Cashier

Department:Front End

Reports to:Front End Supervisor

Job Function:

To operate a cash register and check stand to provide the store’s customers with the most accurate and efficient checkout service possible; to perform stocking and other duties, as assigned, depending upon the amount of time available, business volume, and other criteria according to established company policy; to ensure that the shift contributes to the financial best interests of the store.

Duties and Responsibilities:

The essential duties and responsibilities of this position include, but are not limited to, the following:

AGeneral

aObserve all store rules and company policies;

bMaintain a neat, well-groomed personal appearance at all times and observe the company dress code;

cObserve shift operating hours at all times, as scheduled or assigned by store manager;

dAdhere to all local, state and federal health and civil code regulations;

eBe qualified, knowledgeable, able and prepared to perform all of the duties of an experienced stock clerk when assigned or requested to do so;

fClean check stands daily;

gCount cash drawer (i.e., perform a cash audit of the contents in assigned cash drawer at the start of actual work shift, and observe the audit at the end of work shift);

hAdd up or record the purchases of a customer into the cash register system efficiently and accurately;

iBe knowledgeable in and able to recognize or differentiate between all of the various types of produce merchandise carried in the store including differences between varieties of similar classes of products (e.g., apples, lettuce, etc.);

jAssist customers with bulk products that they may have difficulty in handling;

kCollect money in the form of cash or checks from customers and tender accurate change in accordance with company policies and procedures;

lProcess all of the various types of sales transactions accepted by the store including but not necessarily limited to cash, checks, authorized Accounts Receivable sales, EFT transactions, WIC coupons, Food Stamps, Independence Cards, manufacturers’ coupons, store coupons, gift certificates, etc., in accordance with established company policies and procedures including full compliance with any legal requirements or regulations governing same;

mHandle postage stamp transactions as applicable;

nBag or package merchandise according to established company policies and procedures;

oStock merchandise in assigned sections;

pHandle damaged or spoiled products and “un-shop” merchandise according to company policy;

qPerform all front end duties according to company policies, procedures and practices;

rComply fully with all safety policies and procedures;

sAssist in training new associates when assigned;

tControl excessive use of utilities and water and observe sound conservation practices;

uPerform other duties and assignments as directed;

vGreet all customers and provide them with prompt and courteous service or assistance.

BBookkeeping

aRecord all shift hours worked in the time and attendance system according to company policy;

bRing all sales into cash register in accordance with Company cash handling procedures;

cVerify all customers ID’s presented and observe store policies pertaining to the acceptance of checks and the sales of tobacco products;

dUse correct pricing as established by the Manager and ensure all merchandise is scanning correctly;

eRecord on designated forms any price discrepancies and/or any “not on file” items that are encountered on electronic terminals or computers; request price checks promptly on any such items according to company policy.

CMerchandising

aKeep shelves in assigned sections fully stocked and faced to the maximum extent possible according to tag allocation or department standards;

bEnsure that all front end displays are clean, neat and uncluttered;

cKeep merchandise rotated in accordance with store policy and product code dates and pull all out-of-code merchandise;

dFollow approved procedures for receiving product, price marking and restocking to ensure quality protection, accuracy and product rotation;

DMaintenance

aMaintain general housekeeping and sanitation standards in compliance with store policy, department standards and state and local health regulations on a regular, ongoing basis;

bAssist in keeping all checkout, sales and storage areas clean, clear and in good order;

cRespond promptly to emergencies or potential safety hazards;

dUse and maintain equipment in good working order and report any problems or malfunctions immediately to your supervisor;

ESecurity

aAdhere to company policy pertaining to excessive cash in registers and request cash pickups in accordance with such policy;

bObserve security standards by staying alert and being aware of customer actions and behavior; report to manager or security any abnormal behavior;

cProtect company assets at all times; secure register at all times when leaving it unattended.

FPersonnel

aAssist in training associates when directed or requested to do so;

bMaintain good communications with co-workers and throughout the organization;

cNotify department manager of personnel situations or policy violations having an adverse effect on store operating performance or of situations requiring disciplinary action or that may potentially require such action.

Requirements and Conditions (Essential Functions):

To perform this job successfully, an individual must be able to perform all of the duties described in the preceding, in an efficient and competent manner. The requirements and conditions listed below are representative of the minimum levels of knowledge, skill, experience, and/or ability required. Some requirements may be modified to accommodate individuals with disabilities:

Education and/or Experience:

High school education preferred with successful completion of an apprenticeship/training program; or equivalent combination of education and experience.

Certificates, Licenses, Registrations:

None required

Mathematical Skills:

(a)Be able to calculate figures and amounts such as discounts, gross margins, and apply concepts of basic algebra in order to handle sales transactions, tender change, and be able to verify vendor invoice charges and counts;

(b)Be Able to accurately complete required reports including daily sales reports, inventory counts, receiving logs, and cash accountability or cash reconciliation and audit forms.

Language Skills:

(a)Ability to hear, speak and understand the spoken word in order to respond promptly to pages for assistance, to accommodate verbal requests from customers for information or assistance, to answer telephones, and to be able to communicate effectively with department employees, the store’s co-workers and customers;

(b)Ability to read, write, analyze, interpret and understand the English language with sufficient proficiency in order to read and understand:

  1. Instructions for operating electronic equipment and tools,
  2. Company handbooks, policies and procedures, and
  3. Other written job related documents including postings on company bulletin boards.

(c)Ability to fill out forms properly and compose and write reports.

Reasoning Ability:

(a)Ability to solve practical problems and deal with a variety of concrete variables in circumstances where only limited standardization may exist;

(b)Ability to interpret a variety of instructions furnished in diagram, oral, schedule, or written forms.

Other Skills or Requirements:

(a)Be fully knowledgeable and thoroughly familiar with the types of merchandise carried in the store including pricing and family product differences in produce (e.g., apples and squashes) and departmental product differences (such as similar deli products that may be featured in both the grocery as well as deli departments);

(b)Be able to pass a standard drug test and qualify as being drug-free under the legal and medical guidelines permitted by the Drug Free Workplace Act of 1988;

(c)Be able to perform all duties and responsibilities in an efficient and satisfactory manner that meets the minimum standards for productivity, accuracy, cleanliness, harmony and safety established at the employer’s individual site(normally measured but not necessarily limited to units of one or more of the following: total transaction throughput, unit time per task, sales per man hour, and/or cases, units, tasks or pounds per man hour).

Physical Requirements:

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Some requirements may be modified to accommodate individuals with disabilities:

  1. While performing the duties of this job, the employee is regularly required to sit, stand; and use the hands to handle, finger, or feel objects, tools or controls;
  2. The employee must frequently walk, talk or hear, and reach with the hands and arms; occasionally, the employee must crouch or kneel;
  3. The employee must occasionally exert or lift up to 50 pounds carrying bulk or industrial-sized containers of grocery items (such as cartons of milk or drinking water, pet food, etc.) and frequently exert or lift moderate amounts of weight;
  4. Successful performance requires specific vision abilities that include close vision and the ability to adjust focus;
  5. Have sufficient visual acuity to check identification cards, checks, invoices and other written documents;
  6. Be able to climb a ladder to retrieve inaccessible items for customers located above freezer cases or from stock rooms and other storage areas;
  7. Be able to sweep and mop floors, dust and face shelves, and lift and carry out trash containers to be emptied in an outside bin;
  8. Have sufficient physical mobility or agility to be able to respond quickly to fire or other emergencies such as cleanup requests (due to accidental spills or breakage of glass or plastic containers having liquid contents), shoplifting and other security assistance requests, customer accidents, etc.;
  9. Be able to stock refrigerated coolers and shelves;
  10. Be able to work with fresh meat, fruits, vegetables, spices, house plants and flowers without negative allergic consequences that adversely affect performance;
  11. Be able to tolerate moderate amounts of dust and chemical fumes from common household cleaning agents such as ammonia during routine housekeeping duties;
  12. Have sufficient memory retention skills to memorize weekly ad prices and special items.

Work Environment

The work environment conditions described below are representative of those an employee encounters while performing the essential functions of this job. It may be possible to modify some circumstances to accommodate individuals with disabilities:

  1. The work environment includes occasional exposure to refrigerated frozen food storage areas with temperatures as low as 20 degrees (Fahrenheit) below zero;
  2. The work environment includes occasional exposure to heated ovens and high temperatures;
  3. Access to break rooms, offices and all employee restrooms may require ascending/descending stairs;
  4. Typically, the noise level in the work environment is moderate.

Important Disclaimer Notice

The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The Employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change.

10/11/18