Ketan Purandare
Mob: 00971-55-7275421
Email:
Professional Summary
· Qualified IT Hardware&NetworkingProfessional having sound Technical knowledge in Operating
systems and Other Software tools
· 4 years Experience as Systems Administrator/ Engineer
· Experience in the administration and support in Windows Operating Systems.
· Experience in IT Asset Management
· Experience in IT Help Desk ticket management tools.
· Experience in IBM Lotus Notes Domino Support.
· Experience in the installation and Maintenance of Active Directory in Windows Op. Systems
· Experience in the Vendor Co-Ordination and Implementation of all the IT related activities
· Involved in Setting up IT Business policies for the operations in Scala and WMS.
· Technical Support related to the Software and Hardware Issues to the End Users.
· Experience in setting up Corporate application and IBM notes mail on I phone, I Pad and smart
Phones and troubleshooting.
· Good Team worker with excellent communication and interpersonal and problem solving skills.
· Experience in deployment of Antivirus Software & Upgrade activities.
· Expert in Laptop / Desktop installation from scratch.
· Proficient in Windows XP, Windows 7, Windows 8.1 OS & it’s trouble-shooting.
· Have expertise in setting up servers, switches & other components for data center.
· Experience in supporting AVAYA IP Telephony operations.
· Expertise in laptop, desktop & printers repair & trouble-shooting.
Professional Experience
Alpha Data.
U.A.E
Position Held : Resident Engineer – End User Support
Report To : EUS Manager.
Responsibilities : Technical Support to the End Users for Software and Hardware Issues.
Co-ordination and Implementation of all the IT Help Desk activities.
Duration : 02-Aug- 2012- Till date
Alpha Data
U.A.E
End User Support Engineer by Schneider Electric (Subcontract)
Position Held : Resident Engineer – End User Support
Report To : EUS Manager.
Responsibilities : Technical Support to the End Users for Software and Hardware Issues.
Co-ordination and Implementation of all the IT Help Desk activities.
Duration : 01-Apr- 2012- 01-Aug-2016
Perfect Computer Solution, Pune
Position Held : System Engineer
Report To : IT Manager
Responsibilities : Technical Support to the End Users for Software and Hardware Issues.
Co-ordination and Implementation of all the IT related activities.
Annual maintenance of client hardware network setup.
New hardware and network setup and support.
Duration : 06 Nov- 2012- 25-Mar-2012
Net Protector Antivirus, Pune
Position Held : Desk Support Engineer
Report To : IT Manager
Responsibilities : Technical Support to the End Users for Software and Hardware Issues.
Co-ordination and Implementation of all the IT related activities.
Installation, maintenance and Troubleshooting.
Duration : 03-Mar- 2009- 28 Oct-2011
Sam Computers, Pune
Position Held : Desk Support Engineer
Report To : IT Manager
Responsibilities : Technical Support to the End Users for Software and Hardware Issues.
Co-ordination and Implementation of all the IT related activities.
Annual maintenance of client hardware network setup.
New hardware and network setup and support.
Duration : 1-Feb-2007 – 01-March-2009
Academic Qualification
Masters in Computer Management (MCM) from Pune University-2008.(III Sem)
Masters in Computer Management (B.Com) from Pune University-2006
certifications
Certificate in computer hardware from MCED.
Completed CCNA course from CMS.
Certificate in MS-CIT.
Personal Strengths
Positive Attitude, Adaptable to changing situations, Good Communication Skills,
Ability to Work under pressure, Result oriented, Problem Solver
Achievements /Activities
Participate in JANTA RAJA – Marathi Stage Drama.
Participate in Inter School Kabaddi Competition.
Participate in a P.L. Deshpande Mahakarandak Competition.
Accomplished Certificate in Tabala competition with distinction.
Participate in horse riding.
Skill Set
Desk Top Operating Systems : Windows 98/NT/2000/Xp/Vista/Windows 7.
Server Operating Systems : Windows 2003/2008 Server.
Email Applications : Lotus Notes 8.5.3, MS Outlook
Other Tools : MS Office Tools 2003/2007/2010, Citrix.
Certifications : Certificate in computer hardware from MCED.
Completed CCNA course from CMS.
Certificate in MS-CIT.
PROJECTS
Operating System upgrade/migration
•System /Application Migration From CIMAC Domain to Schneider Domain.(Active Directory)- August 2013)
•Lotus Notes Upgradation 8.0.2 to 8.5.3(August-Nov 2013)
•McAfee Upgradation (Nov-2013-Jan2013)
•OS migration from Win XP to Win7
Personal details
Date of Birth : October 21, 1984
Nationality : Indian
Gender : Male
Marital Status : Single
Languages known
Speak : English, Hindi, Marati
Write : English, Marathi, and Hindi.
Permanent Address :
PASSPORT DETAILS
Passport Number : Z2313949
Place of Issue : PUNE
Date of Issue : 20.02.2012
Date of Expiry : 21.02.2022
Visa Type : DubaiVisa
Reference
Mr.Kaushal Gaudana
Schneider Electric.(IT Manager)
Mob: 971 56 656 5592.
Mr.Shanker Kuppadakath
Schneider Electric.(EUS Team Leader)
Mob: 971 50 550 3247.
Mr.Vinod Variyath
Schneider Electric.(Infrastructure Manager)
Mob : 971 50 651 9647.
Declaration
I hereby declare that the information furnished above is true to the best of my knowledge.
Date : 02-Aug-2016
Place: Dubai
(Ketan Purandare)
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