Product AdvisoryCrossCheck Travel Enterprise CCTE v 17.9

CrossCheck Travel Enterprise CCTE v17.9
Product Advisory number: / 3190
Version: / 01
Load to production: / 06-Oct-17
High level description: / End of Month Process changes andreport enhancements.
Impact summary: / A change to the End of Month Process.
Reason for issue: / First notification
Impacted customers: / ☐ / Internal only / ☐ / Developers
☒ / Agency customers / ☐ / Airline customers
☐ / eCommerce customers / ☐ / Car, hotel, rail or cruise customers
System: / ☒ / Travelport Galileo
☐ / Travelport Apollo
☐ / Travelport Worldspan
Load to pre-production: / Not applicable
Web services:
(API and Messaging) / Not applicable
Issue history: / Version 01issue date: 18-Sep-17
Contact: /

Overview

CrossCheck Travel Enterprise (CCTE) Version 17.9has been enhanced to streamline the End of Month Process for all agencies. The new process incorporates transaction audit validationinto End of Month while removing the End of Day task.

Report presentation has been enhanced for multi-branching agencies where more than ten branches are present. Where ten or more are selected at time of report production, the agency names will now appear in the footer of the report, rather than the header. Where the selection is ten or less, the agency names will continue to appear in the header area as per current report behaviour.

The Trust Account Reconciliation Report disclaimer has also been revised and updated in this version of CCTE.

Customer benefit

  • Streamlined process reduces steps in the End of Month process
  • The Transaction Audit performs the data integrity check silently
  • Transaction Audit files can now be printed and/or stored as PDF in Summary or Detail format
  • Improved presentation on selected reports for large multi-branching agencies
  • Clear and discernible information where multiple branches are included in report results

Detail and customer examples

End of Month Process

The existing End of Day function has been removed from the Reports menu and combined with the End of Month menu process. When the End of Month menu is selected, the check for Unconfirmed Transactions and Transaction Audit (previously End of Day) process will run in an initial pop-up screen prior to End of Month.

Transaction Audit Screen

When the End of Month menu is selected, the system will check for unconfirmed transactions. If any are found, then a message will display to the user to confirm all transactions before continuing with the End of Month process.

If no unconfirmed transactions exist, the system will display the new Transaction Audit screen.

Transaction Audit Screen

From this screen the user can select if the Transaction Audit reports will be generated in:

  1. Summary (default)
  2. Detail
  3. Both

The default setting is the Summary Report, which is selected with the output to Save as PDF. If no Report type (Summary or Detail) option is chosen, then the system will run Transaction Audit silently with no output generated.

Summary Report

The summary report provides a list of Transaction ID ranges and total count.

Transaction Audit Summary

Detailed Reports

When the Detailed Reports are selected, the following list of Transaction reports will be generated:

  1. Adjustment
  2. Cheque Requisition
  3. Invoice/Credit Note
  4. Creditor Payment
  5. Dishonoured Payment
  6. Miscellaneous Payment
  7. Miscellaneous Receipt
  8. Receipt
  9. Refund from Creditor
  10. Refund to Debtor
  11. Refund to Passenger
  12. Ticket
  13. Commission Receipt Open Items
  14. Commission Receipt Other
  15. End of Year Adjustment
  16. P&L Transfer

Audit Print Options

The Transaction Audit Report generation options are:

  1. Print
  2. Save as PDF

If the print option is selected, the Summary and/or Detailed Reports will sent to the default printer configured within CCTE.

If the reports are saved as PDF, they will save in a new folderin the following location: C:\CCTE\Transaction Audit.

End of Month

When the transaction audit has been run, the user will progress to the End of Month screen. This will display text that the Transaction Audit was successful and the user can continue to run the End of Month as per existing processes.

End of Period Screen

Messages related to an Audit Discrepancy

The following message would be displayed at the beginning of the End of Month process if the Transaction Audit detects a discrepancy against control totals.

Transaction Audit Warning

In the event that a discrepancy is detected, users are advised to contact the Travelport Helpdesk.

Reportsfor Multi-Branching Agencies

In order to cater for CCTE Multi-branching databases with more than ten agencies, the agency name list has been moved to the footer of enhanced reports. Where the number of agencies selected is ten or fewer, agency names will continue to appear in the header.

Where the number of agencies selected on a report is greater than ten, the header will contain text directing the agent to refer to the names in the footer.

In a Creditor Trial Balance report where the number of agencies selectedis greater than ten, the new header and footer will display as follows:

Example Report Screen Footer

Enhanced Reports

The following reports have been modified to move the selected agency to the end of the report to ensure that all branches selected can be identified:

No. / Report Topic / Report Option
Unconfirmed Transaction Report / Unconfirmed Transaction Report
(AU) GST Return Report – Total Turnover / Detail
(AU) GST Return Report – Total Turnover / Summary
(AU) GST Report – Commission Basis Supplies / Detail
(AU) GST Report – Commission Basis Supplies / Summary
(AU) GST Report – Commission Basis Acquisitions / Summary
(AU) GST Report – Commission Basis Acquisitions / Detail
Cashbook / Account Trial Balance
Cashbook / Detailed Trial Balance
Cashbook / Last Year’s Account Trial Balance
Creditors / Aged Trial Balance
Creditors / Trial Balance
Debtors / Aged Trial Balance
Debtors / Trial Balance
Requisitions / Cheques to Pay
Requisitions / Cheques Paid
Commission and Profitability / Detail
Commission and Profitability / Summary
Sales / Detail
Sales / Summary
Purchase / Detail
Purchase / Summary
Agency Sales Report / Detail
Agency Sales Report / Summary
Agency Sales Report / Grand Total Only
Trips / Outstanding Balances
Trips / Trip Report (Detailed)
Trips / Trip Report (Summary)

All enhanced reports will display the agency names in this manner for all report outputs being PDF, XLS, CSV and print.

Trust Account Reconciliation Report Disclaimer

The Trust Account Reconciliation Report disclaimer has been revised and updated. The updated disclaimer will display in the footer section of the report as follows:

Trust Account Reconciliation Report Disclaimer

Glossary

Term / Definition
EOD / End of Day
EOM / End of Month
CCTE / CrossCheck Travel Enterprise Mid-Office Accounting Software

Travelport provides this document for information purposes only and does not guarantee that the information contained in this document is accurate, current or complete. This document and the products listed herein are subject to change without notice.

© 2017 Travelport. All rights reserved. Travelport, the Travelport logo, Apollo, Galileo, and Worldspan are trademarks of Travelport. All other marks are the property of their respective owners.

October 26, 2018TRAVELPORT CONFIDENTIAL INFORMATIONPage 1