourages and supports colleagues to achieve their potential
· Sets out clear objectives and is pro-active in communicating it to colleagues and managers
· Leads and motivates the team to meet College objectives
Customer Service – level 2
· Takes active steps to review and improve customer/student services
· Works with customers/students to gain insight into their needs
· Communicates a vision of future service improvements and modernisation
· Ensures equality policies and practices are followed when dealing with customers/students
· Responds to complaints and feedback to improve customer service delivery
· Creates an environment which enables staff to provide a good customer/student service
· Continually monitors and reviews processes to maintain an excellent customer service
· Implements customer feedback systems and responds to findings
Communication- level 2
· Uses appropriate methods to check that communications have been understood
· Ensures that people are regularly informed and have the opportunity to discuss their views
· Ensures that information and data being communicated is current, correct and complete
· Facilitates communication across their section and acts as an adviser
· Ensures key messages are communicated effectively at all levels
· Promotes good working relationships, responding quickly to deal with any breakdowns in communication
· Encourages a culture where effective communication is used as part of the daily working pattern
· Demonstrates very strong presentational skills
Team Working- level 2
· Builds wide networks of relationships to support College goals
· Encourages an environment where team members take responsibility for team results as well as their own results
· Recognises potential value of others’ opinions and actively seek their contributions
· Understands and explains team goals and work with others to achieve section aims
· Takes active steps to build effective teams
· Builds effective teams, drawing on the diversity of others
· Resolves conflict within teams fairly and assertively using mediation where required
Personal summary
HND/Diploma in Management or CIPD Advanced Diploma preferred
Minimum 2 years experience working in a complex and innovative HR environment essential
Driving License essential
KEY TERMS AND CONDITIONS OF EMPLOYMENT
Hours of Work / A full-time working week is one of 35 hours. This will include evening and weekend work. You may be required to work additional hours to meet service requirements.Holidays / 34 days in a full year (inclusive of 14 public/general holidays), increasing to 39 days over 5 years service.
Salary / The appointment will be on the support staff salary scale in the range of points 33 – 36 ((£29,914 - £32,155). Initial appointment within the range will be dependant upon experience.
Location / The position will be based at The main campus in Thurso but you may be required to work from any College site.
Pension / You will be entitled to join the Local Government Pension Scheme. Further details are available on joining.
References/ Medical Assessment/ PVG Scheme. / For external candidates appointment will be subject to references, medical assessment and a PVG check all of which will be taken up after an offer has been made.
The North Highland College, an equal opportunities employer, is a registered charity which exists to provide Further and Higher education.
October 2012