Department: / Reports to: Deputy Manager / Manager /Senior Support Worker
Why / Main Purpose of the Job:
- Provide care and support to individuals, in line with an agreed support and care plans, supporting people in all aspects of their everyday lives, delivering practical, physical and emotional support.
- Promote choice, independence and self determination.
What / Key Accountabilities:
- Provide a high quality service that incorporates the values of the organisation, working within our policies and procedures. Work in partnership with all service users, irrespective of their needs or disability.
- Provide flexible care and support in accordance with risk assessments and support plans.
- Support service users in developing and maintaining interesting and enjoyable activities within the community (social, educational, and employment opportunities). Assist service users with planning holidays and accompany them where necessary
- Undertake household duties, including cooking, making sure the living environment is well maintained, clean and tidy involving service users in carrying out all tasks in accordance with their skills and abilities. Support service users to report and record maintenance issues
- Provide physical support to service users including support with personal care where necessary
- Encourage service users to be involved in the practical day to day running of their own home, providing assistance and life skills training that is appropriate to their abilities and which seeks to maximise their level of independence.
- Respect the confidentiality of the service user and the organisation at all times.
- Maintain essential records regarding medication in compliance with organisational policies and procedures, and where appropriate, with registration requirements.
- Administer medication when necessary and help service users access appropriate medical services.
- Support service users to maintain and exercise their rights as a citizen of the UK, ensuring that they receive the maximum level of welfare, and other benefits to which they are entitled.
- Support service users to manage their personal finances and to understand and maintain their tenancy.
- Work alongside volunteers and where appropriate support them in their roles
This job description does not reflect an exhaustive list of the requirements of the post. You are expected to undertake any other reasonable duties as decided by your line manager.
Context / Environment:
- Evenings, weekends, nights and bank holidays as required by the rota
- Working across services
- Working in different services as the need arises
Scope:
- Working with external professionals
- Communicating with a range of service users, employees, parent, carers and other stakeholders
Salary range:
Date JD reviewed: March 2010
Person Specification / All our staff are expected to work to our values. Our values are –
-We are responsible – we act responsibly, openly and honestly. We do what we say we will.
-We are flexible and creative– we take measured risks, try out new things and even sometimes get things wrong.
-We are welcoming, inclusive and involving – we are interested in you and we bring energy and enthusiasm to our work. We involve, enable and empower.
-We are committed – we are engaged, passionate and hard working.
-We provide quality – that enables people to maintain / grow their independence.
Requirements
Knowledge of risk assessment and support planning is desirable
Good level of English language, literacy and numeracy skills
NVQ level 2 in care is desirable
Experience of providing support to vulnerable people is desirable
Use of IT Skills (Word, Excel Outlook) to prepare and monitor recording information and reports
Skills
1)To be an ambassador for Outward
2)Be committed, enthusiastic and willing to give people support in whatever they are doing
3)Team work - working consistently, to agreed goals and be able to take instruction
4)Creative thinking, using initiative and finding practical solutions to problems
5)Ability to support the physical needs of service users, including intimate personal care, in a way that is respectful and promotes individual needs and rights.
6)Ability to support service user with their dietary needs, including the ability to plan and cook nutritious well balanced meals.
7)Able to listen and observe, and support emotional needs of a person the individual
8)Ability to recognise, assess and effectively deal with risk.
9)A commitment to working in an anti-discriminatory way and a positive view of people with learning disabilities
10)A commitment to promote choice, and to empower people with disabilities to have control over their own lives, irrespective of their needs or disability