Grayem, KatiePage 1
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Experience / March 2010 – PresentAmerican Electric PowerColumbus, OHHuman Resource Manager
- HR Client Manager for Customer Service & Distribution Leadership team
- Support generalist HR activities for employees located at 1 Riverside Plaza
- Responsible for Affirmative Action Plan for AEP Service Corp.
Human Resource Manager
- Managed generalist HR activities at Arena Building
- HR Client manager for Commercial Operations and Fuel, Emissions & Logistics
- HR Manager for Cook Coal Terminal, Metropolis, IL
Senior Human Resource Consultant
- Coordinated the Workforce Planning review process for AEP management located at 1 Riverside
- Co-Chair of the Front Line Leadership Toolkit project
- Provided HR support for the Finance Rotation Development Program
- Assisted corporate leaders with the annual salary forecast process and PMR support
- Consulted with managers and supervisors on employee matters
- Supported employees with concerns regarding employment with AEP
Senior Benefits Consultant
- Responsible for day to day Retirement plan and Life/AD&D plan management for 40,000 employees/retirees
- Manage vendor contracts and financial renewals
- Assist in evaluation of response for proposals for Life/AD&D plan with a contract value exceeding $70 million
- Led Project for 2005 Total Compensation Statements
- Held face to face meetings to review Total Compensation Statements with AEP Executive Council members
- Responsible for implementation of Medicare Part D Retiree Drug Subsidy program
Senior Benefits Consultant
- Responsible for day to day Health and Welfare plan management for 40,000 employees/retirees
- Manage vendor contracts
- Negotiate financial renewals
- Led Annual Enrollment project; including implementation of all new plans for 2001
- Chair Comprehensive Medical Claim Appeal Committee
- Led Project for implementation of AEP HIPAA Privacy Policy & Procedures
- Perform benefit presentations to employees, union leaders and management
- Participated in Aetna National Client Advisory Council
1997- 2000Aetna Inc.Columbus, OH
National Account Executive
- Primary Contact for 7 of the largest customers in central Ohio market
- Trained and Developed account management and administrative support staff
- Led implementation team for new business
1995-1997Aetna US HealthcareNew York, NY
National Account Executive
- Responsible for book of business covering over 300,000 lives
- Received President’s Award for surpassing sales quotas for market segment
- Achieved “Excellent” ratings in category of customer satisfaction
1993-1995Aetna Life Insurance Co.Houston, TX
Account Manager
- Managed 8-10 Employer accounts
- Expanded ancillary benefit offerings for existing customers
- Implemented multi-line product offerings for new clients
1992-1993First Miami Student Credit Union Oxford, OH
Vice President of Human Resources
- Directed all recruitment, selection of student staff
- Supervisor of Daily Operations and Teller personnel
- Developed Teller training course
Education / 1989-1993Miami University Oxford, OH
- Bachelor of Science in Business
- Double major – Management and Personnel/Employee Relations
Participating in Certified Employee Benefits Specialist (CEBS) program
- Completed Employee Benefits: Concepts and Health care Benefits Course & Exam
- Completed Retirement Plans: Basic Features and Defined Contribution Approaches Course & Exam
- Completed Compensation Concepts and Principles & Exam
- Completed Health Economics Course & Exam pending
2003
- Completed AEP/OSU Strategic Leadership Program
- Received certification as a Senior Professional in Human Resources (SPHR)
2002
- Completed Consulting Skills for HR Workshop
- Completed World at Work course: Strategic Communications in Total Rewards
Community Involvement / 2007 – PresentHuman Resource Association of ColumbusColumbus, OH
2002 - 2009Ohio Chamber of CommerceColumbus, OH
- Served as Chairperson of the Chamber’s Healthcare Committee
- Met with Ohio Congressional representatives to discuss issues relevant to healthcare environment and impact on Ohio businesses
- Testified in Ohio Senate Subcommittee on Healthcare legislation
2009 – Present Immaculate Conception SchoolColumbus, OH
- School Advisory Board Member
1997 – PresentJunior League of Columbus Columbus, OH
- 2009-2010 Served on the Board of Directors as Sustainer Advisory
- 2004-2006 Served on the Board of Directors as Treasurer; responsible for an annual operating budget of approximately $500,000
- 2004 Received League’s Distinguished President’s Award for Service
- 2003 Served as Chair of longest running annual fundraiser in Columbus, Bargain Box
- Volunteer in a variety of community projects directed towards mission of “Keeping Kids Safe”
2002 – 2006LeaderSpark, IncColumbus, OH
- Member of Board of Directors
- Participate on Program Development for Leadership curriculum targeted at high school age youth