Sault Ste. Marie, on Postal Code

Date

Name

Company

Address

Sault Ste. Marie, ON Postal Code

Dear (Manager’s Name),

On behalf of The Sault Ste. Marie Safe Communities Partnership, I want to thank you for the support that you have provided to our organization in the past through funding initiatives and involvement with the Standardized Safety Orientation (SSO) training program. Our organization is currently reviewing the SSO training program in an effort to improve the service.

After each SSO session, we collect information from employees via a satisfaction survey, and as such, have a thorough understanding of the opinions of employees regarding the training program. This survey is specifically designed to obtain a management perspective of the program.

I am requesting that you complete the following survey regarding the training program so that we can better understand your organization’s experience with it. Our goal is deliver a safety awareness training service that is tailored to your needs and provides significant value to your organization.

We appreciate your participation in this survey and request that you respond by ______. Your response to this survey is critical in developing and enhancing the service that we provide to ensure that your employees receive the most effective safety awareness program available.

Thank you,

______

Mardi Crosson

Safe Communities Coordinator

Section A
Organization Information
Name: ______Address: ______Postal Code: ______
Province: ______City: ______Phone Number: ______
E-Mail: ______Telephone: ______
Section B
Survey Respondent Information
Name: ______Position: ______
Phone Number: ______E-Mail: ______
Name: ______Position: ______
Phone Number: ______E-Mail: ______
Do your job duties include reviewing RFPs and selecting contractors for jobs?
Yes ☐ No ☐
Section C
Standardized Safety Orientation Background
1. How familiar are you with your organization’s experience with the SSO training program?
Very Familiar ☐ Familiar ☐ Somewhat Familiar ☐ Not Very Familiar ☐
I am Unfamiliar with the program ☐
* If you consider yourself to be Not Very Familiar or Unfamiliar with the program, please review the brief description of the program in Appendix A or consider allowing a different manager of your organization to complete the survey.
2. a) If you are aware, approximately how many of your contractors in 2014 were SSO certified prior to beginning work on your worksite.
0 ☐ 1-5 ☐ 6-10 ☐ 11-15 ☐ 16-20 ☐ 21-25 ☐ 26-30 ☐ 30+ ☐ N/A ☐
2. b) If you are aware, on average, approximately how many of your contractors were SSO certified prior to beginning work on your worksite each year between 2009 – 2013.
0 ☐ 1-5 ☐ 6-10 ☐ 11-15 ☐ 16-20 ☐ 21-25 ☐ 26-30 ☐ 30+ ☐ N/A ☐
3. My organization’s policies and procedures require all contractors to be certified with SSO training prior to beginning work on my worksite.
Yes ☐ No ☐
4. My organization confirms that contractor employees are SSO certified prior to beginning work on my worksite by checking and reviewing employees’ SSO certification identity cards.
Always☐ Very Often ☐ Often ☐ Not Very Often ☐ Very Rarely ☐ Never ☐
If you answered with “Not Very Often”, “Very Rarely”, or “Never”, please respond to question number 5. If you responded with a different answer, please move to question number 6
5. What are the reasons that your organization does not frequently confirm that contractor employees have been SSO certified by checking and reviewing their SSO certification identity cards? Please check all that apply.
Our health and safety policies do not require that worksite supervisors check SSO identity cards of contract employees ☐
Checking and reviewing SSO identity cards is a cumbersome process ☐
Our policies require contractors to prove SSO training certification in other formats (ie. proof via documents), and this is sufficient proof of certification ☐
The SSO training is not very valuable, so we don’t confirm the certification by checking identity cards ☐
The majority of our contractors train their employees on health and safety (which meets MOL requirements)prior to entering in a contract with my organization, so the SSO certification identity review is not needed☐
My organization thoroughly trains contract employees on health and safety (which meets MOL requirements) before they begin working, and therefore SSO certification identity review is not needed☐
My organization’s contract workers are trained on health and safety by another organization/system (which meets MOL requirements)☐
Please state which health and safety training systems are used:
Other☐ Please describe:
Additional comments:
Section D
Satisfaction with the Program
4. Overall, how satisfied are you with the SSO? 1 being completely unsatisfied and 10 being extremely satisfied. Please circle.
1 2 3 4 5 6 7 8 9 10
5. Contract workers are safer in the workplace as a result of completing SSO training.
☐Strongly Agree – Contract workers have noticeably implemented safe practices in the workplace after attending the SSO
☐Agree – Contract workers are safe in the workplace and demonstrate an awareness of potentially hazardous situations as a result of attending the SSO training program
☐Somewhat Agree – Contract workers are safe in the workplace, but the SSO only had a small role in that
☐Disagree – Contract workers are safe in the workplace, but the SSO had no role in that
☐Strongly Disagree – Contract workers demonstrate unsafe behaviors in the workplace even after attending SSO training
6. The SSO reduces my health and safety training costs because I know that contract workers have a general awareness of health and safety procedures, and therefore I do not need to give them this basic awareness training.
☐Strongly Agree – My organization is able to focus on site specific health and safety training and omit ALL of the basic safety awareness components of training for our contract workers because of SSO certification.
Therefore, SSO certification reducestraining costs significantly
☐Agree – My organization is able to focus on site specific health and safety training and omit the SOME of the basic safety awareness components of training for our contract workers because of SSO Certification.
Therefore, SSO certificationsomewhat reduces training costs
☐Somewhat Agree – My organization is able to focus on site specific health and safety training, but we still BRIEFLY deliver the basic safety awareness components of training for our contract workers. Therefore,
SSO certification slightly reduces training costs
☐Disagree – My organization must deliver both site specific and basic safety awareness components of health and safety training.
Therefore, the SSO certification minimally reduces training costs
☐Strongly Disagree – My organization must deliver both site specific and basic safety awareness components of health and safety training.
Therefore, the SSO certification does not reduces training costs
7. The SSO is a valuable program and needs to continue to run in the future.
Strongly Agree ☐ Agree ☐ Somewhat Agree ☐ Disagree ☐ Strongly Disagree ☐
Please comment on your response:
8. I would recommend that mandatory SSO training for contract workers be implemented in more health and safety policies of businesses that utilize contractors regularly.
Strongly Agree ☐ Agree ☐ Somewhat Agree ☐ Disagree ☐ Strongly Disagree ☐
Additional comments:
Section E
Logistics
10. Overall, how satisfied are you with the coordination of SSO training program dates, times and locations? 1 being completely unsatisfied and 10 being extremely satisfied. Please circle.
1 2 3 4 5 6 7 8 9 10
11. There are an adequate number of training dates available to ensure that contract workers can receive SSO training prior to beginning a contracted job.
Strongly Agree ☐ Agree ☐ Somewhat Agree ☐ Disagree ☐ Strongly Disagree ☐
12. I have experienced a situation where my organization’s contracted workers were unable to coordinate an SSO training date beforethe projected start date of a contracted job.
Yes ☐ No ☐
If yes, please describe. Could the situation have been avoided if more SSO training dates were available?
13. If the SSO training program was offered in an online format, it would be more convenient and efficient for contracted workers to complete the training.
Strongly Agree ☐ Agree ☐ Somewhat Agree ☐ Disagree ☐ Strongly Disagree ☐
14. The SSO training program is run for an appropriate amount of time (2 Hours – Refresher / 4 Hours – Regular).
Strongly Agree ☐ Agree ☐ Somewhat Agree ☐ Disagree ☐ Strongly Disagree ☐
Additional Comments:
Section F
Contract Specifics
14. When my organization is reviewing RFP’s, we are more likely to accept bids from contractors whose employees are certified by the SSO training program.
Strongly Agree ☐ Agree ☐ Somewhat Agree ☐ Disagree ☐ Strongly Disagree ☐
15. When a contractor shows that their employees are SSO certified, it gives them an advantage in the bidding process over other contractors.
Strongly Agree ☐ Agree ☐ Somewhat Agree ☐ Disagree ☐ Strongly Disagree ☐
16. Within the past 3 years, my organization has accepted bids from contractors whose employees have SSO training certification over contractors whose employees do not have the certification.
Yes ☐ No ☐
17. When a contractor shows that their employee’s are SSO certified, I know that they will have a basic awareness of worksite health and safety procedures, and therefore, are more valuable to my organization than contractors without SSO certification.
Strongly Agree ☐ Agree ☐ Somewhat Agree ☐ Disagree ☐ Strongly Disagree ☐
Additional Comments:
Section G
SSO Training Courses/Material
18. I have attended or I am familiar with the SSO training course and its corresponding material/documentation.
I have attended the training program ☐ Very Familiar ☐ Familiar ☐
Somewhat Familiar ☐ Not Very Familiar ☐ I am Unfamiliar with the program ☐
* If you consider yourself to be Not Very Familiar or Unfamiliar with the course and its corresponding material, please review the brief overview of the course/material in Appendix B or consider allowing a different manager of your organization to complete this section of the survey.
19. The subject content of the SSO training program is appropriate for my organization.
Strongly Agree ☐ Agree ☐ Somewhat Agree ☐ Disagree ☐ Strongly Disagree ☐
20. There are health and safety topics that are specific to my business/industry that are not covered by the SSO training program.
Yes ☐ No ☐
If yes, please describe which health and safety topics; specific to your business/industry, that are not covered by the SSO training program (ie. electrical safety, fire safety, confined spaces etc.):
18. I would be willing to pay a slightly larger fee if the SSO training program COURSE was more tailored to my business/industry health and safety needs.
Strongly Agree ☐ Agree ☐ Somewhat Agree ☐ Disagree ☐ Strongly Disagree ☐
19. I would be willing to pay a slightly larger fee if the SSO training program MATERIAL was more tailored to my business/industry health and safety needs.
Strongly Agree ☐ Agree ☐ Somewhat Agree ☐ Disagree ☐ Strongly Disagree ☐
20. The SSO training program would be much more valuable to my business if the course and corresponding material was more tailored to my business/industry health and safety needs.
Strongly Agree ☐ Agree ☐ Somewhat Agree ☐ Disagree ☐ Strongly Disagree ☐
Additional Comments:
Section H
B2B Relationships and Business Practices
28. Overall, how satisfied are you in your dealings with the Safe Communities Partnership as a business partner? 1 being completely unsatisfied and 10 being extremely satisfied. Please circle.
1 2 3 4 5 6 7 8 9 10
29. The individuals I interact with at the Safe Communities Partnership are responsive to my needs.
Strongly Agree ☐ Agree ☐ Somewhat Agree ☐ Disagree ☐ Strongly Disagree ☐
30. The relationship I have with the Safe Communities Partnership adds value to my business.
Strongly Agree ☐ Agree ☐ Somewhat Agree ☐ Disagree ☐ Strongly Disagree ☐
31. The Safe Communities Partnership listens and responds to me when I have a problem or conflict with the SSO training program.
Strongly Agree ☐ Agree ☐ Somewhat Agree ☐ Disagree ☐ Strongly Disagree ☐
32. When dealing with personnel of the Safe Communities Partnership I am always treated with consideration and respect.
Strongly agree ☐ Agree ☐ Somewhat Agree ☐ Disagree ☐ Strongly Disagree ☐
33. The level of support personnel of the Safe Communities Partnership provides to my business regarding the SSO training program (ie. managing scheduling conflicts etc.) is adequate.
Strongly Agree ☐ Agree ☐ Somewhat Agree ☐ Disagree ☐ Strongly Disagree ☐
34. Whenever a problem arises with coordination of the SSO training program, I know who to contact.
Strongly Agree ☐ Agree ☐ Somewhat Agree ☐ Disagree ☐ Strongly Disagree ☐
Additional Comments:

Appendices

Appendix A – Brief Description of the Standardized Safety Orientation

The goal of the Standardized Safety Orientation is to introduce safety concepts and deliver programs designed to reduce the frequency of worker-related injuries, particularly among contractors and new workers by improving their awareness of safety and injury prevention in the workplace. Trained, experienced instructors with acceptable safety qualifications,deliver the Standardized Safety Orientation ensuring that the information is presented effectively. The orientation program focuses on legislation, risk management/hazard control, regulations, safety procedures, electrical awareness and personal protective equipment.

As of July 1, 2014, the Ministry of Labour’s new training legislation, Regulation 297/13 is in effect, enforcing mandatory health and safety for all Ontario workers and supervisors. The Standardized Safety Orientation Program has been revised to meet the new legislative requirements for worker training. It is important, however, to realize that the Standardized Safety Orientation is considered to be general safety awareness and does not replace the need for site or job specific health and safety training, and that additional training will likely be required as each workplace will have specific hazards and considerations for working safely. Upon completion of the course, participants are asked to complete a short quiz to assess their knowledge of the course content, and will be provided with a photo identification wallet card.

Appendix B – Course and Corresponding Material Description

The Standardized Safety Orientation is delivered in two parts, both offered on the same day of training.

Part One is for those taking the refresher course only. Participants will:

• Become familiar with health and safety laws
• Be familiar with the roles and responsibilities of the employer, supervisor, worker and JHSC/Health and Safety Representatives
• Understand the term “due diligence”
• Be able to name several regulations under the Occupational Health and Safety Act
• Define “risk management” and apply it to job planning and young/new workers
• Review applicable legislative changes and new initiatives

Part Two is provided to first time SSO participants, and will review:

• Types of workplace hazards
• Occupational Illnesses
• WHIMIS Symbols
• Workplace Harassment and Violence
• Recognizing, Assessing and Controlling Hazards
• Workplace Injuries/Illnesses
• First Aid
• Safe and Suitable Return to Work
• Health and Safety Resources

All participants of the Standardized Safety Orientation Program receive the following corresponding materials:

• Standardized Safety Orientation Program Participant Guide
• Site-Specific Information Booklet