Public - Private Sector - NGOsQuestionnaire
The OPSC is legislated to support the Public Service Commissioner administer the Public Service Act 2009.OPSC works with agencies to strengthen the capability of the public service to meet the evolving needs of our people through government policies and programmes; supports renewal of leadership, learning and development across the public sector; and fosters the public service values and code of conduct. Visit our website at:
Vision:A support centre of excellence ensuring the provision of quality public services for the people of the Cook Islands
Mission:To build resilient agencies and inspirational leaders that deliver superior public services and serve the government of the Cook Islands effectively
Values:As per Public Service Values
Is this Vision and Mission Statement what we should be aiming for by 2020?
YesNo
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Do you think our Values are appropriate?
YesNo
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Please select one number beside each comment to show your level of agreement or disagreement.
Your expectations- Access to quality service and infrastructure
- Value for money
- Transparent public service
- Information to inform their decision making
- Publicity about developments in the Public Service
- Leadership and innovation
1 / The PS Commissioner provides very good reports on the Public Service / 4 / 3 / 2 / 1 / Don’t know
2 / The PS Commissioner leads the Public Service well / 4 / 3 / 2 / 1 / Don’t know
3 / The PS Commissioner demands accountability for non-performance / 4 / 3 / 2 / 1 / Don’t know
4 / The PS Commissionerpromotes a culture of performance excellence / 4 / 3 / 2 / 1 / Don’t know
5 / OPSC’s functions are clear and well understood by all its stakeholders / 4 / 3 / 2 / 1 / Don’t know
6 / OPSC provides relevant training and support for Heads of the Public Service / 4 / 3 / 2 / 1 / Don’t know
7 / OPSCreviews the machinery (structures) of government well / 4 / 3 / 2 / 1 / Don’t know
8 / OPSChas a good reputation and public trust / 4 / 3 / 2 / 1 / Don’t know
9 / OPSC is well staffed and resourced to deliver its outputs and outcomes / 4 / 3 / 2 / 1 / Don’t know
10 / OPSC staff understand their roles and relate well with the public / 4 / 3 / 2 / 1 / Don’t know
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Please select one number beside each comment to show your level of agreement or disagreement.
Strongly Agree / Disagree1 / I am interested in learning more about the work the OPSC does / 4 / 3 / 2 / 1 / Don’t know
2 / I would like to understand how the machinery (structures) of government works / 4 / 3 / 2 / 1 / Don’t know
3 / I would like to learn more about how public service performance is measured / 4 / 3 / 2 / 1 / Don’t know
4 / I would like to understand how pay is determined for public servants / 4 / 3 / 2 / 1 / Don’t know
- What things do you think are the top 3 things we do well at OPSC?
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- What things do you think are the top 3 things we should do better at OPSC?......
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- What are the key areas you think OPSC should focus on over the next five years?
E.g. Strategic Planning, Recruitment, Performance Management, Training, Leadership Development, Results, Remuneration, Employment Relations, Communications, Customer Services, Better Agency Coordination, Collaboration with Strategic Partners, Foreign Relations, Process Improvements, Addressing Public Complaints, Upholding the Public Service Values
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- What have we left out? Please add any additional comments here.
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Thank you for taking the time to provide comments and complete this questionnaire.
Please return completed questionnaires to the OPSC office or email it to:
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