Core Competencies:
- + 12years’ experience in indoor Sales & Customer Care, Marketing and sales consultant.
- Possess good knowledge and working experience in MS Office and related software.
- Good communicative skills and a fast learner
- A good team player with leadership qualities
Objective:
A meticulous professional is seeking a new career opportunity involving Sales Consultant, Customer care, Travel consultant, Ground Staff other related field where committed to professionalism. Thus, can make a positive contribution to company’s growth, success and development.
AREAS OF EXPERTISE
- Greeting customers who enter the shop.
- Be involved in stock control and management.
- Assisting shoppers to find the goods and products they are looking for.
- Being responsible for processing cash and card payments.
- Stocking shelves with merchandise.
- Answering queries from customers.
- Reporting discrepancies and problems to the supervisor.
- Giving advice and guidance on product selection to customers.
- Balancing cash registers with receipts.
- Dealing with customer refunds.
- Keeping the store tidy and clean, this includes hovering and mopping.
- Responsible dealing with customer complaints.
- Working within established guidelines, particularly with brands.
- Attaching price tags to merchandise on the shop floor.
- Responsible for security within the store and being on the look out for shoplifters and fraudulent credit cards etc.
- Receiving and storing the delivery of large amounts of stock
- Keeping up to date with special promotions and putting up displays.
PROFESSIONAL WORKEXPERIENCE:
- Alankar Hyper Market - Rejoined
Kerala, India
Position : Sales Supervisor
Date Employed: 01-01-2012 to till date
- Alankar Hyper Market
Kerala, India
Position : Store Keeper - cum - Cashier
Date Employed: 03-03-2007 to 30-04-2011
- Associated Agencies
Kerala, India
Position : Sales Executive
Date Employed: 01-03-2003 to 28-02-2007
UNIVERSITY PROFESSIONAL CERTIFICATE:
Pre degree from M.G University
Kerala, India
Secondary School Leaving Certificate
Kerala, India
TECHNICAL QUALIFICATION:
Diploma in Aluminum Fabrication
Kerala, India
Strengths
Exceptionally well organized, strong ethics and willingness to work hard to achieve employer objectives are things which I wish to pin point as my strengths.
PERSONAL DETAILS:
AGE: 36 Years
GENDER: Male
MARITAL STATUS: Married
NATIONALITY: Indian
RELIGION: Christian
DATE OF BIRTH: 09/02/1979
PASSPORT NUMBER: M5942049
Software Skills
Microsoft Office: Word, Excel, PowerPoint, Outlook
Linguistic Skills
English, Hindi & Malayalam
References
Available upon request
Thomas J. Mathew
Date: 01-09-2015
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