Rules of Online Payment for services of cellular communication

Please take a look at the Rules of Online Payment for services of cellular communication (hereinafter referred as “Rules”) before using Online Payment.

If you agree with the conditions stated below, please accept the Rules by ticking the box left to the text “I have read and agree with Online Payment conditions”. You accept and agree that you checked out the Rules and will not litigate them in the future.

DEFINITIONS:

Card Holder / Person – owner of payment banking card, who initiates transfer through Internet order to the Bank for money transfer for payment of cellular connection of Operator by using Online payment in the Subscriber`s favour.
Subscriber`s number / Mobile number of Subscriber used for identification of Subscriber in the network
Customer account / Electronic file in Operator`s automated payment system, that contains information on money or other equivalent of Subscriber`s scope of rights for receiving Operator`s services on Subscriber`s number.
Payment Card / Banking card of payment system: Visa International, MasterCard International, American Express .
Authorization / Permission of the Bank-issuer (issuer of payment card) based on the identification of the Card holder that confirms opportunity of the Card Holder to carry out transaction (Online payment), i.e. a) availability of the Card account and availability on the latter sufficient money resources to pay the Order; b) compliance of Card details to the Card account; c) confirmation of the effective period of the Card; as well as d) confirmation of the fact that at the time of applying to the Card account for payment effecting the Payment card has not been blocked.
Subscriber / Legal entity or person that use Operator`s services
Operator / «Kcell» JSC
Bank / JSC Kazkommertsbank
Services / Services of cellular communication, provided by Operator under Kcell trade mark

The opportunity for payment of Activ services by using payment banking cards of payment systems: Visa International, MasterCard International and American Express.

* Visa Electron payment cards are accepted in case if they are issued by “Kazkommertsbank”, “Citibank”, “Sberbank of Russia” and “Kazinvestbank”.

This opportunity is additional option for payment of Kcell services via Online Payment system. Payment is carried out through authorized server of JSC “Kazkommertsbank” at it`s protected WEB-portal https://epay.kkb.kz.

Online payment for Services is carried out in Kazakhstani tenge. Minimum amount accounts for 200 tenge, maximum amount of Online Payment per day per one Subscriber`s number amounts to 50,000 tenge.

Kcell does not charge commission or other fees for Online Payment. Amount that you have chosen will be send to top up Customer account of Subscriber`s number inserted by you.

! ATTENTION:

For security reason of payment transaction, Card Holder should insert information on your payment card and its identification code (CVV2/CVC2/CID) ONLY at website of JSC Kazkommertsbank - https://epay.kkb.kz.

Card Holder`s Bank can charge commission for online payment transaction. Operator is not responsible for additional fee (charge), charged by Card Holder`s Bank or international payment system. Therefore, prior online payment Card Holder should contact with Bank-Issuer of his payment card.

For more secure electronic transactions on the internet some banks ask 3D Secure code. Card Holder might be asked 3D Secure code after entering his payment bank card details. If he does not have 3D Secure code he should consult the bank that issued his payment bank card.

3D Secure code is required for payment bank cards of JSC Kazkommertsbank if transaction amount exceeds 50 US dollars (equivalent in tenge). 3D Secure code can be set at www.homebank.kz or Card Holder can contact directly the Bank. If transaction amount is less than 50 US dollars (equivalent in tenge) 3D Secure code is not required.

By pressing the button “Pay” Card Holder confirms that he is warned about it.

At web-site www.kcell.kz:

1.  Card Holder inserts without space Subscriber`s number on which he desires to top up balance of Customer account.

2.  Card Holder chooses amount, on which he desires to top up balance of inserted Subscriber`s number (one of shown options):

200 / 500 / 1000 / 2000
5000 / 10000 / 20000 / 50000

3.  Card Holder inserts email address*.

* By providing email address, Card Holder will be able to receive payment receipts or error notifications for information.

4.  If Card Holder is Kcell subscriber and agrees to receive informative mails on new tariff plans and campaigns of Operator, he should insert the tick in the box right to the text: “I agree to receive informative mails on new tariff plans and campaigns of Operator”, by pressing it.

5.  Card Holder inserts secure code, shown on the monitor and presses the button “Continue” to be transferred to the next page.

6.  On the next page «Transfer to payment» Card Holder will see Subscriber`s number and chosen amount for balance top up that he inserted on the previous page. Card Holder should check inserted data and if he accepts it he should press the button “Pay”.

7.  After pressing the button “Pay” Subscriber will be transferred to the protected WEB-portal of electronic payment - https://epay.kkb.kz that is placed at JSC Kazkommertsbank server, at which Card Holder should insert details on his payment card.

8.  Online payment is carried out only after Subscriber inserts at protected WEB-portal - https://epay.kkb.kz information on payment card, special code of dynamic identification of payment card and payment card`s successful authorization by the Bank.

9.  After successful Bank authorization of payment card of Card Holder and positive transaction results (Online payment) Subscriber`s balance will be topped up. Informative SMS on balance top up will be send to Subscriber`s number (on which online payment was done)

Aiming to decrease risks of transaction (payment) fraud the Bank does not provide authorization in the case if during separately chosen calendar day number of transactions (payments) with the use of any separate payment card will exceed 3 (three) transactions (payment).

Kcell is not responsible for payments to wrong number and in wrong amount. Payment made to the wrong number and in wrong amount will not be returned.

In case of stolen/lost payment card Card Holder should contact with Bank –Issuer of payment card. Kcell is not responsible for misuse by third parties of Card Holder`s payment card.

If Subscriber`s number is registered to the legal entity, payment will be included in the invoice issued to the legal entity.

Card Holder guarantees authorization of his actions. Kcell is not responsible for misuse of Payment card.