JOB DESCRIPTION

POST: YSJActiveFacility Assistant

POST REF:

SCHOOL:School of Sport (YSJ Active)

GRADE:2

HOURS: All posts are fixed term until 30th June 2017.

Evening and weekend work required. The following vacancies are currently available:

2 x 37 hours per week

2 x 30 hours per week

1 x 20 hours per week

Please specify on your application the position(s)for which you would like to be considered

REPORTING TO:Head of the School of Sport

SUPERVISORY RESPONSIBILITY: Occasional supervision of YSJActive Leisure Assistants (casual staff)

JOB PURPOSE:

To assist the YSJActive team with facility management by preparing sports facilities for usage, managing bookings, providing an excellent standard of customer service and maintaining grounds, buildings and equipment to a high standard.

To provide day-to-day administrative and clerical support, staffing the reception and other areas of the site.

To build and maintain good relationships with users of the University’s facilities, ensuring high levels of customer satisfaction.

To assist in the development of YSJActive as a recognised professional provider of opportunities for sport, exercise and wellbeing in the University and the wider community

DUTIES AND RESPONSIBILITIES:

  • To assist in the delivery and coordination of day to day activities within University facilities that are managed by YSJActive,including:
  • Administration duties to supportfacility usage and other YSJActive activities
  • Maintaining the facilities and equipment to a high standard
  • Reporting and where appropriate, addressing issues of health and safety and otherareas of concern
  • Handling cash and electronic transactions, and keeping accurate records of all monies relating to use of YSJActive facilities
  • Liaison and effective communication other members of the YSJActive team, and staff responsible for grounds maintenance and other members of Estates as required
  • Opening, closing and securing the site and its facilities
  • Provision of first aid as required along with recording accidents, injuries and “near misses”
  • To prepare the facilities for scheduled bookings, setting out and taking down equipment, ensuring this is done correctly and promptly to make sure the use of facilities is optimal
  • To ensure equipment is stored safely and securely, that its condition is checked on a regular basis, that inventories are maintained, and losses / disappearances are identified and reported promptly
  • To supervise activities taking place at the facilities, ensuring that activities are conducted safely and that standards of behaviour are appropriate
  • To maintain and submit accurate reports on the use of facilities
  • To assist in the development and delivery of YSJActive activities and projects
  • To ensure adherence to health and safety regulationsand standard operating procedures at all times

plus

  • Any other duties as may reasonably be required.
  • Ensure that the highest standards of professional performance are maintained
  • Promote equal opportunities in the work of the department to include a commitment to the International Strategy of the University
  • Ensure compliance with relevant legislation and statutory codes of practice, as advised
  • Participate in the arrangements for performance review
  • Ensure that professional skills are regularly updated through participation in training and development activities
  • Ensure all University policies are implemented within the remit of this post

Health & Safety

Under the Health & Safety at Work Act 1974, whilst at work, you must take reasonable care for your own health and safety and that of any other person who may be affected by your acts or omissions.

PERSON SPECIFICATION

POST TITLE:YSJActiveFacility Assistant

DEPARTMENT: School of Sport (YSJ Active)

The Person Specification focuses on the knowledge, skills, experience and qualifications required to undertake the role effectively.

REQUIREMENTS
The postholder must be able to demonstrate: / ESSENTIAL (E)
DESIRABLE (D) / MEASURED BY:
A Application form
I Interview
T/P Test/Presentation
EDUCATION/TRAINING
Recognised relevant fitness or gym qualifications, or willingness to work towards one.
A Degree or equivalent professional experience in a relevant area
Current First Aid Certificate / D
D
D / A
A
A
KNOWLEDGE & EXPERIENCE
(e.g. report writing, office experience, Microsoft office)
Knowledge and/or experience of common reception duties, i.e. basic database handling, customer support, filing systems, processing of cash / electronic purchases etc.
Experience of working within an administrative or clerical role.
Experience of working in the Health & Sport/Fitness industry
Experience of dealing with customers and / or members of the public
Knowledge and/or experience of working in a Higher Education establishment / E
D
D
E
D / A/I/T
A
A/I
A/I
A/I
SKILLS/ATTRIBUTES
(e.g. communication, interpersonal, decision-making, problem-solving, team player, reliable)
Good written and oral communication skills
Flexible and adaptable approach to duties and working hours
IT skills with Microsoft Office for writing newsletters, creating presentation materials and other information, and the ability to use databases and facilities booking software
Ability to promote YSJActive and York St John University to customers and the community
The ability to demonstrate independence, initiative and motivation
The ability to work as a team
Understanding of confidentiality, equal opportunities and health & safety within the Health & Fitness Industry / E
E
E
E
E
E
E / A/I
A/I/T
A/I
I
A/I/T
A/I
I
BEHAVIOURS
Behaviours will be tested at interview against the Contribution Framework (available on the recruitment web site under Our Culture & Values - Values & Principles)
Leading myself and others
Delivering a great service
Taking a professional approach
Working together as a team / E
E
E
E / I
I
I
I
SPECIAL FEATURES
(e.g. Travel, DBS)
Disclosure & Barring Service check (DBS) (previously CRB Check) needed on appointment
The post holder will be expected to work flexible hoursincludingevenings and weekends
The post requires significant physical activity in terms of lifting, carrying, setting up and taking down of sports and exercise equipment / E
E
E / A/I
A/I

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