bullying complaints 2013 /
Using an evidence-based model to ensure sustainable outcomes
with Dr Moira Jenkins
This one-day workshop examines the OHS model of workplace bullying and the types of bullying complaints appropriate for mediation as well ashow to conduct mediation from within an occupational health and safety framework
The workshop uses case studies, small group activities and experiential tasks to address the issues presented. Itis divided into two parts. You may choose to attend all day for Parts 1 and 2 or in the morning for Part 1 only.Both morning and afternoon sessions are limited to 18 participants.
/ Dr Moira Jenkins is an experienced psychologist and mediator. Her PhD thesis examined the perceptions of the bullied target, the alleged perpetrator and the HR professional charged with managing complaints of bullying, with the aim of improving the prevention and management of workplace bullying and harassment. Prior to starting her own business in 2005, Moira was the Manager of the Complaint Handling Section of the South Australian Equal Opportunity Commission where she investigated and conciliated complaints of sexual harassment and discrimination.
Currently Moira works part time as a clinical psychologist and also as a mediator, trainer and conflict coach in the area of workplace bullying. Moira has postgraduate qualifications in mediation and conflict management, and has undertaken LEADR mediation training, as well as conciliation training through the Human Rights and Equal Opportunity Commission.
Morning - Part 1: An OHS model of workplace bullying
This sessionexamines the OHS model of workplace bullying and helps workshop participants better understand the different interpretations of the word ‘bullying’ from both an employee’s perspective and a legal/policy perspective.
It also addresses the overlap between the terms ‘bullying’, ‘harassment’ and discrimination’. The development and maintenance of workplace bullying from a risk management approach is mapped and participants are provided with an OHS model of bullying from which interventions such as mediation can start from. / Afternoon - Part 2: Mediating bullying complaints from an OHS perspective
This session examines the types of bullying complaints that are appropriate for mediation and the arguments for and against mediating workplace bullying complaints.Participants are encouraged to problem solve some of the impediments to mediating bullying complaints and the workshop examines in depth, how mediators can assist both parties to collaborate in identifying organisational factors that have contributed to the complaint.
This part of the workshop also addresses how conflict coaching can assist the parties in the pre- mediation phase, and how the mediator can better work with HR in order to identify systemic issues that have contributed to the alleged behaviours. Issues such as intake, power, confidentiality and sustainability of mediated outcomes are discussed.
Locations and dates for 2013 / Fees / Part 1
Morning only / Parts 1 and 2
All day
Sydney Tuesday 12 March
SydneyWednesday 13 March
Perth Friday 5 April
AdelaideMonday 29 April
Melbourne Thursday 2 May
Brisbane Friday 3 May
DarwinTuesday 25 June / Member / $285
incl. $25.90 GST / $535
incl. $48.63 GST
Non member / $310
incl. $28.18 GST / $590
incl. $53.64 GST
Mediating workplace
bullying complaints 2013
Registration formTax Invoice ABN 69 008 651 232 /
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FeesAll day feeincludes lunch, morning and afternoon tea and workshop materials
CancellationsIf cancelled within 1 week of the workshop a fee of $100 will be charged.
I am registering forMediating workplace bullying complaints workshopas follows:
Sydney Tues 12 March / Adelaide Mon 29 April / Brisbane Fri 3 May
Sydney Wed 13 March / Melbourne Thurs 2 May / Darwin Tues 25 June
Perth Fri 5 April
Part 1 morning / Parts 1 & 2 all day
Member / $285 incl. $25.90 GST / $535 incl. $48.63 GST
Non - member / $310 incl. $28.18 GST / $590 incl. $53.63 GST
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Level 1, 13-15Bridge Street, Sydney, NSW 2000 ABN: 69 008 651 232
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